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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.4K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,652)
  3. 3 stars9% (1,746)
  4. 2 stars5% (1,036)
  5. 1 star7% (1,450)
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Showing 4,731-4,740 of 20,395 reviews
Jan 23, 2022
Reviewer name: Milena R.
5 out of 5 stars
5 out of 5 stars review

I have been sleeping on this mattress for only 3 weeks..

And it has been great. Sleeping the whole night, no turning during the night or waking up with pain or restless. My only complaint is that the foundation is way smaller than the mattress size, so a side of my mattress (the one that is off) is constantly higher than the rest of it... I am concerned it will damage the mattress overtime.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Oct 8, 2021
Reviewer name: Josh C.
5 out of 5 stars
5 out of 5 stars review

I was skeptical....BUT

Had to get a mattress unexpectedly and couldn't figure out which one so just pulled the trigger on this nectar, I was skeptical bc of my back issues and reading that it's a little firm but its the best decision I've made since 2019 cuz you know 2020 sucked but that's another thing, so frickin comfortable, my back feels better so far, I'm pretty much in love, bad back approves :ok_hand:

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 15, 2021
Reviewer name: Hall H.
5 out of 5 stars
5 out of 5 stars review

First pain-free sleep in years!

This mattress is wonderful! Even distribution of pressure has helped tremendously with my joint pain from osteoarthritis. I wake up literally pain free for the first time in 10 years! I used to wake up 3 or 4 times during a typical night and now at most once! I have an adjustable frame and it’s also the best. I cannot say enough good things about Nectar mattresses, but I am delighted. My sleep improved the first night!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Sep 15, 2022
Reviewer name: DAVID G.
1 out of 5 stars
1 out of 5 stars review

CUSTOMER SERVICE DEPT. IS HORRIBLE

HOPEFULLY IF AND WHEN YOU NEED TO RETURN A MATTRESS OR ASK FOR A REFUND YOU DON'T GET THE RUN-AROUND LIKE I DID. I HAVE NO IDEA OF THE QUALITY OF THE MATTRESS AS I NEEDED TO RETURN THE TWIN MATTRESS AS THE WEIGHT WAS 90 POUNDS. MIND YOU THAT THE BED IS A MURPHY BED AND LIFTING THAT MATTRESS BACK INTO THE WALL IS NO JOB FOR A SENIOR CITIZEN WHO BARELY WEIGHS AS MUCH AS THE MATTRESS. WOULD NEVER DO BUSINESS WITH A COMPANY LIKE NECTAR / DREAM CLOUD!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Apr 13, 2021
Reviewer name: Jennifer
1 out of 5 stars
1 out of 5 stars review

Still havent got my mattress

I ordered my Queen sized mattress on April 4th 2021, with the free sleep bundle after high recommendations from friends. I received my sheets pillows and mattress cover in good time. But what good is all of that with out the MATTRESS! I have seen so many good reviews about the mattress helping with lower back pain, and other sleep issues. I suffer from SEVER lower back pain and was hoping the new mattress would come quickly and give me some relief. But I cant even get an update on why my order is still processing. Is there anyone out there that can help?!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Nov 16, 2022
Reviewer name: Hnnaah
2 out of 5 stars
2 out of 5 stars review

The good, the bad and the

We ordered the copper premium. After a couple of days, I was fine, my husband was miserable after the first night. Every time he sat on the side of the bed, he slid right off the bed. Customer service suggested we: Try their sister company, tell hubby to sit further back on bed and lastly try a topper. Looked at sister company, I didn’t see a better option, my husband is 6ft tall, he sat as far back as he could, still slid off bed, try a topper? No, just come get this mattress. You must have mattress for 30 nights, okay, waited, still have to run thru a barrage of questions before returning. Didn’t work for us , maybe it’ll work for you. After 30 days, my back started hurting.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Aug 25, 2021
Reviewer name: Darcy O.
4 out of 5 stars
4 out of 5 stars review

So far, so good.

I’ve had the mattress for about a month. I like a really firm mattress but lately my firm mattress was making my hips and shoulders hurt. Sleeping on my new Nectar, I haven’t had the pains anymore! It’s still firm enough too which makes my back happy

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Dec 30, 2022
Reviewer name: Elizabeth
3 out of 5 stars
3 out of 5 stars review

Unacceptable Service

My new mattress is great; I purchased a mattress during Black Friday sale due to 2 great reviews I got from loved ones. I was told Nectar did a great job and were super helpful with removing your old mattress same day they delivered your new one for you. This was not my experience; it's been 4 weeks and they still haven't sent someone to pick up my old mattress. Super disappointed as I'm unable to remove it from my home by myself.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jul 11, 2025
Reviewer name: chris a.
4 out of 5 stars
4 out of 5 stars review

love the mattress now

ok i dont know why buy when i opened to air out the mattress it had a smell to it i let the mattress inflate then aired out the room as well as used some fabreeze and its fine now the best way i can describe it was a dry cleaner chemical smell i dont remember my first nectar mattress having that smell

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Aug 31, 2025
Reviewer name: Julie m.
5 out of 5 stars
5 out of 5 stars review

Going from a trad innerspring

Going from a trad innerspring to the nectar classic was very welcome as old mattress was slightly squeaky as one rolled over or sat down on edge. This classic has zero noise. I have the upholstered frame with screw on legs on 4 corners and center stile. Two things. I have a wooden floor and the non scratch plastic protector on the legs move very easily so as you make the bed and lean into it, it will move a few inches, which I’m sure I can remedy. Second thing is the upholstered side panel has odd bulges that are moticeable. Perhaps the side supports are made in 3 pieces idk, but they are visible even with some kind of batting beneath tge grey upholstered poly fabric. The sleep has been greatly improved with more comfort to hips so no more wakefulness due to pain on innerspring even with a topper! No funny offgassing that I’ve noticed other than the pillows, which I decided not to use due to odd scent.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540