The customer service is great. I haven't had my mattress for 30-days. So, I'm still settling in. I purchased because of the price and back pain. It's comfortable, but could be firmer to support my back. I'll wait until 30-days after delivery to determine if I need something firmer or a firm accessory to add on top of the mattress.

I bought the Mattress a few years back. Zip on cover has lint balls all over it after 1 wash and one stained spot bc are dog. And they won't sell or replace the zip on cover. Bc its stained well that's hole F-ing reason I want a new cover.... and the bed has a big dip in it o. My side of the bed and they won't replace the hole bed.... what's the point of a warranty

my sister got one of these beds a while ago and loved it. since i moved i was getting tired of sweating every single night while i slept, so i decided to save up and get something people seemed to like that was also rather affordable. at first it was perfect and i couldnt have been more comfortable, the sheets were soft, the pillow was good, and i wasnt overheating. fast forward a few months and despite all that cool advertising it seems like just another piece of memory foam with the same issue the material has always had. im sweating like i was before. i tried different sheets, having thw fan on etc; i have the room in the house thats the coldest in winter and warmest in summer, ironically im overheating again. its a fine mattress but its not for me. id recommend it if you havent had issues with memory foam before.

The Nectar mattress arrived quickly and was very easy to set up. It looks nice and seems to be good quality. However, it is not firm at all. We were looking for a firm mattress with good support. This mattress is very soft. My husband and I could not sleep on it. We woke up with backaches. However, our 25-year-old daughter is using the mattress and likes it!

This month I ordered a brand new bed..... the Nectar adjustable Queen size frame and Nectar Queen sized mattress. Set it up yesterday, finally slept on it today. OUTRAGEOUSLY WONDERFUL ! Absolutely the very best sleep I have had in my Sixty Six years !!!!!! The mattress took a little longer to ship than anticipated but as they say All good things are worth waiting for ! Not a single complaint, I would recommend this mattress to anyone out there tired of waking up feeling like your body has been dipped in PAIN! Ahahahaha. Thank you Nectar for creating such a wonderful sleep experience. And the bonus package of pillows, mattress protector and sheets and pillow cases was every bit as nice as the bed itself. Again THANK YOU! So glad I chose NECTAR!

I’ve gotten some of the best sleep I’ve had in a while from this mattress! The only issue I have isn’t the mattress, but how long it took to ship and the lack of communication about it. I understand that delays happen, but I would find out I have to wait another week by checking the status online when on the website it stated I’d receive updates about the shipping.

My son loves his new bed! Soft and comfortable. The included “extras” of pillows and sheets were very nice and soft, not scratchy! Delivery: very well packaged inside so outside damage of box kept the inside nice. (One slate had some of wood splitting off, but that was it and it wasn’t due to delivery. )

Had back surgery about 2 years ago and haven’t been able to sleep in the bed since. I’ve spent every night all night on my Nectar mattress since putting it on my bed. Not only do I sleep all night I wake up rested and pain free. Best mattress I’ve ever owned!!!

We love it, haven’t had it two months even, but I do feel when I get close to edge of bed support drops off. But neither one of us wakes up at in the night to toss and turn. Sleep straight thru the night and definitely feel refreshed getting up. Thanks Nectar!

We are very happy with our purchase of this storage headboard and frame plus the Nectar mattress. We have this in a spare bedroom for when our kids or other guest stay overnight. We decided to give it a try and slept on it to find out if this bed was really that comfortable. Well we really like it due to the fact we don't have hip pain or back pain from it.