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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,028)
  5. 1 star7% (1,447)
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Showing 1,971-1,980 of 20,302 reviews
Dec 9, 2021
Reviewer name: Michael D.
1 out of 5 stars
1 out of 5 stars review

Regretting this purchase

This is probably the worst purchase I ever made. Thinking that I got deal, when in reality this matress is trash. After I proved to the manfacturer that my first matress was defective, they sent me another one with the exact same problem. To add insult to injury, it's also extremely uncomfortable.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jan 8, 2025
Reviewer name: Juno C.
3 out of 5 stars
3 out of 5 stars review

Seems nice, but makes my back hurt

Easy to assemble. Looks nice. Seemed very comfortable when I first lay on it. Unfortunately it seems to make my back hurt every morning. If returning it didn't seem so inconvenient I would return it for something different. I will try a soft mattress topper and see if that fixes the problem. To be honest my spring mattress gave me better sleep, even though it was noisy at times.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Sep 2, 2021
Reviewer name: Lisa R.
5 out of 5 stars
5 out of 5 stars review

Great bed and customer service

I purchased a bed for myself after falling in love with the one that my boyfriend had at this house. I had an issue with the first one they was sent to my house and Nectar’s customer service department quickly jumped in to action and sent a replacement right out. My replacement bed is perfect and I couldn’t be happier! I will definitely be a repeat customer when the time comes to purchase a bed for one of my kids.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 27, 2021
Reviewer name: Nathan
1 out of 5 stars
1 out of 5 stars review

Poor service

About a month ago when purchasing the bed, delivery was set for the end of June. Now at the end of June I check to see the same status it has been all month “waiting to ship “. So I called in and they said it should be shipped any time now (meaning they had no idea what was going on) and it would take another 14-21 business days… i move in Thursday and will have to take my old bed now instead of donating it here because I have no idea if this bed is ever going to show up. Frustrating.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Oct 18, 2021
Reviewer name: Katelyn T.
5 out of 5 stars
5 out of 5 stars review

Very convenient!

The mattress was perfect for moving and is super comfortable. I bought the bed frame as well and was able to build the frame in under an hour and 30 mins. The instructions were very straightforward and easy to follow. My bed was all set up for the next night when I moved in!

Review from Nectar Sleep
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Jun 6, 2025
Reviewer name: Hannah J.
5 out of 5 stars
5 out of 5 stars review

9/10!

A little firmer than expected but been sleeping on it for 6 weeks now and it’s comfy/good sleep! Bed frame itself was fairly easy to assemble and high quality and cute. I don’t foresee myself buying this NOT on sale, but very worth what I paid! Sheet set also nice.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jan 3, 2022
Reviewer name: Priscilla H.
5 out of 5 stars
5 out of 5 stars review

Amazing

I bought this mattress because my husband and I were experiencing extreme back pain. In one night I woke up with no back pain and he no longer was tossing and turning in his sleep. We got the pillows and sheet set as well and my neck feels fully supported. A lot of other mattresses are either too firm or way to soft which overtime leads to a less supportive mattress. This mattress was built to support me and I’m never buying a different brand again :)

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jan 4, 2022
Reviewer name: Emily M.
4 out of 5 stars
4 out of 5 stars review

Good Pick for the Price

The mattress is comfortable. I've had it for about a month now and have no complaints - my partner and dog also very much enjoy the mattress. Highly recommend the sleep bundle - the price to also get sheets, mattress protector and a bed frame is great! Sheets are soft and comfortable. Bed frame is sturdy and looks good! I do wish there would have been more bed frame options, but thankfully the gray matches my bedroom color. Only problem was the provided pillows in the bundle - they are flat and not supportive at all, seem cheap and I could not use them for sleeping.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Oct 2, 2021
Reviewer name: Heike L.
1 out of 5 stars
1 out of 5 stars review

Bad mattress bad service

We bought a mattress in January and by July is was uncomfortable, it was not holding its firmness/shape. By September the mattress was just useless to us, due to surgery and the mattress having lost all its support. We reached out to the company via email twice and were ignored after declining accepting 2“ mattress pad and declined purchasing a replacement mattress from their sister company Dream Cloud. When I finally reached a live person on the phone and figured everything is being put in motion for my full refund and being promised a free and no-hassle return, boom four days later I receive an email that a no hassle return and free pick up is not available in my area ( Columbus, Ohio!!!). Instead they give me three options of what I can do on my end to donate & proof, dispose & proof etc the mattress, and all the forms, pictures, signatures, verifications and documentations I have to provide. Neither is hassle free, nor completely free ( forms need to be printed out, verified and scanned and emailed). Like I said, I just had major surgery and I am in no position to move a king size mattress. This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jul 19, 2021
Reviewer name: Junyi G.
4 out of 5 stars
4 out of 5 stars review

Slow delivery, but very comfortable!

4 stars rather than 5 because of its slow delivery. Other than that, the mattress itself is super comfortable. Compared it in store with other brands and Nectar is firmer/more supportive than Casper and purple, which I liked. The pillows and sheets that came with the bundle are also incredibly comfortable!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540