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Customer reviews for Member's Mark, Huge Roll 2 ply, White, Paper Towel 15 Rolls, 101 sheets/roll for
Member's Mark, Huge Roll 2 ply, White, Paper Towel 15 Rolls, 101 sheets/roll
4.7 out of 5 stars
stars
8,820 ratings2,115 reviews
  1. 5 stars86% (7,615)
  2. 4 stars7% (648)
  3. 3 stars3% (252)
  4. 2 stars1% (92)
  5. 1 star2% (213)

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Showing 231-240 of 2,115 reviews
Mar 13, 2022
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Will purchase again

Durable

Helpful?779GKGNP6HLZ19396800826
Aug 14, 2025
Reviewer name: MRL
2 out of 5 stars
2 out of 5 stars review

Poor Quality Control

I bought a case of these paper towels. I've started using them and some rolls are fine. Unfortunately, two rolls (so far) that I've opened have been defective. The quilting is inconsistant on the one side and nonexistent on the other side. The 2 ply sheets are separating and making 2 thin sheets instead of one thick sheet. I thought it was a fluke after the first defective roll, but now that I've opened a second, I'm thinking there will be more. Very disappointed.

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Apr 29, 2022
Reviewer name: momof4boys
2 out of 5 stars
2 out of 5 stars review

not as good as they were

Okay so I’m tired of getting used to a product and then the company changes it. I used to buy the regular members mark paper towels and noticed that I started seeing that they seemed to change the quality. They used to be my go to paper towels and decided to try these as they seemed stronger and more absorbent but I feel as though there is a weird coating on them and they aren’t as strong and seem kinda thin and weird. I will continue to buy Bounty for now. Maybe the big wigs will get the hint.

Helpful?779GKGNP6HLZ19396800826
reply from Supplier Response

Good Afternoon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Paper Towel, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 10, 2023
Reviewer name: Wellsy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ordered by mistake

These are a waste for our family of 2. I end up tearing each sheet in half which makes me mad. When the package was delivered the box had been ripped open and the covering of the rolls themselves was torn open. I order frequently from Sam’s Club and am usually pleased. This, however, was the worst ever. The towels are absorbent. The next time I’ll definitely order the half sheets.

Helpful?779GKGNP6HLZ19396800826
reply from Consumer Relations

Hello Wellsy, Thank you for your interest in Members Mark Paper Towel. We apologize for the damaged package. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist. Thank you.

Dec 29, 2017
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Horrible Product

I have purchased Members Mark paper towels for years and purchased a new package of these a couple weeks ago. Why on earth would you change a good product to make it so inferior and up the price by $8???? This new version is nothing more than a very thin cardboard. They are thinner, harder and much stiffer than the ones I previously purchased. I would be scared to wipe my stainless steel appliances with them for fear of them being scratched. I would be returning these, but I had thrown away the outer plastic when storing them. What a huge disappointment.

Helpful?779GKGNP6HLZ19396800826
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1202563A when calling.Thank you,Consumer Relations

Dec 3, 2021
Reviewer name: John 76
1 out of 5 stars
1 out of 5 stars review

Please bring back the paper towels we loved!

What happened to Member's Mark Premium Paper Towels? These new ones purchased in November 2021 are no longer perforated every six inches reducing unnecessary waste and the quality of the paper is poor...thin and not as absorbent. The new sheets are 10 1/2 inches wide. I would rather pay more for quality than pay the same amount for these poor quality towels. Very disappointing.

Helpful?779GKGNP6HLZ19396800826
reply from Supplier Response

Hello, Thank you for your interest in Members Mark Paper Towels. We're working to get back to our full assortment as soon as possible, so keep an eye out for its return! We apologize for the inconvenience. If you have any additional questions, please reached out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist. Thank you.

Dec 31, 2022
Reviewer name: Margie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Very sturdy towels and the only ones I will buy.

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Aug 2, 2024
Reviewer name: Sally
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Paper towels

I prefer the select a size not the full sheets.

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Jan 6, 2023
Reviewer name: KIMBERLEY
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A must buy.

This is just as good as bounty, if not better

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Jan 2, 2023
Reviewer name: Lisa B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sams brand

Just as good as other name brands

Helpful?779GKGNP6HLZ19396800826