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Customer reviews for Nexxus Therappe Moisture Shampoo, 43 fl. oz. for
Nexxus Therappe Moisture Shampoo, 43 fl. oz.
4.2 out of 5 stars
stars
45 ratings12 reviews
  1. 5 stars78% (35)
  2. 4 stars2% (1)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star20% (9)
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Showing 1-10 of 12 reviews
Jun 15, 2026
Reviewer name: Whitaylot
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great!

This shampoo helps with my frizzy hair. Love it!

Helpful?0Z34QVAFND5L19347515179
Jul 21, 2026
Reviewer name: Florida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clean

Clean, smells so good. But I love the way it looks. After I style it it really looks great

Helpful?0Z34QVAFND5L19347515179
Aug 23, 2026
Reviewer name: LS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

loved it

love the smell

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Jun 10, 2026
Reviewer name: M J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shampoo

Good buy

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Jun 8, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Nexxus Therappe

Excellent Shampoo, leaves hair soft, full, wonderful smelling

Helpful?0Z34QVAFND5L19347515179
Sep 11, 2026
Reviewer name: chipper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

FORMULA CHANGE

They changed the formula and is less effective. It's frustrating that you like a shampoo and then they change what you liked or they quit making it ....it's essentially the same.

Helpful?0Z34QVAFND5L19347515179
reply from NexxusExpert

Hi Chipper, thank you for sharing your feedback. We are sorry to hear about your experience with your Nexxus Therappe Moisture Shampoo. We’re committed to delivering high-quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 56076333, so that we can address your concerns promptly.

Oct 17, 2026
Reviewer name: Witch
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

My product was damaged.Fedex never fixed it

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Aug 28, 2026
Reviewer name: Margarita
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good!

Smells kinda bad but it leaves like a film on ur hair and continues to smell even after rinsing it.

Helpful?0Z34QVAFND5L19347515179
reply from NexxusExpert

Hi Margarita, thank you for sharing your feedback. We're sorry to hear that the product had an unpleasant smell and left a film on your hair even after rinsing. We understand how frustrating it is when a hair care product doesn't leave your hair feeling clean and fresh as expected. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55943108), so we can address your concerns promptly.

Oct 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Changed Ingredients! Just awful now!

I’d give this zero stars if I could. I have used the Shampoo and Conditioner for years and this is just crap now. Disappointed they changed the ingredients. Will definitely not use anymore and will never recommend their products.

Helpful?0Z34QVAFND5L19347515179
reply from NexxusExpert

Hi Anonymous, we're sorry to hear that you're disappointed with the Nexxus Humectress Ultimate Moisture shampoo and conditioner and feel they are no longer performing as expected. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (56328914), so we can address your concerns promptly.

Sep 14, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Don’t buy! Formula change!

I’ve used this shampoo for years and loved it. Now it leaves a thick film on my hair. I will be returning it.

Helpful?0Z34QVAFND5L19347515179
reply from NexxusExpert

Hi, thank you for sharing your feedback. We're sorry to hear that the shampoo you've loved and trusted for years is now leaving a thick film on your hair. We can understand how disappointing this must be, especially when you’ve had such positive experiences with the product in the past. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (56091809), so we can address your concerns promptly.