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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Aug 11, 2022
Amanda V.
4 out of 5 stars review

Second purchase within 2 years

We like our nectar mattresses. I attempted to return my first one after sweating too much on it and the mattress isn't nicest to my back, but we got a topper and it's better. I still sweat, but that's probably just me. This 2nd purchase is for my daughter. She likes her bed. It's better than the cheap spring mattress that she used to have so no complaints from her. We bought these because they were affordable and had good reviews. Customer service is also good.

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Jan 5, 2022
Samantha
4 out of 5 stars review

Great mattress. Not great sheets

While our mattress is wonderful, the sheets could be better. After less than 2 months of use, our fitted sheet has a 5inch hole in it. Nectar won’t replace as they “don’t warranty promotional items” which is crazy to me. At least the mattress is better quality then the sheets they sell

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Jul 22, 2021
Victoria L.
2 out of 5 stars review

Uncomfortable

We bought this mattress July of 2020. We had to get a new one as of October 2020 due to the mattress dipping one side. Now a year of sleeping on this mattress I will say it is not that comfortable at all. I wake up in so much pain everyday. So now with this I will never buy a mattress online in a box again. I am a side sleeper it says it’s great for side sleepers but that is not true. Customer service was great when we had to get a new mattress due to the dipping. So customer is great but this mattress is horrible.

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May 9, 2022
MICHAEL F.
1 out of 5 stars review

OUR NECTAR MATTRESS

OUR HIGH EXPECTATIONS FOR A MORE RESTFULL PAINFREE SLEEP HAVE BEEN SHATTERED. WITH EACH PASSING NIGHT WE ARE MORE DISAPPOINTED IN OUR PURCHASE. IF WE HAD A CHOICE, WE WOULD REPLACE THIS MATTRESS WITH A KING SIZED UNIT. THIS QUEEN SIZED MATTRESS HAS A DEAD SPACE OF ALMOST A FOOT AROUND THE EDGES THAT SINKS AND IS UNUSEABLE. QUITE HONESTLY, WE DONT LIKE IT.

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Dec 27, 2021
Kelli M.
3 out of 5 stars review

Have a great queen purple mattress, but our king is horrid.

We love our queen mattress from purple, but the king mattress and pillows are duds. The mattress is not firm enough. When my husband sat on the mattress it compressed and I rolled towards him. The pillows are very under inflated and we don’t use them. I tried to complain but got a confusing answer about pictures of tags and only jpegs. We gave up.

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May 23, 2022
Bob M.
5 out of 5 stars review

Best Mattress We have ever had

At first I thought it was going to be too soft. But the first night I knew it was wonderful. Every night it gets more comfortable and we can’t fill each other move or get out of bed which is very nice. I wished I had gotten the pillows at the time they had the special because if the bed is good the pillows have to be great.

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Nov 11, 2021
Ryan
3 out of 5 stars review

Rotate it often.

I have had the Nectar for over 5 years. It has significantly worn down and depressed in areas. It comes in a box compressed, it’s not going to last as long as others that have not had compromised structure (shipped flat and not bent) If you want a mattress on the cheaper side that is memory foam, it’s good but won’t last as long. Perfect for a guest room bed or for kids. I would not consider buying a box memory foam mattress again. You’ll want to replace it faster than you think.

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May 15, 2025
Julie E.
5 out of 5 stars review

Comfortable and affordable!

Bought this for my daughter and we are so happy! So much better than o es we have tried from the local furniture stores. Great price, now she is getting. Great sleep every night! Super helpful for back problems, fibromyalgia and any other sleep impeding issues. We love it!!

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Oct 2, 2021
Heike L.
1 out of 5 stars review

Bad mattress bad service

We bought a mattress in January and by July is was uncomfortable, it was not holding its firmness/shape. By September the mattress was just useless to us, due to surgery and the mattress having lost all its support. We reached out to the company via email twice and were ignored after declining accepting 2“ mattress pad and declined purchasing a replacement mattress from their sister company Dream Cloud. When I finally reached a live person on the phone and figured everything is being put in motion for my full refund and being promised a free and no-hassle return, boom four days later I receive an email that a no hassle return and free pick up is not available in my area ( Columbus, Ohio!!!). Instead they give me three options of what I can do on my end to donate & proof, dispose & proof etc the mattress, and all the forms, pictures, signatures, verifications and documentations I have to provide. Neither is hassle free, nor completely free ( forms need to be printed out, verified and scanned and emailed). Like I said, I just had major surgery and I am in no position to move a king size mattress. This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.

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May 28, 2021
Tarique M.
5 out of 5 stars review

Resting is easy

We definitely needed the change in our mattress. I love not being able to feel my husband get up at night and I love the soft but firmness of the bed. My husband has slept the best since we have made this purchase. No more back aches in the morning for him. Glad he researched Nectar. Great purchase

Review from Nectar Sleep
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