Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,645)
  3. 3 stars9% (1,741)
  4. 2 stars5% (1,034)
  5. 1 star7% (1,449)
Sort by |
Showing 3,371-3,380 of 20,364 reviews
Jun 20, 2021
Reviewer name: Jared B.
1 out of 5 stars
1 out of 5 stars review

Slow shipping and no communication

I chose nectar over other box mattress brands online after my current mattress started sinking in, making it very uncomfortable to sleep on. The website promises fast shipping times, but here I am more than a month after ordering without a mattress, and still no confirmed shipping time. They will only give you a range of “estimated shipping dates” which will inevitably get pushed back once the end date has passed. I would have gone with Casper or another brand if I knew this was going to be a two month wait to get a mattress. No communication from nectar besides “your order is delayed” - thanks, I figured that out on my own.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 31, 2025
Reviewer name: Lindsey R.
5 out of 5 stars
5 out of 5 stars review

Nectar Mattress

I was interested in Nectar as I was moving into a new apartment and moving a bed was going to be very difficult. The mattress came in a box that was easy for me to lift and move into the apartment by myself. I was so impressed by how comfortable it is! I slept better immediately. I'm glad I bought it.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 28, 2021
Reviewer name: Linda H.
5 out of 5 stars
5 out of 5 stars review

Great sleep

Love the mattress. It is cool through the night when I tend to get hot. The only complaint I have is the edges don’t allow you to sit. Also it slides around on my frame. I’ll deal because this is the best Ive slept in many years ( 68 yo larger than some with fibro and some arthritis)

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 1, 2021
Reviewer name: Tyson b.
2 out of 5 stars
2 out of 5 stars review

If your wanting a new mattress in a couple weeks,this ain't for you!

Purchased a nectar online which stated a 20 day window for shipping.thats where they get ya! They advertise 3 day delivery but mine took 28 days for them to ship it to them then it takes another 3 days to ship from them to you! Very shady company, kept giving me the run around as to why and where my new mattress was.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Nov 11, 2022
Reviewer name: Colleen
1 out of 5 stars
1 out of 5 stars review

Replacement

I have purchased 4 nectar mattresses and never had any problems until now. I asked for a replacement and all I asked is to keep sending pictures. I have 2-3 twin class one 2 inches higher then the other. Very uncomfortable yet after all the money I paid I can’t get replaced

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 18, 2021
Reviewer name: Stormy O.
5 out of 5 stars
5 out of 5 stars review

Such a difference

I honestly wasn’t expecting to be so impressed. I was so uncomfortable sleeping in my old bed that I got a hammock to sleep in. Finally when we got the new mattress (which came way after our bed frame lol) I was excited but skeptical. I can’t lie, this bed does sleep a little bit warm. But. It’s so comfortable that I finally sleep through the whole night most nights. On my old mattress I would wake up 3-4 times every single night to pee. Now I only wake up once sometimes. My shoulders and neck aren’t sore every day. My snoring got better. I read a lot of reviews that hated the free pillows, but I actually love them. I really do wish we had gotten a bigger mattress, but my room is small and we’re poor (lol) I definitely recommend. Also, my brother in law, against my recommendation, spent all the money to get a tempurpedic. He came over to visit a couple of weeks ago and laid on our bed and he said it feels exactly like his. We should spent wayyyyy less money on our mattress. 10/10

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 7, 2022
Reviewer name: Tara D.
4 out of 5 stars
4 out of 5 stars review

Still deciding

This is our second nectar in our home. We purchased one for my daughter about a year ago and we decided to purchase one for ourselves because we loved it so much. I don’t feel like this new one is the same quality. Our daughters is more firm and less give, slightly heavy to change the sheets, and is a dream to sleep on. Our king size feels more flimsy and feels so light like I could flip it over when I change the sheets. While still decent to sleep on, just doesn’t feel the same. When I measure to see if it is fully inflated, it’s about 11inches for the king vs 12 inches for the full. We are waiting until we get our new bed frame before we decide.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 15, 2022
Reviewer name: Lauren G.
4 out of 5 stars
4 out of 5 stars review

Two months in and feeling supported!

This is our first memory foam mattress. While it's a lot softer than other mattresses we've owned, which has been difficult to get used to, we've noticed it's also more supportive than other mattresses we've owned and the aches and pains we were waking up with after sleeping on our old mattress have mostly resolved. Our only problem with the mattress is that it's still off-gassing more than two months after we first unpackaged it, which is unpleasant. Hopefully that resolved soon.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 18, 2021
Reviewer name: Marianne B.
2 out of 5 stars
2 out of 5 stars review

Received a defect mattress

If you receive a defect in mattress, they will offer to send another one but you have to get rid of the defect one yourself. I ended up getting a refund because I didn’t want to take a risk of receiving another defect, then I would have to get rid of 2 mattresses.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 10, 2025
Reviewer name: Elspeth D.
3 out of 5 stars
3 out of 5 stars review

Mattress and Frame: Great - Serenity Sleep Bundle: Awful

The mattress is exactly what I expected. I have had a queen nectar since 2019 and loved it so knew I wanted to get another one when I got a king. The frame is way darker than what I thought it would be, I thought it was ivory and it is more of a sand/tan color. But it does seem solid and was easy to set up. I ordered the full bundle, mattress, frame and serenity sleep bundle. I am really disappointed in the quality of the serenity sleep bundle. It doesn’t even seem like it is up to Nectar’s quality standards. The sheets are so thin and scratchy. I didn’t even have to use them to know I would hate them. The pillows never really fluffed up either, even after following the instructions. I used to love my Nectar pillow and was excited for new ones, but they are just terrible. Not at all what I expected from a Nectar order. Quality seems to have slipped significantly from what Nectar used to be which is unfortunate.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470