We purchased the Nectar Premiere mattress in July. It arrived promptly with all of the items. We received a good deal with Fourth of July sales. We did not particularly love the mattress after several months. It was not supportive enough as we prefer a little bit firmer mattress. Additionally it was not cool but rather held the heat in. Our good experience came from the easy return. We contacted Nectar and initially they attempted to solve the problem. However there were limited options in our small area for pickup. We were easily able to work with a community partner and have the mattress picked up and receive our refund promptly. The customer service was always pleasant and aimed to help.

Up to this point I have had great experiences with memory foam mattresses, so I was very disappointed to find that the Nectar mattress was much too firm for me, so much so that it caused me pain. I even purchased a separate mattress pad to try to get some cushion with it, but it did not help. My husband did enjoy it, but he can sleep on pretty much anything. It wasn't all bad though. We bought a queen and it was not terribly heavy, which I appreciate when putting on sheets, and I also was able to move it around easily with my husband's help. I do think it did a good job of not trapping heat and so it slept cool which is very important to us. Part of the cooling effect was due to the design of the cover material, which I thought was well-made and could be removed for washing. A lot of other mattress claim to be cooling but I do think this one actually did a good job. After looking into other mattresses and talking to some experienced salespeople, it sounds like memory foam sometimes need a break-in period of 60 to 120 days. I'm way too sensitive and wasn't able to endure the back pain that I was getting from this mattress to see if that was true or not. Sadly, because of that I couldn't get rid of it fast enough. Also, the customer service was very helpful in getting my return completed quickly, and I appreciated their help and following through on the satisfaction guarantee.

My wife and I got one after searching for a new mattress since my old one was over 10 years old. We got a queen and both love it. Keeps us cool but not too cold and it is very comfortable. I would definitely recommend for anyone looking to try one out. The cooling pillows are also great too since we got those too.

HOPEFULLY IF AND WHEN YOU NEED TO RETURN A MATTRESS OR ASK FOR A REFUND YOU DON'T GET THE RUN-AROUND LIKE I DID. I HAVE NO IDEA OF THE QUALITY OF THE MATTRESS AS I NEEDED TO RETURN THE TWIN MATTRESS AS THE WEIGHT WAS 90 POUNDS. MIND YOU THAT THE BED IS A MURPHY BED AND LIFTING THAT MATTRESS BACK INTO THE WALL IS NO JOB FOR A SENIOR CITIZEN WHO BARELY WEIGHS AS MUCH AS THE MATTRESS. WOULD NEVER DO BUSINESS WITH A COMPANY LIKE NECTAR / DREAM CLOUD!

I ordered my Queen sized mattress on April 4th 2021, with the free sleep bundle after high recommendations from friends. I received my sheets pillows and mattress cover in good time. But what good is all of that with out the MATTRESS! I have seen so many good reviews about the mattress helping with lower back pain, and other sleep issues. I suffer from SEVER lower back pain and was hoping the new mattress would come quickly and give me some relief. But I cant even get an update on why my order is still processing. Is there anyone out there that can help?!

We ordered the copper premium. After a couple of days, I was fine, my husband was miserable after the first night. Every time he sat on the side of the bed, he slid right off the bed. Customer service suggested we: Try their sister company, tell hubby to sit further back on bed and lastly try a topper. Looked at sister company, I didn’t see a better option, my husband is 6ft tall, he sat as far back as he could, still slid off bed, try a topper? No, just come get this mattress. You must have mattress for 30 nights, okay, waited, still have to run thru a barrage of questions before returning. Didn’t work for us , maybe it’ll work for you. After 30 days, my back started hurting.

Had an old spring mattress and decided to switch to a foam mattress and since I was moving, I wanted to try one of the online mattress shops. Simply put, Nectar had the best price and the best overall value for my price point and I was able to get Queen mattress + sleep bundle. I sleep great on it. I am a side sleeper

I’ve spent too much of my life being robbed by terrible mattresses! This mattress has been a game changer. My sleep has improved significantly and I feel less pain in my lower back. The cooling sheets and protective mattress cover are unlike anything I’ve used before. The firmness is perfect and honestly my cat is equally obsessed. I look forward to sleep because I know I’ll feel incredible the next day.

My husband and I have always purchased firm mattresses. It seemed odd that a preference was not even an option. However, all the reviews were good. This company and its mattresses were rated at the top. I particularly like the guarantee. The mattress feels "squishy" when you sit on it, and I thought "Oh, No! We made a big mistake." But after sleeping on it for a few weeks now, my husband and I are very happy with it. It almost molds around you and supports you at the same time. I'm getting some of the best rest ever.

Not enjoying this mattress. I’m only 120 to 25 pounds. I sleep on the left side sometimes I wanna move over to the other side and I feel like I’m climbing a hill. My side is sinking.. I’ve never had a foam mattress before. But I do not like all the Dimples in the mattress. I thought it would be ferm.