Hello Kim, Thank you for your feedback on Members Mark Paper Towels. There are a few factors that allow for difference in price between our items and we certainly do not want to cause any confusion as your satisfaction truly means everything to us. This item is available at Sam’s Club as some consumers prefer a full sheet over the half sheet, which is also still available for purchase.  If you have any additional questions, please call us at 888-301-0332 to better assist. Thank you

Good Morning Karrie. We are sorry to hear about this issue. Please call us at 888-301-0332, so that we may talk to you in more detail and obtain more information to review your concerns. Hope to hear from you.