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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.3K ratings20.2K reviews
  1. 5 stars66% (13.4K)
  2. 4 stars13% (2,642)
  3. 3 stars9% (1,733)
  4. 2 stars5% (1,028)
  5. 1 star7% (1,447)
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Showing 1,721-1,730 of 20,296 reviews
Sep 5, 2021
Reviewer name: Tena B.
1 out of 5 stars
1 out of 5 stars review

Hard Mattress

I purchased the Queen mattress two months ago. The mattress is still so hard. I have walked on it (was told to do this to help soften it), and that didn’t help. I chatted with customer service and they sent me a topper. The topper is as hard as the mattress. I will be retuning the mattress and getting my money back.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jun 23, 2021
Reviewer name: Jared S.
5 out of 5 stars
5 out of 5 stars review

I Don't Hurt Anymore

I've forgotten, somehow, That I ached so, before. And it's wonderful now, I don't hurt anymore. As a side sleeper and occasional tiger-knee sleeper, I no longer wake up with lower back pain. I do still sleep with support pillows though. If you're looking for a good mattress at a great price, look no further.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Jul 29, 2021
Reviewer name: Jessica
3 out of 5 stars
3 out of 5 stars review

Day 1

I have been super excited for my new mattress, did lots of searching and trying beds....finally decided on nectar.....night one I don't think I'm going to like it....it is softer then the one I tried at the store, I don't like it but am willing to give it some time......

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 17, 2021
Reviewer name: Glenn
1 out of 5 stars
1 out of 5 stars review

Bed frame came damaged: CS was not good

I can’t speak for the many apparent happy customers, but my experience was not a good one. I only ordered a frame for a long size mattress from them in July. The bed frame came in a large box. Once I opened the box I discovered that there was a tear in the fabric covered rail. A simple fix i thought to remedy. I took a picture of the rail so they could see the damage happened at the packing facility or en route to Montclair, NJ. Well it is going on a month and after providing an order number, multiple pictures of the rail both before and after assembly. They say they cannot do anything unless I give them a number on the tag. I can’t seem to find the tag and the latex mattress I bought is super heavy so very heard to move:m. I explained my situation, mind you they have my personal info and all of the details of the order and shipment. After writing me back that the damage is minor and they needed the tag number, I decided to write a review. The chief marketing officer at my company told me to always make sure they know you are u happy so they have a chance yo fix the problem. Well I think 5 emails is enough. Sorry, I had a terrible experience to fix a seemingly simple problem. I think this speaks volumes about a business. Unfortunately, my first Instagram review is not a good one. Regards, GP

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Dec 9, 2021
Reviewer name: Greg
4 out of 5 stars
4 out of 5 stars review

Off-gassing!

Received our Queen mattress yesterday. Left it on the bedframe for 8 hrs and tried sleeping on it first night. Bad decision. The off-gassing was terrible! Could not sleep. Had to remove the mattress, bring it into a spare bedroom, open the windows (it's 30 degrees outside), and close the door. 4hrs later, although the windows were wide open, the smell is still very bad. I'm hoping that letting it air out another day or more will eliminate the odor. The little booklet that came with the mattress claims there should be little or no off-gassing, but if any it should not be a problem. Wow! Not true. Can't review the "comfort" of the mattress yet, but that will be done as soon as we're able to tolerate the smell.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Aug 11, 2022
Reviewer name: Lynda B.
5 out of 5 stars
5 out of 5 stars review

Great combination

I purchased this mattress and bundle for my grandson, and have to admit that it’s the most comfortable mattress I’ve ever experienced. (And my grandson loves it too). Having received the bundle was such a convenience, having everything he needed right on hand. The sheets are soft and inviting, and the pillow was amazing! Wish I had one for myself!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Apr 3, 2023
Reviewer name: Diane D.
5 out of 5 stars
5 out of 5 stars review

Singing the Happy Bed Song

My bed makes me happy. My old mattress was killing me. I could not get to sleep at night and the pain in my shoulder and back woke me several times a night after I finally got to bed. I was ambivalent about trying his sort of mattress but I read so many great reviews and there was a really great return offer so I decided to give it a try. It has been amazing. I am happy to get into bed and they have to pull me out each morning...just kidding. So glad I gave it a try.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 15, 2021
Reviewer name: Jabs
1 out of 5 stars
1 out of 5 stars review

My worst mistake

I slept of this mattress for a year and 10 days.Been having aches and pains all over my body.Has doctor and chiropractor visits to no avail.Pain still persisted until a friend suggested I switch to a different mattress.Thanks to him a now feel the difference.This mattress is not for everyone and most definitely not for me!!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Sep 12, 2022
Reviewer name: June J.
5 out of 5 stars
5 out of 5 stars review

Absolutely Perfect Experience from Start to Snooze

After much research we decided to look into Nectar further. From the very beginning, customer service was extremely courteous and helpful. We decided on The Nectar Mattress Queen and Serenity Sleep Bundle. The packages arrived very quickly and transporting the packaged mattress up a very steep and narrow 3rd floor walk-up was not difficult. The set-up was super fast and easy. My daughter (who used to complain about her back after sleeping) has happily informed me that now she is sleeping very restfully. I would recommend Nectar to everyone.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470
Oct 22, 2021
Reviewer name: Melissa T.
5 out of 5 stars
5 out of 5 stars review

2nd Nectar Mattress

I bought my 1st Nectar mattress 4 years ago after back surgery. Laying on my mattress is the one place I can get relief from my chronic back pain! I recently moved from Florida to New Mexico. So, I sold my old Nectar mattress to my sister. And, ordered a new one to be delivered to my new home in NM. I’ve already referred 2 family members and they plan on buying.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219224916470