I was really excited to try out this mattress, and was disappointed that I had such a poor experience. Upon opening the mattress I managed to tear the cover a little. No big deal at all, but I reached out and asked if I could replace the cover as it was brand new, and I was told they couldn’t replace it. I then asked if I could just purchase a cover and received no reply. It wasn’t causing any negative effects on the mattress, so I went on to give it a try. There were also waves throughout the mattress, which I assumed were from being packaged and that I needed to let it “air up”. 30 days later it is still lumpy in some areas. After approximately 5 sleeps on this mattress I was in so much pain I couldn’t go to work. I emailed the support team begging to return the mattress and they replied that I needed to give it the 30 days. So I continued to try it. By the end of the second week I would wake up through the night on several occasions crying due to lack of sleep and extreme pain in my neck and shoulders. I have since built a small sleeping pad on top of the mattress and have been able to sleep a bit more. Overall I would say this mattress and my body do not agree.

The whole purpose of ordering a mattress in a box was so that I could get a great mattress fast for moving to a new apartment. Instead, Ihad to wait for over a month while they kept changing the expected shipping date to later and later, while gaslighting me pretending like I was the crazy one. Instead of helping me or validating my frustration, customer service just kept telling me it would be worth the wait and to be patient. Since I slept on an air mattress on my crusty floor for over a month... waiting... I expected this mattress to rock me to sleep, make me feel 10 years younger instantly, or be the most incredible bed I've ever laid on. The bed is truly just fine. If I could go back in time I would have ordered literally any other mattress. Also the fact that I was shipped the sheet set and pillows a month before my mattress arrived, felt like a slap in the face. At least send them with the mattress because I felt depressed looking at the set of sheets and pillows in the corner of my room that had nowhere to go because I STILL DIDNT HAVE A BED FOR THEM TO GO ON!

My husband & I purchased the queen nectar in January. I wasn’t sure how I’d like a bed that came on a box, but I did my homework & we needed a bed. It took me a few months to get use to it, but now I love my bed! I get up a lot, & I never disturb my husband’s side! I no longer wake up with my lower back hurting! I will definitely purchase another bed when we are in the market for one!

I love my bed but when I sit at the edge it sinks down which I guess is to be expected but it bothers me juuuuust a little bit otherwise it’s a perfect bed. I don’t have any of the back pain I used to have thanks to this mattress. It firm where needed and soft where needed. I couldn’t have taken a better risk on a bed I’d never laid on before.

The bed so far is awesome! I couldn’t be happier. My back feels more supportive and I’ve been sleeping better then ever. Came in with a week and easy install and set up. It recommends 3-5 hours for the bed to expand but it took nearly the 36 hours to become firm and ready for sleep. The only reason I’m giving it a 4 star is when you site on the side, you sink pretty far. Mind you I am a 6’4 330lb guy however my girlfriend who is 5’8 155lb has a similar issue. I usually put shoes/socks on while sitting on the bed due to back issues. When I do sink down my knees don’t go past a 90 degree angle though so it hasn’t bothered me as of yet.

What can I say? I wish I had purchased my Nectar years ago. I was at the point of complete exhaustion because I just couldn't get good sleep. I could never get comfortable on my old mattress, and pain in my hips and back would wake me up numerous times through the night. I would wake up EVERY single morning in pain. I would have to try and take a nap through the day just so I could try and get some rest. But no more...I can honestly say that sleeping on my Nectar has been a GAME CHANGER. I sleep through the night now...the whole night. I wake up pain free. My back and hips used to scream at my every morning...no more!! Thank you, thank you, thank you Nectar mattress...I'm rested and pain free. HEAVENLY!

I bought this to replace our old spring mattress. After reading reviews we were really excited to order the Nectar mattress. We purchased it January of 2022. I hate it. I wake up with back pain every morning. I toss and turn trying to get comfortable and just can’t. I’ve had 6 months of terrible sleep. The pillows are even worse. They bunch up behind your head and push your chin to your chest while sleeping on your back.

The mattress is Soft and firm at the same time. The pillows was great when they first arrived but after a month of useage I don’t use them because they have became flat. The mattress is good now but wondering in the future will it become like the pillows?

I realize you are aiming for as broad an audience as possible, and we were optimistic, at first. Unfortunately, after more than a month, it's become apparent we need firmer support, as both my wife and I have back pain we didn't have before, and will be returning the mattresses. You have a quality product, but it just isn't a fit for us.

Queen-size nectar totally love this mattress way better than my Tempur-pedic I purchased six years ago it really curves along each curvature of my body while laying on my side, best sleep ever!! I recommend you buy this bed!! The adjustable bed frame is pretty cool too.