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Customer reviews for Member's Mark Full Sheet 2-Ply Paper Towel 15 rolls, 101 sheets/roll for
Member's Mark Full Sheet 2-Ply Paper Towel 15 rolls, 101 sheets/roll
4.7 out of 5 stars
stars8,703 ratings2,088 reviews
  1. 5 stars86% (7,522)
  2. 4 stars7% (643)
  3. 3 stars3% (244)
  4. 2 stars1% (87)
  5. 1 star2% (207)

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Showing 1,621-1,630 of 2,088 reviews
Jan 9, 2018
GR8Dane
1 out of 5 stars review

New version is terrible!

We've used these for years and have loved them. The New and Improved are terrible! The best thing about the old version was the size of the sheet and the easy tear. Now the sheets are huge and I don't think I've gotten a single clean tear from them. I've canceled my subscription and bringing by packages back to the store. Major bummer! Bring them back!!!

Helpful?779GKGNP6HLZ19396800826
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1203192A when calling.<br />Thank you,<br />Consumer Relations

Dec 29, 2017
Lisa
1 out of 5 stars review

Horrible Product

I have purchased Members Mark paper towels for years and purchased a new package of these a couple weeks ago. Why on earth would you change a good product to make it so inferior and up the price by $8???? This new version is nothing more than a very thin cardboard. They are thinner, harder and much stiffer than the ones I previously purchased. I would be scared to wipe my stainless steel appliances with them for fear of them being scratched. I would be returning these, but I had thrown away the outer plastic when storing them. What a huge disappointment.

Helpful?779GKGNP6HLZ19396800826
reply from Consumer Relations

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1202563A when calling.Thank you,Consumer Relations

Aug 22, 2021
Scottclubshopper
3 out of 5 stars review

Full Sheet Heaven!

Happy these are finally showing up online and in club again. I hate the select a size option. When I grab the towels from the dispenser and yank to tear, I want the full sheet. As someone else mentioned, I have scissors if I want a partial. Great quality, as good, if not better than Bounty, and cheaper. Keep 'em coming!

Helpful?779GKGNP6HLZ19396800826
May 24, 2025
danny
5 out of 5 stars review

Great paper towels

Just as good as bounty. And you can get them shipped. I use to love sams but past year i go to pick up order and drive home 40 min and missing things or cancelled items i thought i was getting. It was never like this before . They definitely are losing customers i am sure for so many items not available.

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Aug 24, 2024
Michelle
1 out of 5 stars review

Damaged Roll

Have been purchasing these for years. This is the second batch that is messed up. These are now full sheets as opposed to the select a size so now using twice the paper towels which is not cost effective. Also, just took out a new roll and it was damaged so at least a 1/4 of the roll is not usable. Come on Sams, do better at quality control.

Helpful?779GKGNP6HLZ19396800826
reply from Consumer Relations

Good Afternoon Michelle. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 6, 2021
vp
2 out of 5 stars review

Bring back the half sheets

I’ve been buying these for close to 8 years, and they were the best paper towels ever. I purchased this last time and realized they are now full sheets, and won’t be buying anymore unless they bring back the select-a-size. These waste way too much and are such a disappointment.

Helpful?779GKGNP6HLZ19396800826
Apr 29, 2022
momof4boys
2 out of 5 stars review

not as good as they were

Okay so I’m tired of getting used to a product and then the company changes it. I used to buy the regular members mark paper towels and noticed that I started seeing that they seemed to change the quality. They used to be my go to paper towels and decided to try these as they seemed stronger and more absorbent but I feel as though there is a weird coating on them and they aren’t as strong and seem kinda thin and weird. I will continue to buy Bounty for now. Maybe the big wigs will get the hint.

Helpful?779GKGNP6HLZ19396800826
reply from Supplier Response

Good Afternoon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Paper Towel, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Dec 3, 2021
John 76
1 out of 5 stars review

Please bring back the paper towels we loved!

What happened to Member's Mark Premium Paper Towels? These new ones purchased in November 2021 are no longer perforated every six inches reducing unnecessary waste and the quality of the paper is poor...thin and not as absorbent. The new sheets are 10 1/2 inches wide. I would rather pay more for quality than pay the same amount for these poor quality towels. Very disappointing.

Helpful?779GKGNP6HLZ19396800826
reply from Supplier Response

Hello, Thank you for your interest in Members Mark Paper Towels. We&#39;re working to get back to our full assortment as soon as possible, so keep an eye out for its return! We apologize for the inconvenience. If you have any additional questions, please reached out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist. Thank you.

Mar 31, 2024
Bob
1 out of 5 stars review

Verified Purchase

waste

Towels are too large and results in wasted towels

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Oct 18, 2024
EB
3 out of 5 stars review

Out of stock

Why is it taking so long to stock? My club has been out for 3 weeks. The port strike is over.

Helpful?779GKGNP6HLZ19396800826