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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Apr 23, 2021
Brittany m.
1 out of 5 stars review

Maybe I just got unlucky

So far I have gone through 3 different nectar mattresses and none of them have expanded right and are too uncomfortably soft to the point where they make my back hurt horribly like even worse than my old spring mattress. My partners mattress however is fine and way different. I've given up trying to deal with nectar about it I don't know If they changed the way they make them or what all I know is after 3 "defective" mattresses I'm definitely going to look somewhere else

Review from Nectar Sleep
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Dec 12, 2022
Cote
1 out of 5 stars review

Worst mattress quality ever

We bought 4 mattresses and 3 were damaged and the replacement was also damaged. Very poor quality control . Copper mattress won’t puff. Replacement won’t puff . Sucks big time . Do not buy this brand !!! I got 4 for us and kids and just one was good .

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Oct 19, 2021
Rick D.
5 out of 5 stars review

Started bad, but ended good

My title says it all. At the start, I received the wrong piece sizes for my bedframe and my mattress ripped while using the cutting tool they provided. Fun right? It's okay though, support was more than willing to help my issues. I got a new mattress and bedframe pieces sent. Mattress arrived and I very very carefully opened that one, and no problems. Bedframe pieces took a little longer, and when it finally came in. Shoot me, it's the wrong pieces I was asking for. I contacted support again this time with pictures and circling the piece I needed. They understood and sent the piece. After about a month from the initial order, the right piece finally arrived. I'm 5 stars for nectar because most companies do not have a support and services team willing to help and be so responsive as they were with me. I know it took a while, but thank you for such a comfy bed and easy setup bedframe!

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Jan 14, 2022
MPatten
1 out of 5 stars review

Moldy mess!!! Beware, do not buy!

We purchased a Nectar mattress in July 2020, 18 months later we were rearranging some things and I lifted the mattress off the box spring against the wall and noticed our box springs was damp. We unzipped the cover the Nectar mattress is enclosed in and found the bottom of the mattress covered in mold!!!! After doing some research I have found I am not alone, however Nectar conveniently has a specific clause in their warranty information that excludes “environmental damages caused by mold”. They had the audacity to tell me I could try cleaning it with Lysol!!! Are you kidding me???? It clearly had a moisture issue from within. The top of our mattress is completely dry, always had a mattress protector on in addition to the zippered case Nectar encloses the foam in, I sent pictures showing my mattress had zero stains on top of the mattress. We had no choice but to go out that next day and purchase a whole new mattress. I will never be able to recommend Nectar after this, they cannot stand behind their product and third warranty is a joke!

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Jun 20, 2021
Isabel M.
5 out of 5 stars review

So Comfortable!

This exceeded expectations! I got this for my 6 year old autistic step son. It was recommended for his sensory issues. He has never slept longer or better! I can’t wait for him to go camping with his dad this summer though because I’m going to totally sleep on it one night! It’s been beyond comfortable when I snuggle him before bed! 1000% would recommend this for anyone big or little. The sheets it came with are also super soft.

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Feb 18, 2023
Heidi
5 out of 5 stars review

I’m so happy!

I’ve had the best nights sleep since my bed arrived. I’ve had a hybrid before so I was nervous to go with pure memory foam. But I liked tnt no motion part of it. My hubby is a wiggle worm. It feels stiff at first but no you just become one with the bed. I freaking love it!!!

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Nov 4, 2021
Samantha D.
5 out of 5 stars review

SUPER easy to get set up!

I am a single female living alone in a two story home. I was able to get this mattress up the stairs by myself and unwrap. The mattress protector and sheets fit perfect. This is my guest bed and was just the right size for the bedroom. I will probably order one of these to replace the mattress in the master!

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Jan 22, 2022
Bridgitte B.
1 out of 5 stars review

Beyond uncomfortable

Nectar is hands down the most uncomfortable mattress I have ever slept on. Completely sinks in and offers no support. My partner and I are waking up with sore backs and hips. Currently sleeping on our old mattress on the floor until return window opens. 100% would not recommend.

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Apr 24, 2021
Dennis
3 out of 5 stars review

Delivery amd communication

I recieved headboard and frame with in a week along w sheets and pillows, which was great, but my mattress estimated ship date has changed 3 times now! Ordered a month ago amd still hasnt shipped, when i sent an email asking about my order there was never a response. Im excited for the mattress to come but no idead when that will be!

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Apr 24, 2022
Vince
2 out of 5 stars review

Lost It's Support

I've had my Nectar mattress for almost two years. At first a very supportive and firm mattress. However, it is now beginning to sag and becoming very soft. No firmness left for back support. For the price paid, I feel the mattress should have lasted longer than two years. Will not be purchasing another.

Review from Nectar Sleep
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