Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.

Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct. for

Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.

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4.5 out of 5 stars

stars11.2K ratings3,853 reviews

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May 18, 2020

Very unhappy

1 out of 5 stars review

What happened?

I always bought these pads but the last 2 boxes that I bought are not absorbent at all. I have to put 2 to 3 pads at a time

Helpful?

reply from Supplier Response

Good Afternoon . So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

Apr 19, 2021

SoLisa

1 out of 5 stars review

Do Not Recommend, Pee Goes Through

I wanted to love these for the price but unfortunately I do not. My 2lb puppy’s pees right through these. I do not recommend them.

Helpful?

reply from Supplier Response

Good Morning. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Feb 26, 2020

Barbara

1 out of 5 stars review

Garbage - glad they are out of stock!

But now what. You don't offer a substitute. These are no better than a paper towel. I have a very small dog and the pads leak so why bother at all? Please bring back the old ones they were fantastic!!!

Helpful?

reply from Supplier Response

Good Morning Barbara, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Nov 24, 2019

Creeker

1 out of 5 stars review

What Happened!?!

These new puppy pads are terrible!!! I don’t know what Sam’s Club was thinking by “introducing” these like they were the same ones just in new packaging. They’re not as absorbent so that means puddles are made.

Helpful?

Dec 28, 2020

Ashley

1 out of 5 stars review

poor quality!!!

They have changed the pads. These were the best pads. I drove for 2 hours to get these puppy pads before they changed them, but this will be my last box.

Helpful?

reply from Supplier Response

Good Morning Ashley, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more product information if you still have the case available. Please call us at 888-301-0332 at your convenience.

Apr 6, 2021

char

1 out of 5 stars review

poor quality

Cheaply made, quilted areas missing in big patches. Urine runs off the sides.. not absorbent at all.. they smell horrible after one urination. I’ll be trying Costco’s brand.

Helpful?

reply from Supplier Response

Good Morning Char, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Oct 24, 2020

DB PMLB

1 out of 5 stars review

No edge protection

If it is anywhere near an edge of the cloth material, it will leak off the edge, goes underneath the pad and causes a huge mess across the entire area underneath the pad.

Helpful?

reply from Supplier Response

Good Afternoon. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Feb 14, 2023

Bichon puppy mom

3 out of 5 stars review

Finally in stock and just box a box but….

They seem different. The outside was not slightly textured like the previous box and they seem to be flimsy. They were not tightly folded either. Loved the previous ones but not so pleased with theses

Helpful?

Oct 6, 2019

Gerry

1 out of 5 stars review

Disappointed!

I agree with so many of the most recent reviews. This last box is not the same quality as ones I have gotten before. Definitely NOT quilted as pictured. I would rather have the quality and pay a few dollars more! Sam’s Club customers expect more!

Helpful?

reply from Supplier Response

Good Afternoon Gerry! So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

Jan 2, 2023

Soph

1 out of 5 stars review

Leaks right through

These pads are worthless! My dog pees, and i can lift the pad right up, and the floor is soaked, and i know that she doesn't have 8 cups of pee in her bladder. Save your money. If i could give 0 stars i world.

Helpful?

reply from Supplier Response

Good Morning Soph . So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!