Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,643)
  3. 3 stars9% (1,736)
  4. 2 stars5% (1,033)
  5. 1 star7% (1,448)
Sort by |
Showing 3,211-3,220 of 20,341 reviews
Nov 16, 2021
Reviewer name: Jaclyn R.
3 out of 5 stars
3 out of 5 stars review

Permanent deep indentation from packaging

I'm writing this review 1 year after my queen mattress purchase (ordered 11-27-20). The matress is decent, a little harder than expected but I'm ok with it. The problem is that near the head of the bed, there is a giant indentation along the width of it from the initial packaging. It falls right where the bottom edge of the pillow is...bascially where you put your shoulders. I kept thinking it would "fill up/expand" after a few months but it never did. It's basically a giant sinkhole across the width of the bed. I know I'm within the 12 month window for returning or exchanging it, but I would need assistance to set up a new bed. My parents set it up for me initially but they moved across the country early this year (I use a walker to get around so physcially I just wouldn't be able to do it). It's rather frustrating bc it's such a huge purchase that is supposed to last me a very long time, but it's kinda been crappy from the start. It was packed so tightly rolled up in the box that it damaged the mattress permanently it seems. Very disappointing. For that reason, I can't recommend it. I don't think I would ever buy a mattress-in-a-box after this experience. Nectar should change their packaging so that it doesn't permanently damage the mattress.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 16, 2022
Reviewer name: TheKewlMom
2 out of 5 stars
2 out of 5 stars review

Not What I Was Hoping For

I have had this mattress for 11 months. It looks good in the master bedroom. My sleep has NOT improved in the entire time: its the same as it was being on an innerspring mattress. The sheet set and pillows that were included with the mattress didn't arrive until several days after the mattress. The pillows are uncomfortable and hold the heat. I tried to pawn them off to my kids and even they didn't want them: so now the pillows are just for show. The sheet set is not comfortable. I assume its the way they are made. I still sleep hot and with a fan on me, but I still wake up during the night from it: sometimes covered in sweat. If you sit on the edge, when putting shoes on, you can slide right off. The corners are shaped in a way where I am expecting the fitted sheet to come off at any time. I can't believe this: I feel like I wasted my money.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Dec 21, 2021
Reviewer name: Lami G.
4 out of 5 stars
4 out of 5 stars review

Not as comfortable as my first nectar. Something change?

This is my second nectar mattress. I have one in my guest bedroom so I bought a king for my primary. Nice mattress but it’s more firm than the original and not as comfortable. Not sure if it takes a while to break in but it’s been about 4 days so far

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 5, 2022
Reviewer name: Diane K.
1 out of 5 stars
1 out of 5 stars review

Not the same mattress

Up to the point of purchasing this mattress, nectar was my favorite bed company. We had purchased x3. I thought I was getting the same mattress. This was too soft and no edge support. Most recently our guests left half way through a visit complaining of the mattress. We are grateful for the 365 day trial. The return process has gone smoothly thus far.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 10, 2021
Reviewer name: Jessica B.
5 out of 5 stars
5 out of 5 stars review

Best Investment

I was in the market for a new bed, after not having upgraded in a long time. I just bought a house and decided I deserved it. After researching all the boxed mattresses--and I'm talking ALL--I went with the Nectar. I have ZERO regrets! I'm absolutely in love with the comfort of it, and I feel the price is one of the best out there. Paired with my Resident Sleep Set pillows, sheets, and pillow covers, I can't wait to go to bed at night.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 10, 2021
Reviewer name: Sheila B.
2 out of 5 stars
2 out of 5 stars review

Not for me

I was really excited to try out this mattress, and was disappointed that I had such a poor experience. Upon opening the mattress I managed to tear the cover a little. No big deal at all, but I reached out and asked if I could replace the cover as it was brand new, and I was told they couldn’t replace it. I then asked if I could just purchase a cover and received no reply. It wasn’t causing any negative effects on the mattress, so I went on to give it a try. There were also waves throughout the mattress, which I assumed were from being packaged and that I needed to let it “air up”. 30 days later it is still lumpy in some areas. After approximately 5 sleeps on this mattress I was in so much pain I couldn’t go to work. I emailed the support team begging to return the mattress and they replied that I needed to give it the 30 days. So I continued to try it. By the end of the second week I would wake up through the night on several occasions crying due to lack of sleep and extreme pain in my neck and shoulders. I have since built a small sleeping pad on top of the mattress and have been able to sleep a bit more. Overall I would say this mattress and my body do not agree.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 10, 2021
Reviewer name: Paul G.
3 out of 5 stars
3 out of 5 stars review

Doesn’t live up to the hype… in my humble opinion.

I really wanted this mattress to be great. I needed it to, because I have lower back pain. Unfortunately it is just too soft for me. I need something much firmer. It’s not bad to lay on for a little bit, but I can’t get a full nights sleep on it. Also, the edges are no where near firm enough. I sleep somewhat close to the edge, and sometimes I feel like I’m going to roll off, so I have to scoot closer in.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 6, 2021
Reviewer name: Evelyn
5 out of 5 stars
5 out of 5 stars review

Achy no more

My husband & I purchased the queen nectar in January. I wasn’t sure how I’d like a bed that came on a box, but I did my homework & we needed a bed. It took me a few months to get use to it, but now I love my bed! I get up a lot, & I never disturb my husband’s side! I no longer wake up with my lower back hurting! I will definitely purchase another bed when we are in the market for one!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 22, 2025
Reviewer name: Frank M.
5 out of 5 stars
5 out of 5 stars review

I’m convinced 😁

I saw one of the mattresses in the showroom, and like most people sat and laid on it, and thought that it was not the mattress for me. Went on vacation and stayed at a friend’s house, and in their guest bedroom was the nectar mattress. I was apprehensive, and after five days made a decision, came home, purchased our new mattress. It has been the best purchase I have made in a long time. Sleep on it one night and you’ll know.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 9, 2021
Reviewer name: Kimberly K.
3 out of 5 stars
3 out of 5 stars review

I’m not sure yet.

Upon opening the mattress it doesn’t seem to have much substance to it. It felt cheap. I don’t really know much about mattresses but the regular mattress I had caused back and shoulder pain. The memory foam mattress I purchased eased the pain but slept hot and I always felt like I was falling downhill. The Nectar does not sleep as hot. It is more comfortable than the traditional and less hot than the other memory foam plus I don’t feel like I’m falling downhill but I have started having back pain. I’m not sure if it is related or caused by something else. We’ll see.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470