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Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct. for
Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.
4.5 out of 5 stars
stars11.2K ratings3,858 reviews
  1. 5 stars80% (8,971)
  2. 4 stars8% (880)
  3. 3 stars4% (478)
  4. 2 stars2% (260)
  5. 1 star6% (652)

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Showing 3,471-3,480 of 3,858 reviews
Nov 15, 2019
Randi
1 out of 5 stars review

New pads stink, old pads rocked

New pads stink, the old pads were the best around. Please advise if anyone finds a good pad, similar to the old ones. Honestly this was my main reason to keep my membership for years. Poor quality may change my mind.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Afternoon Randi-thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information so, if you still have the product available please call us at 888-301-0332 at your convenience.

Apr 9, 2023
BC
5 out of 5 stars review

Lifesaver!

Have used these for years in case work late best quality but now with grandkids puppies in the house a major necessity! But the whole household goes into panic at out of stock notes.

Helpful?6TWEUIMZMZ3C19396802725
Feb 26, 2020
Barbara
1 out of 5 stars review

Garbage - glad they are out of stock!

But now what. You don't offer a substitute. These are no better than a paper towel. I have a very small dog and the pads leak so why bother at all? Please bring back the old ones they were fantastic!!!

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Barbara, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Oct 19, 2023
Doglover
3 out of 5 stars review

New design bad

The pads have changed. They are not as thick as they used to be, proof the box is super small for the same amount of pads. Puppy accidents go thru to the floor in a couple of minutes.

Helpful?6TWEUIMZMZ3C19396802725
Aug 18, 2022
Mamma Dog
1 out of 5 stars review

Want the old pads back!

These pads are now made terrible… very thin and they leak! The former product was excellent! Why change the product to be cheap and useless? I want the old product back that is thicker and absorbent giving me a cleaner floor!

Helpful?6TWEUIMZMZ3C19396802725
reply from Consumer Relations

Good Afternoon. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Sep 19, 2022
Cara
1 out of 5 stars review

These leak!

This was the first time in quite a while that I was disappointed with a purchase from Sam's. These leaked (every single one so far) with only a few ounces of my cat's urine.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Cara. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Aug 13, 2019
Yarely
1 out of 5 stars review

Leaks

We've always bought this brand and have NEVER had a problem with them until this last box. They leak through. I lay out three pads and change them twice a day. Now I have to mop after every change. They're leaking and I'm so disappointed.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information so, if you still have the product available please call us at 888-301-0332 at your convenience.

Jun 29, 2022
Haylee
1 out of 5 stars review

Awful

The absorbency is horrible! Advertises that each pad can hold to 8 cups of water yet it can’t withstand 2 urination accidents! Very thin and leaks straight through. Will not purchase again!

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Hi Haylee! So sorry for all the accidents and leakage..We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 18, 2021
elaine
1 out of 5 stars review

poor quality

Pee not absorbed, runs off the pad onto the floor. Will not purchase again. Never had this problem with Sams training pads before. Hope Sams goes back to previous pet pads, much better quality.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Elaine. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Apr 4, 2022
Buzz
5 out of 5 stars review

OUT OF STOCK EVERYWHERE

As of April 4th 2022 these are nowhere to be found. The best deal anywhere for pet pads. Not only are they the best price, they also absorb the best without leaking through to the floor.

Helpful?6TWEUIMZMZ3C19396802725