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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,646)
  3. 3 stars9% (1,741)
  4. 2 stars5% (1,034)
  5. 1 star7% (1,449)
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Showing 3,891-3,900 of 20,366 reviews
Sep 25, 2022
Reviewer name: Katrina S.
4 out of 5 stars
4 out of 5 stars review

Bigger girl here that rotates

Bigger girl here that rotates through sleeping positions. There is a decent amount of movement transfer when getting on and off the bed, but better than my old mattress. Bed is a little soft for me, but as I continue to lose weight itll be better im sure. Id say if youre over 210 it would probably cause discomfort.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 19, 2025
Reviewer name: Abigail B.
4 out of 5 stars
4 out of 5 stars review

mattress? great! bedframe? not so much

I ordered the sleep bundle (comes with mattress, bedframe, pillows, and sheets) and the mattress was so easy to set up and incredibly comfortable!! the bedframe was also easy to build, but it was missing the headboard part that i ordered. additionally, the bedframe isn't the correct size for the bed: it's about a foot too long, which is strange. i would absolutely buy the mattress again, but skip the bedframe.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Apr 2, 2022
Reviewer name: Brittany
5 out of 5 stars
5 out of 5 stars review

Love the Customer Service

I ordered a Nectar mattress last summer:bed: . I had to call and talk to customer service about some issues and ultimately took advantage of the 365 night guarantee and returned the mattress... (we tried it for 10 months) and I would love to share just how amazing their customer service was! I have talked to three different people and they were all phenomenal. Easy to talk to, not pushy, sounded happy to help be and the return was exactly how it is advertised. Returned. Full Refund. Easy peasy. Even though we decided to return the style mattress we had, I will 100% look to this company again because they were so awesome at handling everything.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 12, 2023
Reviewer name: Holden
1 out of 5 stars
1 out of 5 stars review

Customer service and warranty

Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
May 26, 2021
Reviewer name: David B.
1 out of 5 stars
1 out of 5 stars review

Dishonest.

My order got all jacked up. Shipped to some address in Georgia. Took over three weeks to get my mattress. These Dishonest people never got back to me to str8en it out. I had to wait it out. Didn’t know if i would ever even get the mattress or my money back. I will never recommend Nectar to anyone.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 1, 2022
Reviewer name: Sharon D.
5 out of 5 stars
5 out of 5 stars review

Happy with Purchase

Since my husband went into Memory Care a year ago, I have been alone in my California King Sleep Number bed. It took up so much of the room in this house we moved into 8 years ago. I wanted something smaller. At almost 79, I actually took our large mattress apart and then the bed itself all by myself. I then constructed the new Nectar bed and added the mattress all by myself too. It took about a week to truly bond with the new mattress, but I am loving it now. I am very happy with both the bed and the mattress.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 7, 2022
Reviewer name: Alexandra M.
5 out of 5 stars
5 out of 5 stars review

Better than expected

I did a lot of research leading up to our mattress purchase. This was one of the cheaper options, which made me nervous, but the reviews were all positive! We had to contact customer service too and they were great. Definitely happy with our purchase!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Apr 25, 2022
Reviewer name: Becca W.
5 out of 5 stars
5 out of 5 stars review

Skeptic became a believer!!!

I had a tempurpedic that I loved however, several moves later I gave it away due to it being a Cal King. I was super skeptical to purchase the nectar due to the cheaper price and just not knowing anyone personally with one. I jumped aboard after several months of looking over reviews, waking up with my back aching and tossing and turning due to a sagging in the middle mattress!!! Nectar has won me over!!! I sleep soundly and awaken with no body aches!!! If you are are working on making a decision, go ahead and purchase this mattress NOW!!!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 23, 2022
Reviewer name: Jessica H.
5 out of 5 stars
5 out of 5 stars review

plush and comfortable!

So far, so good! We bought this for our son in a full size and I’m already convinced I’ll get another one for our guest room and our older son. We had to keep the mattress in the box for a few weeks because the new bed hadn’t arrived yet. Despite that, the mattress quickly puffed up and took its form so nicely! We gave it 24 hours and it somehow looked even better! It is so incredibly comfortable, like a mix of a cloud and bread dough, in a way that’s so relaxing! We all love it! I hope it lasts many years.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Dec 30, 2021
Reviewer name: Eula D.
1 out of 5 stars
1 out of 5 stars review

Worse mattress

This a horrible small queen side mattress that I have ever purchased. It feels like a over size full instead of a queen . Who make a oversized full mattress and call it a queen size mattress. Very uncomfortable, sore aching body have to buy another queen size mattress .worse I have ever experienced, expensive mattress bad quality. Not a complete queen size mattress it sinks in the middle feel like I am on the box spring. The worse ever. Said they refund my account 8 days ago still no money was sent to my credit card yet. What did you do with my money ???????. That’s why I gave you a one star bad business. Should be giving a refund for this mess you call a queen mattress

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470