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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,646)
  3. 3 stars9% (1,741)
  4. 2 stars5% (1,034)
  5. 1 star7% (1,449)
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Showing 3,501-3,510 of 20,366 reviews
Jun 17, 2021
Reviewer name: Mic
2 out of 5 stars
2 out of 5 stars review

Split king

Bought the split king with adjustable bases. The mattress is comfortable but there are a few issues with the split king configuration. One mattress is a full inch taller than the other, which is really problematic. Also the top corners of the mattress are not square and actually seem to be angled in from the bottom, causing a huge crevice in the middle of the bed. Finally, the mattress cover doesn’t stay in place and needs constant adjustment, which requires removal of all of the bedding. I’m just over a month in and I’m going to give it a bit more time but to be honest, were it not so comfortable, i would have already returned it for the issues above.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Apr 25, 2021
Reviewer name: Debora
5 out of 5 stars
5 out of 5 stars review

Very Satisfied Customer so Far

I have only had my Nectar King size mattress for a week, but I am very satisfied with it so far. It’s firm, yet soft. I sheets, mattress pad, and pillow bundle were a nice addition to the package. I was teetering between the Nectar and another brand. I’m pleased with my purchase.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 17, 2021
Reviewer name: Katie
1 out of 5 stars
1 out of 5 stars review

Pathetic

I have had nothing but continued issues with this company. First they provided me with a faulty bed frame (queen size) which arrived relatively quickly. However I had to wait for almost 3 months to receive the mattress after the frame and other accessories were delivered. I understood that with the pandemic the supply chain is messed up and things out of our control happen. However, once the mattress arrived and I was able to use the frame I almost immediately had the support legs buckle under my mattress. I then reached to customer support for help. They told me I could not return or get a refund for the faulty bed frame because my 50 night sleep trial had passed…. It passed before I even got the mattress so how could I have even begun the trial??? Then once I gave in and had the company send a replacement frame THEY DIDNT EVEN SEND ALL THE PARTS OF THE FRAME. Further, the company clearly knows the original frames they sold were faulty because they sent a completely different frame to replace the old one. And yes the new designed bed frame is the frame they did not include all of the parts for. So now, I am stuck with 2 bed frames I cannot use because of this company’s incompetence and inability to own up to their faults. I DO NOT RECOMMEND BUYING FROM THIS COMPANY, THEY ARE UNPROFESSIONAL AND UNHELPFUL.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 2, 2022
Reviewer name: Robert H.
5 out of 5 stars
5 out of 5 stars review

Mattress didn't support me just right, but the company did.

The mattress felt great, but after trying to love it for 9 months, I discovered as an "edge" sleeper it just wasn't quite right for me. The company did everything they could to try to make it right, including sending me a firm topper, but just no luck. So with one additional call they agreed to pick it up and donate it to charity, while I received a full refund. That is incredible, and speaks so highly of their company values.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 12, 2022
Reviewer name: Lynette C.
4 out of 5 stars
4 out of 5 stars review

Bundle

I got the queen mattress bundle, all the products seem really nice. I also purchased the mattress foundation, which had some major issues with the parts, and since the company is based in ENGLAND, made it absolutely impossible for any assistance in fixing the issue, or to get a replacement part. I would rate this as a ZERO if possible, but not fair to the mattress which as far as I can tell, (due to missi9ng parts, still haven't even gotten it out of the package yet, a month later) is just fine.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 28, 2023
Reviewer name: Raymond M.
1 out of 5 stars
1 out of 5 stars review

Not Durable

We've only had our Nectar mattress for 2 years and it is already failing. I contacted customer support and they had me send in a bunch of pictures. They said "based on the photos" the mattress looks fine. We'll, based on the pain my wife and I are both feeling - the mattress is failing. It continues to sink lower and lower with every night we sleep on it (we're both under 180 lbs). We are now both experiencing lower back pain that we never had before. Nectar does not back their warranty for "discomfort," so we are stuck looking for another mattress. I'd only buy this mattress if you are looking for a temporary mattress or a mattress for a spare bedroom.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 6, 2021
Reviewer name: Levi G.
5 out of 5 stars
5 out of 5 stars review

Awesome

Great mattress for the price, will definitely make you sleep better and ease your back pain. 10/10 recommend. If your worried that you can’t lay on it to try it out, don’t be. I was the same way, but trusted my gut and other customer reviews and went through with it. Buy it!!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 22, 2022
Reviewer name: Bridgitte B.
1 out of 5 stars
1 out of 5 stars review

Beyond uncomfortable

Nectar is hands down the most uncomfortable mattress I have ever slept on. Completely sinks in and offers no support. My partner and I are waking up with sore backs and hips. Currently sleeping on our old mattress on the floor until return window opens. 100% would not recommend.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 18, 2023
Reviewer name: Heidi
5 out of 5 stars
5 out of 5 stars review

I’m so happy!

I’ve had the best nights sleep since my bed arrived. I’ve had a hybrid before so I was nervous to go with pure memory foam. But I liked tnt no motion part of it. My hubby is a wiggle worm. It feels stiff at first but no you just become one with the bed. I freaking love it!!!

Review from Nectar Sleep
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Dec 22, 2021
Reviewer name: Danielle P.
3 out of 5 stars
3 out of 5 stars review

Sleeps hot, need a fix for 2 people

For the price it’s a good bed but it does sleep hot, like really hot, and if you have 2 people in bed you kind of sink into a valley in the middle. Probably perfectly fine for a single person and you can fix it with adding a tube of styrofoam under the mattress. It is comfortable, just a tad too sweaty.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470