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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,643)
  3. 3 stars9% (1,736)
  4. 2 stars5% (1,033)
  5. 1 star7% (1,448)
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Showing 3,011-3,020 of 20,341 reviews
Jan 23, 2022
Reviewer name: Carilyb
5 out of 5 stars
5 out of 5 stars review

They follow through

I slept on a Nectar mattress at my sisters house and really liked it. I decided to order a King size mattress while I was still at her house. I received the mattress in a timely manner and immediately placed it on my bed. It did not completely inflate the first day so I read that it could take up to 72 hours. So I waited and waited and waited. After 6 days the mattress still had not inflated completely so I did a live chat with the company. They sent me an email with a few questioned and asked me to send photos. Within 8 hours I heard back and they told me they would send a replacement mattress to me. I received the replacement a week after I reached out to them. I placed the new mattress on my bed at 2:30 today and it is already 95% inflated at 4:30. I am extremely happy with the mattress and their customer service was exceptional. Thank you

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 18, 2022
Reviewer name: John W.
4 out of 5 stars
4 out of 5 stars review

This was a very positive experience.

Click, Click, Brand new super comfortable bed arrives, The platform is cool and assembly does not prompt memories of past regrettable. All just arrives like mail. No 5hr delivery window. Bed is very comfortable. Very comfortable. The edge is a little soft and until you get your bearings, you can roll right out. So I’m holding back one star.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jan 28, 2022
Reviewer name: Kristen
2 out of 5 stars
2 out of 5 stars review

Not for anyone with disabilities

A little backstory, I am a 30 year old with multiple disabilities including severe arthritis. I purchased the mattress and foundation in early March 2020 for when I moved into my new apartment, after assembling it (which was very easy even for me) and owning it for 9 months I can say without a doubt that if you have arthritis, are slightly overweight, have any disabilities, or cannot lift a mattress off of a box spring/foundation by yourself then this foundation is NOT the set for you. I have thrown my back out a total of 3 times since owning the foundation part, mainly because the mattress is held up by about 10 2x4 that are sewn together with cloth that barely touch the designated edges on both ends of the foundation. This foundation has fallen so many times even while I was asleep which leads me to write this review so if anyone who maybe lives alone and can't lift a giant mattress at 1am to fix the foundation that collapsed while you were sleeping than please purchase a box spring or an alternative foundation. I cannot rave about how nice the mattress is though, my partner moves and I can barely feel it, it is so comfortable, soft and circulates the air well (I'm a hot sleeper).

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 30, 2021
Reviewer name: Kathleen N.
5 out of 5 stars
5 out of 5 stars review

So glad I took the plunge!

I had been looking for awhile at new mattresses. It is overwhelming how confusing it can be. Every merchant claims to have the best. I read tons of results from many merchants and kept coming back to Nectar. I am so glad I did as I am soothe best I have in awhile. Yes, it was expensive, but worth it!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Dec 18, 2021
Reviewer name: Marisol R.
5 out of 5 stars
5 out of 5 stars review

Cloud

This bed mattress is amazing! I had an old mattress that still has spring in it. I felt doubtful on getting the mattress because it is all foam. Best conversion ever. I sleep on my stomach and sides and I wake up with no pain and so relaxed compared to my old mattress. My puppy loves it also

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 27, 2022
Reviewer name: Erin W.
5 out of 5 stars
5 out of 5 stars review

Great mattress!

Love my new nectar mattress! It’s the most comfortable one I’ve ever had. It’s just the right amount of firmness. I researched many mattresses and this one had great reviews for side sleepers. I’m so happy chose this one. I have been sleeping so much better since receiving it.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 25, 2021
Reviewer name: Tyler O.
3 out of 5 stars
3 out of 5 stars review

Not Holding Up

Bed was extremely comfortable for about 2 weeks. However, the bed has began to sag in the middle only 4 weeks in. It seems the foam is just weaker there. Also, we got the King size bed frame, the slats do not fit as they should, the spacing is thrown off by this. It is an OK bed. Will need replaced within the year I am sure.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 3, 2021
Reviewer name: Teresa T.
5 out of 5 stars
5 out of 5 stars review

Sublime Sleep

It's amazing what a great mattress can do for your sleep and well being. My husband and I used to wake up every morning with a backache and other assorted aches and pains. My husband would toss and turn all night trying to get comfortable jerking the covers off of me constantly. Finally he talked me into buying the Nectar Mattress. He had looked at a bunch of them and decided Nectar seemed to be the best buy since it has a lifetime guarantee. He was right. First time in his life. Now we wake up feeling refreshed, whereas before we felt like a truck had ran over us. Hubby doesn't toss and turn like he used to and I keep the covers on me all night. Winner, winner, chicken dinner! I would recommend the Nectar Mattress to anyone wanting to get a good night's sleep.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 14, 2021
Reviewer name: Katherine M.
5 out of 5 stars
5 out of 5 stars review

From Airbnb trip to Home Mattress

I recently visited my daughter at Univ of Michigan in Ann Arbor and the Airbnb that we stayed at had the most comfortable mattress. I pestered the owner so much to find out what brand it was and I'm so glad I did! We bought the nectar for our new house and we're so grateful for our stay at that Airbnb!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 2, 2021
Reviewer name: Heike L.
1 out of 5 stars
1 out of 5 stars review

Bad mattress bad service

We bought a mattress in January and by July is was uncomfortable, it was not holding its firmness/shape. By September the mattress was just useless to us, due to surgery and the mattress having lost all its support. We reached out to the company via email twice and were ignored after declining accepting 2“ mattress pad and declined purchasing a replacement mattress from their sister company Dream Cloud. When I finally reached a live person on the phone and figured everything is being put in motion for my full refund and being promised a free and no-hassle return, boom four days later I receive an email that a no hassle return and free pick up is not available in my area ( Columbus, Ohio!!!). Instead they give me three options of what I can do on my end to donate & proof, dispose & proof etc the mattress, and all the forms, pictures, signatures, verifications and documentations I have to provide. Neither is hassle free, nor completely free ( forms need to be printed out, verified and scanned and emailed). Like I said, I just had major surgery and I am in no position to move a king size mattress. This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470