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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Aug 13, 2022
Martin M.
5 out of 5 stars review

Excellent Quality / Good Customer Service

I have never bought a mattress online before without trying it out first. I definitely had reservations and was skeptical. It took a couple weeks to ship and once it got here I was not happy with the mattress at all. It was very soft and marshmallowy and not supportive at all whatsoever. It also didn’t fit on the base very well. I contacted customer service and they were very responsive and realize that the mattress was defective. Ariana was very prompt and shipped my mattress out for me as quickly as she could. It finally arrived today and I was relieved when I unpacked it. It expanded quickly and within 15 minutes I was laying on the bed and it felt amazing! It is firm and supportive but not too firm, it’s actually just right! I am beyond happy now and would highly recommend this mattress to anyone looking for a new memory foam style mattress.

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Sep 1, 2021
Scott M.
3 out of 5 stars review

Could be better

The mattress is pretty hard, the pillows that came with it are not great. The mattress has softened from the first night of sleep but is still a bit too hard for my liking. Since switching to this I’ve had neck pain that I didn’t previously. According to my Fitbit my sleep score is averaging about 6 points higher than it was previously, so it’s not all bad. Certainly, a good value for the price but I think it definitely needs a topper. I’m still trying it as is though for at least 90 days. Want to give it a fair shot.

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Sep 30, 2022
Katherine L.
1 out of 5 stars review

COPPER BED IS TOO SOFT

Be sure to read the return policy. We knew as soon as the bed was out of the box it was going to be too soft. I contacted support to return, they told me to wait a full 72 hours for the mattress to "firm" up. Contacted support again to return, I am told i have to actually wait a full 30 days to process return. If you want a very nice looking, and VERY soft bed, this is for you. If you have any back/neck issues - this probably isn't going to be a good fit. If you are heavier person, this is also probably not the bed for you.

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Jun 10, 2021
Paul G.
3 out of 5 stars review

Doesn’t live up to the hype… in my humble opinion.

I really wanted this mattress to be great. I needed it to, because I have lower back pain. Unfortunately it is just too soft for me. I need something much firmer. It’s not bad to lay on for a little bit, but I can’t get a full nights sleep on it. Also, the edges are no where near firm enough. I sleep somewhat close to the edge, and sometimes I feel like I’m going to roll off, so I have to scoot closer in.

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Jul 11, 2021
MARILYN T.
5 out of 5 stars review

Worth the wait

When I ordered my mattress I didn't believe that it would take as long as they said it would to arrive....even though it was stated on the website. Every where else you can get a mattress in less than a week. well. it was no lie. It was a month before I got my Nectar mattress but I must say it was worth it. I sleep great on it plus the mattress pad and sheets are fabulous! I've never had sheets that are as soft and (believe it or not) cooling as the ones from Nectar. I don't use the pillows because I'm not fond of memory foam pillows but they seem to be made of high quality materials. All in all a good purchase.

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May 26, 2021
Stephanie
2 out of 5 stars review

Nectar Bed Frame Inferior Product

We purchased the king size mattress and bed frame 6 months ago. So far, we are okay with the mattress, but the side rail (support and slats) has already broken. It is now obvious that the bed frame was made from inferior products and the design isn't structurally sound. Upon contacting customer service we were told a return was not an option. Our only option was to submit photos for replacement parts. When asked what would happen if and when it broke again they said we'd just follow the same process. So now we're stuck with a bed frame that we'll likely have to order replacement parts for every 6 months. Not a happy customer.

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May 30, 2021
Sarah T.
4 out of 5 stars review

Takes getting use to

This is actually the best bed I’ve ever slept on. I’m thin...and even though the bed is firm it also feels soft. My only need is a body pillow. As of now, I have one of my pillows under my legs so I won’t feel so flat. This is a great bed. I got two of my friends to buy one. They can’t wait for it to show up.

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Jul 17, 2021
Tristan A.
5 out of 5 stars review

I was impressed

I dont like doing reviews so it will be short. The bed provides excellent sleep and comfort regardless of the price. When I take into account that I have twice before paid more than twice the cost of this mattress and the fact that I am happier with this purchase than the former two is AMAZING!

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Jan 24, 2022
Jon B.
3 out of 5 stars review

A little soft

I've been giving myself some time to adjust to this bed, given that it's a big change from what I had been sleeping on (a small camp air mat pad). Granted, I'm questioning whether or not this has enough support for me. I'm not heavy, I'm 200lbs, 6'1 so I would have thought my weight would be dispersed pretty evenly.. there's no issue with support as I currently have the mattress on a solid platform. I sleep pretty consistently on my back, will continue to give some more trial.

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Mar 15, 2022
Kimberlee
2 out of 5 stars review

Not quite what we had hoped it would be...

We have had the Nectar Mattress for around 18 months in King size. We financed our purchase with Affirm - which was really great for us. As we are coming up on our last payment, we wanted to give a review of the products we purchased. So as for the Mattress - It has been just okay. I was hoping it would have been a little more comfortable. I tried to love it, I wanted to love it. But I still have back pain at times - sometimes my lower back hurts so bad when I wake up that it is hard to move at first. I have to make myself sleep on my back to get decent sleep, but I tend to sleep on my side and stomach more often. If you are naturally a back sleeper, this might work better for you. We had a Queen size bed and upgraded to a Nectar King Mattress. The increase in size was nice - having more room is always great. But it just wasn't what we had hoped it would be. The Pros would be the financing options, having the bed delivered to your door, and the bed does seem to be holding up fine. But the Cons are that the comfort just hasn't been what we had hoped. Waking up with back pain is awful. I do not think I would recommend a Nectar Mattress.

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