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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,029)
  5. 1 star7% (1,448)
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Showing 2,271-2,280 of 20,317 reviews
Dec 1, 2021
Reviewer name: Zachary F.
5 out of 5 stars
5 out of 5 stars review

Best mattress ever purchased

I bought this mattress after my fiancé and I moved in together, I am familiar with Nectar mattresses as I've had my own previously. Both her and I love the mattress and had no issues setting it up. I've recommended Nectar to many friends as I believe it is one of the most comfortable mattresses I've ever slept on.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 13, 2021
Reviewer name: tanya h.
5 out of 5 stars
5 out of 5 stars review

Very comfy

I got the package with mattress, headboard and footboard and the sheet set and pillows. I have to say I was impressed with the product and packaging. The mattress took a little longer to get however everything else came in great timing. Living my purchase.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Nov 15, 2021
Reviewer name: Larisa S.
5 out of 5 stars
5 out of 5 stars review

Never slept better

We have had the mattress for approximately a year now. I have never slept better. No more back pain, hip pain like on our old traditional spring mattress. Make sure you allow a full day for it to "open". My only one complaint is the sheets that came with it are not very good. They come off the corners and they offered no warranty what so ever on the sheets.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Dec 16, 2021
Reviewer name: Vincent K.
4 out of 5 stars
4 out of 5 stars review

Better than what we had

Nectar mattress set up was quick, didn't take but a couple hours and it had fully expanded. So far so good, been sleeping on it for a couple months now. Our previous spring mattresses always formed a dip in them that made it difficult to sleep well. Hopefully this mattress will not develop that.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 22, 2021
Reviewer name: Kathryn H.
5 out of 5 stars
5 out of 5 stars review

So comfortable

Bought the mattress without even sitting on it so I was nervous but I’ve had it a few weeks now and I love it! The pillows are great too. It’s a perfect firmness. Not too hard that I get pain while sleeping and not too soft that I feel molded into the bed. Definitely recommend!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jul 10, 2022
Reviewer name: Lisa E.
3 out of 5 stars
3 out of 5 stars review

So comfortable but those corners

We got the regular nectar in a king. 2 of the corners never gained their shape, they were squished and stuck up a bit. But the mattress was super comfortable. Nectar sent us a new and we gave that one away. Unrolled the new one 2 days ago and the corners are substantially worse. The whole foot of the bed curves up. Kind of at a loss now, I don’t want a third defective mattress but it’s very comfortable. The first one we could have lived with but this one is kind of ridiculous. It seems to be a common issue but also hundreds of people are not having this problem? Certain batches of them are an issue maybe?

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 17, 2021
Reviewer name: Robert S.
5 out of 5 stars
5 out of 5 stars review

Best Mattress I have ever had

I really like the my Nectar mattress. I also got the adjustable bed frame and that is a game changer for my sleep. I am able to raise my head and feet in the ideal comfort position. I would recommend the combination of of the mattress and adjustable frame

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Feb 12, 2023
Reviewer name: Holden
1 out of 5 stars
1 out of 5 stars review

Customer service and warranty

Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Oct 13, 2021
Reviewer name: Joshua W.
4 out of 5 stars
4 out of 5 stars review

So far so good!

We’ve had our mattress for about 45 days or so. It is very comfortable and seems to be a great balance of soft / firm. I have not had any hip or lower back pain since we have switched. The pillows that came in the sleep bundle are good as well but the sheets aren’t anything special.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Sep 24, 2022
Reviewer name: Keff
2 out of 5 stars
2 out of 5 stars review

Jeff

Picked up the mattress from a local retailer because the price was right and I could have it immediately. Being a bigger guy I tend to lean toward a former mattress but thought I'd take a chance. One year in and all the pressure points are broke down along with the edge. For the first 8 months It was very comfortable, unfortunately there are mattresses at or below this price that hold up far better with equal comfort. Not sure if I qualify for the warranty as I didn't buy online. Either way I think it's back to a hybrid.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540