Thank you for reaching out! We regret you hear that you were unsatisfied with using our Lysol Advanced Toilet Bowl Cleaner. Our product kills 99.9 percent of viruses and bacteria and removes even the toughest stains to leave your entire toilet bowl sparkling clean, deodorized, and disinfected. As the manufacturer. we'd love to connect to gather more information and provide you with better assistance. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0001559456, and we would be more than happy to assist. Sincerely, Your Lysol Team