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Sam's Club
Sam's Club
Member ratings & reviews for
MOSAIC FAMILY POOL INCLUB# 980147804
4.1 out of 5 stars
stars129 ratings105 reviews
  1. 5 stars67% (86)
  2. 4 stars7% (9)
  3. 3 stars8% (10)
  4. 2 stars5% (6)
  5. 1 star14% (18)
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Showing 11-20 of 105 reviews
Jun 4, 2019
Sad grandma
2 out of 5 stars review

Verified Purchase

Kinda disappointed

Kinda disappointed, set it up and filled it on Friday evening after work for the grandkids to enjoy Saturday morning. Got up Saturday to find the one side was down and over half the water had drained out during the night. Was hoping to get a least a few swim days with the grandkids before it started having problems.

Helpful?7IK1DRAK5VAF19207201674
reply from Supplier Response

Dear Valued Consumer, thank you for telling us about your experience. We regret the disappointment. Please feel free to contact us, at 888-919-0070 or warranty@polygroup.com, for assistance with your Polygroup products. We want to help! Best regards, Polygroup Manufacturer

Jul 15, 2019
StephA1
4 out of 5 stars review

Verified Purchase

Great pool for the price!

We purchased this for the VBS fun day and it was perfect for the 4 and under group of kids that were too small for the water slide. The seats made it much more convenient for moms with tiny ones. They were able to sit comfortably while they supervised the children in the pool. It does already have a slow leak in the bottom ring but that can be patched so for $30 I think it's worth it!

Helpful?7IK1DRAK5VAF19207201674
Jun 25, 2019
Oma of 2
1 out of 5 stars review

Verified Purchase

Deflated on first use

Purchased for granddaughter. First time it was used the topping deflated; 2nd time (the next day) both rings deflated. We had to inflate & fill each time. Very disappointing for all of us. It's a large pool,so inflating &filling takes some time. Not worth the money!

Helpful?7IK1DRAK5VAF19207201674
reply from Polygroup

Dear Valued Consumer, thank you for telling us about your experience. We regret the disappointment and inconvenience. Feel free to contact us in the future, at 888-919-0070 or warranty@polygroup.com, if you have any questions about Polygroup products. Best regards, Polygroup Manufacturer

Jun 12, 2019
Sue
5 out of 5 stars review

Verified Purchase

Beautiful Pool

Beautiful pool. Only wish someone would invent filters and cleaners for small pools like this. After three days it starts to get slimy as with all pools this small though this one is bigger than average. I really love it, just wish I didn't have to empty it out and clean it down every few days. Someone would get rich inventing a small filter and cleaners just enough for small inflatable pools! It is so pretty though, I just like having it in my yard to look at!

Helpful?7IK1DRAK5VAF19207201674
May 11, 2019
Lfularz1
5 out of 5 stars review

Verified Purchase

Bought it for a mother's day present for a friend

She was super excited when she received it. She lives in Nevada so it gets pretty hot there!

Helpful?7IK1DRAK5VAF19207201674
Jun 28, 2019
Greeneyed85
1 out of 5 stars review

Verified Purchase

Defective!

Brought it home, set it up and couldn't figure out why the water level kept dropping. Drained it and found a huge defect along the seam. Won't replace.

Helpful?7IK1DRAK5VAF19207201674
reply from Supplier Response

Dear Valued Consumer, thank you for telling us about your situation. We regret the disappointment and inconvenience. Please consider contacting us, at 888-919-0070 or warranty@polygroup.com, for assistance with your pool. We want to help! Best regards, Polygroup Manufacturer

May 25, 2019
WhiteDove2c
5 out of 5 stars review

Verified Purchase

Great Pool

I bought this pool for my Grandkids in Florida. They love it. Set it up on back porch and kids are swimming when they want. Very Happy with this purchase.

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Jun 23, 2019
Paula
3 out of 5 stars review

Verified Purchase

Top ring would stay aired up.

On the first day the top ring wouldn't stay aired up. I got this for my grandson to Splash around in when we didn't want to get in the big pool. Sadly I had to return it.

Helpful?7IK1DRAK5VAF19207201674
reply from Supplier Response

Dear Paula, thank you for telling us about your experience. We regret the disappointment and inconvenience. Feel free to contact us in the future, at 888-919-0070 or warranty@polygroup.com, if you have any questions about Polygroup products. Best regards, Polygroup Manufacturer

Jun 16, 2019
RLH
2 out of 5 stars review

Verified Purchase

Disappointed

We loved the idea of this pool with the two seats and nice amount of space, but sadly it came with two holes, one in each ring lined up one above the other. It deflates within several hours. We will be returning it.

Helpful?7IK1DRAK5VAF19207201674
reply from Supplier Response

Dear Valued Consumer, thank you for telling us about your experience. We regret the disappointment and inconvenience. Please feel free to contact us in the future, at 888-919-0070 or warranty@polygroup.com, if you have any questions about Polygroup products. We want to help! Best wishes, Polygroup Manufacturer

May 30, 2019
Gigi162
5 out of 5 stars review

Verified Purchase

Great size pool

I bought this for my grandchildren to play in on hot summer days and they absolutely love it! It's big enough for the two of them to jump and swim around in and the seats are great for relaxing! Great value for the price!!!

Helpful?7IK1DRAK5VAF19207201674