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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,646)
  3. 3 stars9% (1,744)
  4. 2 stars5% (1,034)
  5. 1 star7% (1,449)
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Showing 4,061-4,070 of 20,374 reviews
Oct 2, 2021
Reviewer name: Heike L.
1 out of 5 stars
1 out of 5 stars review

Bad mattress bad service

We bought a mattress in January and by July is was uncomfortable, it was not holding its firmness/shape. By September the mattress was just useless to us, due to surgery and the mattress having lost all its support. We reached out to the company via email twice and were ignored after declining accepting 2“ mattress pad and declined purchasing a replacement mattress from their sister company Dream Cloud. When I finally reached a live person on the phone and figured everything is being put in motion for my full refund and being promised a free and no-hassle return, boom four days later I receive an email that a no hassle return and free pick up is not available in my area ( Columbus, Ohio!!!). Instead they give me three options of what I can do on my end to donate & proof, dispose & proof etc the mattress, and all the forms, pictures, signatures, verifications and documentations I have to provide. Neither is hassle free, nor completely free ( forms need to be printed out, verified and scanned and emailed). Like I said, I just had major surgery and I am in no position to move a king size mattress. This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 15, 2021
Reviewer name: Stephen H.
5 out of 5 stars
5 out of 5 stars review

Excellent Sleep and Support

After sleeping on many different mattresses over the years, this was my first time purchasing my own memory foam. I've been sleeping on it for over two months now and am very impressed. I sleep great. It's comfortable. And it just feels nice. I like a firm mattress and the "6" rating from Nectar makes sense but I feel like the foam gives so much more support that "firmness" isn't really as good of a measurable attribute. I've already convinced one other friend to get one and anytime someone asks me I'll give my two thumbs up. Big fan here and especially for the price considering the cost of the other similar brands out there.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Apr 12, 2021
Reviewer name: Sara F.
5 out of 5 stars
5 out of 5 stars review

Like a supportive cloud

The only, tiniest, negative comment is that it opens upsidedown. Thats it! My mattress reinflated to normal in less than 5 minutes. It was super comfortable to sleep on. I felt well supported, but its soft. I don't sink way down in. Its perfect. I'm a heavy person and a light sleeper. I usually can't sleep past 5:30 am, even on the weekends. I slept in Sunday (first night) until nearly 7!!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Dec 7, 2021
Reviewer name: Mike H.
3 out of 5 stars
3 out of 5 stars review

Inconsistent

Got a king size nectar bed for my son and my queen size nectar bed that I purchased for me because his was so soft and comfortable is considerably more firm then his bed. Was expecting a nice soft mattress but this mattresses a little on the firm side, a lot more firm than I was expecting. Not very happy with this result.

Review from Nectar Sleep
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Dec 20, 2021
Reviewer name: James D.
2 out of 5 stars
2 out of 5 stars review

Not what I expected

The is essentially a large piece of memory foam. Your body is centrally sinks into it. I can't say that there is support given in areas where you need it. When I purchased this mattress I thought I was getting a hybrid memory foam / soft coil mattress. I cannot say that I am satisfied with this mattress for the money that I paid for it. And I believe I would like an upgrade.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 25, 2025
Reviewer name: Casey B.
3 out of 5 stars
3 out of 5 stars review

Only gave it 3 stars

Only gave it 3 stars because I may be exchanging due to the firmness. More stiff on my hips & with having surgery, it hasn't been the kindest to me. May have to get a hybrid instead? My husband says it makes him really warm from the material of the matress which makes him uncomfortable as well. The overall quality of the product though is great, just not the right one for us.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Nov 10, 2021
Reviewer name: Kevin L.
5 out of 5 stars
5 out of 5 stars review

Great purchase!

Was having terrible back pain from my older mattress. Reviewed all the others out there and found nectar to be the best one for me. Decent price for the bed you’re getting. Great support for side and stomach sleepers. Back sleepers like my girlfriend says she’s loves it. Glad I went with nectar. So far my back pain is almost gone. Highly recommend.

Review from Nectar Sleep
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Apr 15, 2022
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Great mattress

I've had my Nectar mattress for about a month now and I'm loving it. I started mattress shopping because my old mattress was causing hip pain. After reading the reviews of the Nectar, I was sold and I'm so glad I was. I have no more hip pain, my back feels great and I'm sleeping much better.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 5, 2022
Reviewer name: Lukas H.
1 out of 5 stars
1 out of 5 stars review

Received a moldy mattress bellow cover, noticed it when we opened cover first time after month. Nectar keeps blaming us for things we've never done.

We followed all instructions. After a month when we were about to wash the cover for the first time we were surprised to find a huge moldy stain below the cover. When we contacted Nectar Nectar assumed it’s our fault. We never eat or drink on the bed. When we replied that we followed all the instructions and never spilled anything on the mattress Nectar is still blaming us. We’ve never done anything else than as being instructed. Nectar is being an evasive ninja in avoiding everything they promise in the forever warranty. Please save yourself money, health and headache and choose any other mattress.

Review from Nectar Sleep
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Jul 7, 2022
Reviewer name: Shannon S.
2 out of 5 stars
2 out of 5 stars review

Too soft and hot

Wanted to love it, gave it 30 days and now we can’t wait for them to come pick it up and take it out of our house. We both have significantly increased our neck and back pain, slept hot and just didn’t have a great experience with this mattress. Too soft, squishy on the sides so you roll off if you’re too close and the fabric sleeps hot.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470