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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,029)
  5. 1 star7% (1,448)
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Showing 2,571-2,580 of 20,317 reviews
Sep 14, 2022
Reviewer name: LN
1 out of 5 stars
1 out of 5 stars review

BUYER BEWARE! Does not honor warrantee!!

I purchased this mattress in 2018. It started out okay. Over the past 4 years, the mattress is sagging where the center is like a gully when 2 average weight people are in the bed. You literally have to crawl out of it! I was going to purchase a new mattress (Not Nectar again) In my search Nectar came up in the reviews as one of the best mattresses. I decided to contact Nectar to see about the warrantee, It has now been 11 days of sending Nectar over 30 pictures of the mattress! Mind you every time they request more, you have to strip your bed down to the mattress pad! We took pictures as request of: All 4 corners, a birds eye view, weight testing with 2 gal. jugs of water, level with a ruler to show the gully! I would get emails from Nectar to confirm my address for replacement and 2 hours later I would get an email requesting MORE pictures! Spoke to another representative today (On hold now for 45 min) She said they were going to honor replacement, took my shipping address, put me back on hold and now tells me they are NOT going to send a new mattress as the gully has to be more the 1 1/2"!!! I told her putting 2 gallons of water on a bed is not the same equivalent as 2 adult size humans in a bed. Weight test is ridiculous. I asked to speak to a manager and now have been on hold for 45 minutes. All managers are busy on phone is what I am told. Anyway, beware buying this mattress as if you run into an issue, they will have you jump through hoops and will most likely will not honor the "warrantee".

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 13, 2022
Reviewer name: Travis K.
3 out of 5 stars
3 out of 5 stars review

Not for everyone

We bought the nectar queen based on positive reviews. I am fairly happy with it however my partner is not a fan and feels the mattress it much too soft and wakes up in pain. The mattress came with free sheets and pillows, and these are not returnable. So we will likely live with the mattress because the return policy is such that nectar will subtract the retail value of the "free" pillows and sheets. So this would put us at a loss. I regret this purchase.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Sep 15, 2021
Reviewer name: Saransh K.
5 out of 5 stars
5 out of 5 stars review

Me and my cat love the mattress

The mattress is super comfy, my cat never sleeps in its bed. He likes to sleep on the mattress, the memory foam with pressure points is amazing, i get up and off the mattress and my cat doesnt even realize its that good! I am in love and the lifetime warranty is an added bonus

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jul 11, 2021
Reviewer name: Jessica S.
5 out of 5 stars
5 out of 5 stars review

Great bed

We were nervous to do a bed in a box style mattress. We previously had a very expensive store bought mattress what was not cutting it after only one year. Since getting Nectar both of us have had the best sleeps on any bed, no more body pain. I will say it took a few days for it to fully fluff up, the majority of the mattress was quick to come to shape but had one side of the matttess that took 4-5 days. Other than that could not be more pleased with this mattress.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
May 17, 2022
Reviewer name: Tiffant
3 out of 5 stars
3 out of 5 stars review

Sleeps too hot and arms to numb

I had high hopes for this mattress but we will be returning it after trying it out for a month. I’m a side sleeper and can’t sleep on my side on Thursday mattress or my arm goes numb. It also sleeps warm and as we are getting closer to summer, it’s just too hot of a mattress. I’m bummed. I was hoping this was the one for us!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Aug 15, 2022
Reviewer name: Cindy C.
5 out of 5 stars
5 out of 5 stars review

Best Purchase

I am so happy with my Nectar Mattress. I finally am able to get a great nights rest. I’ve slept on the mattress for a little over a month, and have had the best experience. I am a side sleeper, and at times sleep on my stomach, and I feel supported every night. Best purchase I’ve made all year!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 5, 2021
Reviewer name: Peggy H.
4 out of 5 stars
4 out of 5 stars review

Even though this mattress is

Even though this mattress is not the best one I have ever owned, it is a lot better than my previous mattress and a lot more comfortable. I need a firm mattress due to having a bad back, but my last mattress was TOO firm and caused a lot of hip and shoulder pain. The Nectar mattress seemed too firm when I first got it, but it is better now that the company provided me with 2-inch foam padding. The company also provided me with free pillows, pillow cases, sheets, and a mattress cover. They really want to make their customers happy, that's for sure!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Nov 1, 2021
Reviewer name: Bernice L.
3 out of 5 stars
3 out of 5 stars review

Never again

The only positive thing about Nectar was the convenience of shopping online. The worse sleep of my life, I don't want to return it because I don't want to deal with the hassle and I cant be without a mattress. I'm going to try to return and repost if they make it impossible

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Sep 15, 2021
Reviewer name: Kiana S.
3 out of 5 stars
3 out of 5 stars review

Great at first

My boyfriend and I loved our mattress in the beginning however after less than a month or so there is already an indentation in the center of the mattress. It’s really frustrating expecting something great. Now the issue is if I want to go through the hassle of returning it.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Nov 16, 2022
Reviewer name: Hnnaah
2 out of 5 stars
2 out of 5 stars review

The good, the bad and the

We ordered the copper premium. After a couple of days, I was fine, my husband was miserable after the first night. Every time he sat on the side of the bed, he slid right off the bed. Customer service suggested we: Try their sister company, tell hubby to sit further back on bed and lastly try a topper. Looked at sister company, I didn’t see a better option, my husband is 6ft tall, he sat as far back as he could, still slid off bed, try a topper? No, just come get this mattress. You must have mattress for 30 nights, okay, waited, still have to run thru a barrage of questions before returning. Didn’t work for us , maybe it’ll work for you. After 30 days, my back started hurting.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540