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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.2K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,028)
  5. 1 star7% (1,447)
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Showing 1,751-1,760 of 20,296 reviews
Aug 19, 2022
Reviewer name: Amber M.
3 out of 5 stars
3 out of 5 stars review

It's ok.

We bought the king mattress bundle at the end of January 2022, the bed is ok, 3.5, it is soft, but definitely not for stomach sleepers. The real gripe I have though is with the frame, we bought the frame with the bed and after a few months the bed started leaning and we couldn't figure out what was causing this tilt; until we looked under the bed and the entire middle support beam was torn like paper. Absolutely insane. It had torn away from the frame completely. My partner and I are average size adults, I can't imagine what we could have done to cause this sort of damage to a metal frame. Would not recommend

Review from Nectar Sleep
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Jan 14, 2022
Reviewer name: MPatten
1 out of 5 stars
1 out of 5 stars review

Moldy mess!!! Beware, do not buy!

We purchased a Nectar mattress in July 2020, 18 months later we were rearranging some things and I lifted the mattress off the box spring against the wall and noticed our box springs was damp. We unzipped the cover the Nectar mattress is enclosed in and found the bottom of the mattress covered in mold!!!! After doing some research I have found I am not alone, however Nectar conveniently has a specific clause in their warranty information that excludes “environmental damages caused by mold”. They had the audacity to tell me I could try cleaning it with Lysol!!! Are you kidding me???? It clearly had a moisture issue from within. The top of our mattress is completely dry, always had a mattress protector on in addition to the zippered case Nectar encloses the foam in, I sent pictures showing my mattress had zero stains on top of the mattress. We had no choice but to go out that next day and purchase a whole new mattress. I will never be able to recommend Nectar after this, they cannot stand behind their product and third warranty is a joke!

Review from Nectar Sleep
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Nov 29, 2024
Reviewer name: Christopher C.
5 out of 5 stars
5 out of 5 stars review

firm but cozy!

I was hoping to find that rare mattress that is solid but comfortable and this time I found it. Took two night for complete adjustment but now sleeping restfully after somewhat obliviously riding a long dead mattress past it's usefullness. . . . Thanks nectar!

Review from Nectar Sleep
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Nov 13, 2022
Reviewer name: Carrie H.
2 out of 5 stars
2 out of 5 stars review

To say the mattress is hard is an understatement!

We can't stand it any longer, we can't take the pain we wake up with very morning after sleeping on our Nectar mattresses. We are now in search of mattress toppers because we can't afford to buy new mattresses only two years after spending as much as we did on our Nectar mattreses. The search for a good night's sleep with toppers is on (toppers plural because we have a split king); we haven't had one in a couple of years! One of us is a back sleeper, the other side so it's hard to answer the review questions, the same for the other questions we are "different".

Review from Nectar Sleep
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May 2, 2022
Reviewer name: Dawn S.
3 out of 5 stars
3 out of 5 stars review

CAL king mattress

We have had our bed for a few months now and when we opened it I did notice that something was wrong with it as the top did not fill out all the way. We have been using our oversized fleece sheets up until yesterday. It was when I put the sheets on that came with the bed that I noticed they did not fit at all. I’ve contacted customer service and it seems as though their process is simple, taking pictures of the bed top sides and bottom. They told me if it was a defective bed I would have to dispose of it myself. Which it obviously is defective. The reviews on this site are very positive about returns. However I have read other reviews from people where the return process is not simple at all. I really am hoping for the best. Also, the base of the mattress measures 80 x 71 and a Calking should measure 84 x 72. Hopefully this process is a fairly simple one and the new mattress Will measure 84 inches as my husband is very tall. Not really sure what size this mattress actually is supposed to be. As a regular king bed is 80 x 76. Has anybody had this experience?

Review from Nectar Sleep
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Jul 11, 2021
Reviewer name: Christina W.
1 out of 5 stars
1 out of 5 stars review

Breaks down to fast

I ordered this bed in 1/2021. The frame was super heavy duty but the board on top cheap crap. The mattress itself wasn't bad at 1st. Oh how nice it was to lay on top of a nice firm mattress. But it wasn't very long that I became sad with this waste of money. It breaks down! Within 6 months u could see exactly where we lay when u take the sheets off. They did send me a new mattress but yet again same problem. It's been a year and now I am more comfortable sleeping on the floor with a 3 inch piece of foam. It's a hassle to get a replacement but they are offering me another replacement and they have upgraded the mattress they say. So now do I waste my time to get a replacement or just buy a hybrid?

Review from Nectar Sleep
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Oct 24, 2022
Reviewer name: Amy T.
3 out of 5 stars
3 out of 5 stars review

NOT For Stomach Sleepers, or for Lying In Bed All Day

We bought our mattress last August. It seemed OK for me, as long as I slept on my side. My husband made me aware that it was causing him backaches. I reached out and Customer Service promptly replied and sent a mattress topper to provide a firmer nights' sleep. To date, we have never been able to enjoy a nights' sleep if we want to sleep on our stomachs, unless we ditch our rather flat pillows. This past week, I was knocked down with a very bad cold and remained in my room, and in bed for 4 days. As each day came and went, my back, hips and buttocks areas became more and more sore. I am still recovering but forced myself out of bed so that my soreness could recover. That said, I think this mattress is fine for a side sleeper but it is not for relaxing in the bedroom watching TV on a Friday or for recovering from injury or illness that requires being in bed more than say, 12 hours. That aside, it does seem to be a well made mattress in terms of quality.

Review from Nectar Sleep
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Jun 5, 2021
Reviewer name: Melinda
1 out of 5 stars
1 out of 5 stars review

Had it for 6 months and it sags

Bought a queen with foundation after reading reviews. Turns out, most have only had the mattress a month or less. After only 6 months, it was so uncomfortable that I tried to do a return. They made the process so daunting that I gave up. During a pandemic, they wanted me to take it to a center, take pics with the matress and center staff during donation. Plus send pics of the matress before, measure and do tests for proof, then send receipts of everything. I gave up. Didnt really want to go interact with people during the full blown covid pandemic in April. Now, apparently I am 4 days late to be able to return. Trying the replacement process...more measuring and pics. idk if they will eventually replace or not.

Review from Nectar Sleep
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Jan 22, 2023
Reviewer name: Bryan W.
1 out of 5 stars
1 out of 5 stars review

Very Poor Mattress removal experience

The mattress and frame was delivered on time. But mattress removal with their partner Sharetown is very painful. I reached out to them multiple times, every time I get a different excuse. First they hide behind the legally allowed 30 days window. Now that the 30 days removal window is over, they still haven’t done a thing to take the mattress away… Seems like once they make their money, they don’t care to honor the no hassle removal. I wonder if returning a mattress is really as easy as they advertise

Review from Nectar Sleep
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Apr 1, 2022
Reviewer name: Candy M.
1 out of 5 stars
1 out of 5 stars review

Sunken in

It’s been about a month and the mattress already has lost some of its shape and firmness. We followed the instructions and let it expand for several hours. The middle of the mattress sinks in. It’s not very comfortable anymore. I’m extremely disappointed.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540