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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Feb 13, 2022
Daniel L.
2 out of 5 stars review

Horrible

Got this bed hoping to get a good comfortable sleep. It arrived on time, but it had been it box for a long time. It took a couple weeks to expand to the right width, but the mattress is deformed and the sides roll up even after a month. The center of the bed is sunk in and it kills mine a my girlfriends back. I know that you are supposed to wait a month to try it out, but this has been a long uncomfortable month. I'm very disappointed considering the great reviews.

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May 28, 2021
Roxanne
5 out of 5 stars review

Best REM sleep in months!

I’m a stomach sleeper and I had no discomfort in the lower back area at all! This is after moving into a new house for two days! Highly recommend! My husband does alligator rolls in his sleep and I felt little to nothing throughout the night. We’re both super impressed!

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May 20, 2022
Brandie
5 out of 5 stars review

Top notch customer service and satisfaction

Sadly, Nectars mattress was not the right fit for me. I have pretty severe back problems so not their fault. Super disappointed it didn't work out because their customer service is OUTSTANDING. Contacted them on several occasions only to be met with superb interactions. Top notch company!

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Aug 19, 2022
Lauren S.
1 out of 5 stars review

Horrible mattress for the back

I’ve had this mattress for 3 months now and I’ve had back pain everyday since. It’s not soft, it’s way to firm. I wake up a couple times a night because my lower back hurts so bad. I was moving to a new place and mattress in a box sounded good at the time. I will never purchase a memory foam bed again.

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Jun 28, 2021
Aleksandra G.
4 out of 5 stars review

I was really worried because

I was really worried because I read multiple reviews of people not getting their mattress, or that the mattress instantly caused them back problems. I have had no issue with my mattress delivery. I think they have changed the delivery dates to match with the actual estimated deliver by the time I purchased in mid May. I was scheduled to get my mattress mid-June, and did receive it in the timeframe provided, without any rescheduling. Customer service was also pretty good with telling me that the timeframe they provided was the most current. The mattress itself is pretty good! It's pretty soft, and I feel other nectar mattresses I've tried have been more on the firmer side, and I am a firm sleeper. But I actually don't mind the mattress at all! I am more of a stomach sleeper, and I find it works well. I don't find myself overheating with it, but my partner finds himself sweating while sleeping in it, but that might just be him. No issues with back pain or the corners not inflating either! when I set my mattress up, I did pull a little on the corners and fluff them up to avoid any non-inflation. Overall pretty happy, just wish that it was as firm as the other nectar mattress I've tried.

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May 2, 2021
J i.
1 out of 5 stars review

Nectar Mattress Foundation Broke TWICE

After the first foundation broke, the company did issue us a new one. Now within six months, the second foundation broke and we are requesting a refund. Because it’s after their “trial” period they informed us we cannot get a refund. Let me say it’s not a cheap foundation in cost but appears to be in material. I would have been better off with a metal frame and box spring / mattress.

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May 7, 2022
Matthew D.
1 out of 5 stars review

This mattress is killing my back!!

I purchased this mattress because I had previously purchased a Nectar mattress. My first Nectar mattress was wonderful. I loved it! But this recent purchase was a mistake. Every morning I wake up with incredible back pain. I thought that it might subside as I “break in” the new mattress, but it has not. Thanks to my new mattress, I start my day in terrible pain! It’s a great reminder that my ex-girlfriend not only took my heart with her, but she also took my good mattress…and the loss is still painful every day!

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Jul 4, 2021
Erica R.
5 out of 5 stars review

Easy Set-Up & Super Comfortable

We love our new Nectar mattress! Set-up was super quick and easy. We upgraded to a king bed and it's our first memory foam mattress. It's really comfortable! It makes no noise and minimal movement when you get up, so if my husband or I get up first, it's easy for the other person to stay sleeping. Would definitely recommend!

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Jan 9, 2025
William T.
4 out of 5 stars review

Very firm

I was looking for a firm bed because I was having back and rib problems from using a bed that was too soft. I decided to give Nectar a try because of the long sleep trial period. This bed is VERY firm. It has definitely helped with my problem as I do not wake in the morning with very much pain any more. However, it's so firm that I wouldn't call it comfortable. Fortunately the long sleep trial period gives me time to see if it is something I will get used to. I would rate it higher if so, but lower if not.

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Jun 3, 2021
Kacey
1 out of 5 stars review

Takes way too long to ship.

Ive been waiting for my mattress 3 weeks now. Shipment date keeps getting pushed back. If i would have known it was going to take over 3 weeks i would have went somewhere else. Id really hate to give a negative review before trying the mattress out but maybe that review will be better. Im just really aggravated i got all the bedding quickly and ill be waiting a month for my mattress.

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