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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.3K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,029)
  5. 1 star7% (1,448)
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Showing 2,451-2,460 of 20,317 reviews
Jun 22, 2021
Reviewer name: Kathryn H.
5 out of 5 stars
5 out of 5 stars review

So comfortable

Bought the mattress without even sitting on it so I was nervous but I’ve had it a few weeks now and I love it! The pillows are great too. It’s a perfect firmness. Not too hard that I get pain while sleeping and not too soft that I feel molded into the bed. Definitely recommend!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 10, 2022
Reviewer name: Lisa E.
3 out of 5 stars
3 out of 5 stars review

So comfortable but those corners

We got the regular nectar in a king. 2 of the corners never gained their shape, they were squished and stuck up a bit. But the mattress was super comfortable. Nectar sent us a new and we gave that one away. Unrolled the new one 2 days ago and the corners are substantially worse. The whole foot of the bed curves up. Kind of at a loss now, I don’t want a third defective mattress but it’s very comfortable. The first one we could have lived with but this one is kind of ridiculous. It seems to be a common issue but also hundreds of people are not having this problem? Certain batches of them are an issue maybe?

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 17, 2021
Reviewer name: Robert S.
5 out of 5 stars
5 out of 5 stars review

Best Mattress I have ever had

I really like the my Nectar mattress. I also got the adjustable bed frame and that is a game changer for my sleep. I am able to raise my head and feet in the ideal comfort position. I would recommend the combination of of the mattress and adjustable frame

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Feb 12, 2023
Reviewer name: Holden
1 out of 5 stars
1 out of 5 stars review

Customer service and warranty

Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.

Review from Nectar Sleep
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Oct 13, 2021
Reviewer name: Joshua W.
4 out of 5 stars
4 out of 5 stars review

So far so good!

We’ve had our mattress for about 45 days or so. It is very comfortable and seems to be a great balance of soft / firm. I have not had any hip or lower back pain since we have switched. The pillows that came in the sleep bundle are good as well but the sheets aren’t anything special.

Review from Nectar Sleep
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Sep 24, 2022
Reviewer name: Keff
2 out of 5 stars
2 out of 5 stars review

Jeff

Picked up the mattress from a local retailer because the price was right and I could have it immediately. Being a bigger guy I tend to lean toward a former mattress but thought I'd take a chance. One year in and all the pressure points are broke down along with the edge. For the first 8 months It was very comfortable, unfortunately there are mattresses at or below this price that hold up far better with equal comfort. Not sure if I qualify for the warranty as I didn't buy online. Either way I think it's back to a hybrid.

Review from Nectar Sleep
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Aug 11, 2022
Reviewer name: Amanda V.
4 out of 5 stars
4 out of 5 stars review

Second purchase within 2 years

We like our nectar mattresses. I attempted to return my first one after sweating too much on it and the mattress isn't nicest to my back, but we got a topper and it's better. I still sweat, but that's probably just me. This 2nd purchase is for my daughter. She likes her bed. It's better than the cheap spring mattress that she used to have so no complaints from her. We bought these because they were affordable and had good reviews. Customer service is also good.

Review from Nectar Sleep
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Jan 14, 2022
Reviewer name: Natalee P.
5 out of 5 stars
5 out of 5 stars review

Sleeping like a baby

My husband & I haven't had a new mattress since we were children!! This mattress has completely changed the way we sleep. We no longer struggle to fall asleep or stay asleep. Also, my back was in so much pain I had to start seeing a chiropractor. Since owning a nectar I barely need readjusted. We are nectar people for life!

Review from Nectar Sleep
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Apr 25, 2022
Reviewer name: Becca W.
5 out of 5 stars
5 out of 5 stars review

Skeptic became a believer!!!

I had a tempurpedic that I loved however, several moves later I gave it away due to it being a Cal King. I was super skeptical to purchase the nectar due to the cheaper price and just not knowing anyone personally with one. I jumped aboard after several months of looking over reviews, waking up with my back aching and tossing and turning due to a sagging in the middle mattress!!! Nectar has won me over!!! I sleep soundly and awaken with no body aches!!! If you are are working on making a decision, go ahead and purchase this mattress NOW!!!

Review from Nectar Sleep
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Sep 2, 2022
Reviewer name: Sarah H.
1 out of 5 stars
1 out of 5 stars review

Sinks in where you sleep

We purchased the bed in March of 2020 and loved it at first. However, by December of 2020, we discovered that it had become concave where we each sleep. There is a mountain in the middle of the mattress and 2 valleys on either side. We are smaller than average people. I should have returned it, but my daughter had just been born and I had my hands full with a newborn and a toddler. We need to buy a new mattress, we just haven't had the time. This shouldn't happen to a mattress in 9 months. I do NOT recommend.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470