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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Showing 3,191-3,200 of 19,584 reviews
Dec 22, 2021
Joshua P.
5 out of 5 stars review

Back feels better

At first I thought this mattress was going to be to soft. I let it lay out for 8+ hours after delivery, then slept on it that night. Well after a couple of days it got its full shape and was pretty dang firm! I then thought it was going to be too firm. But after living with it for a few months, I have really gotten to like this mattress. Not to soft, not to firm, just right. My back feels better, although it took about a month of sleeping on this for the back pain to go away. I don't have the lower back pain like I use to. The temperature of it is just right too.

Review from Nectar Sleep
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Feb 12, 2023
Holden
1 out of 5 stars review

Customer service and warranty

Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.

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Dec 28, 2021
Denise S.
3 out of 5 stars review

Not sure if it is for me.

I am going to give it a little more time. It is very warm. O.k. in winter-but what about summer.? Also, I am not sure if it is firm enough. It feels very comfortable, but I am very stiff when I get up in the morning. I bought this bed to replace a waterbed, and Im unsure if it provides any more support. 365 day guarantee was a high selling point for me. Time will tell if I keep it.

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May 9, 2025
Dianne W.
5 out of 5 stars review

Feeling Good in the Morning!!

I love this mattress! Had purchased a high end adjustable base queen bed which was nice but I was still waking up stiff & achy! I’m 74… partner & I split… let him take the bed. I inherited my parents solid cherry double bedroom suite but the mattress was way too soft. I used the box springs that seemed pretty solid & a bought a bunkie board. The first night was wonderful & each one after. Very happy with this mattress. Exceeded my expectations. Highly recommend!

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Jul 6, 2021
Tracy
1 out of 5 stars review

Horrible Shipping

I am very happy with our mattress so much so I bought one for our daughter (a new mommy). It's been over a month and there is no word on when she will receive it. I was told they are having "slight delay due to volume on the delivery capacity we are experiencing with fulfillment & shipping " Yet pillow package arrived weeks ago. And daily I'm bombarded with texts & emails to purchase another.

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Jul 17, 2021
Cristina T.
5 out of 5 stars review

Life changing

My husband and I desperately needed a new bed. We had a queen size bed that would leave us with aches and feeling tired every morning. We also had our first child and didn’t have much room for her. This mattress made a huge difference to our energy levels after the first night! It’s absolutely worth the price.

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Sep 28, 2021
Lynn S.
2 out of 5 stars review

This bed holds the heat,

This bed holds the heat, even after I asked repeatedly before purchasing.Stating I have insomnia and tend to sleep hot and was needling a cooling mattress. The bed is nothing spectacular like people say. I feel it’s an average bed and my sleep is no better. I still wake often due to pain in my hip and legs and being HOT

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Jun 29, 2021
Joyia P.
5 out of 5 stars review

So far so good!

Both my husband and I were not sleeping comfortably in our old bed. We decided to take a chance and try this one because it was guaranteed. We’ve had it for a couple weeks and I’ve never been happier! I sleep comfortably all night. The pillow they said it was amazing best pillow I’ve ever had in my life! So far everything has been good. Hopefully I still say that a year from now.

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Aug 2, 2021
Robert B.
5 out of 5 stars review

Good mattress

1) Comfortable mattress; 2) Packing material used makes it difficult to unwrap without nicking the top layer of the mattress. It would be better if there were a thin layer of cardboard, or some similar layer of material, between the mattress and the shrink wrapping.

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Apr 24, 2022
Casey
5 out of 5 stars review

It's A Great Mattress!

I bought this mattress a few months ago and wanted to get a good use of it to give it a true review. It's just perfect. I had a lot of back pain with my previous mattress and it's no longer a problem. I also have an adjustable bed frame so it makes it a perfect fit. Plus the extra goodies of pillows and bed sheets was a welcomed gift. I've told my friends this is a great mattress and a must when considering an upgrade on their current mattress. Love it!

Review from Nectar Sleep
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