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Customer reviews for Serta Classic Harbor Creek Firm Mattress for
Serta Classic Harbor Creek Firm Mattress
4.7 out of 5 stars
stars
255 ratings239 reviews
  1. 5 stars75% (192)
  2. 4 stars19% (48)
  3. 3 stars5% (12)
  4. 2 stars0% (0)
  5. 1 star1% (3)

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Showing 1-10 of 239 reviews
Jun 18, 2026
Reviewer name: bodunk2k
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress super price

So at 50+ I appreciate a good mattress and a appropriate amount on help getting it. Sams gave me lots of help loading the cart in store and loading it into my pickup. Once home I got some help unloading. I went firm no regrets at all.

Helpful?49ZKJUUHMW9D19112020813
Jun 9, 2026
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good stuff

Firm and good quality mattress

Helpful?49ZKJUUHMW9D19112020813
Mar 10, 2026
Reviewer name: Deb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

Very comfortable mattress. Not soft with just the right amount of firmness. And for the price for a well known brand you can’t beat it.

Helpful?49ZKJUUHMW9D19112020813
Jul 25, 2026
Reviewer name: Yelena
5 out of 5 stars
5 out of 5 stars review

Very decent quality for the price

Just bought this mattress for my mom 3 weeks ago. Surprisingly, it took her no time to get used to it - she felt comfortable sleeping on it right away. Delivery was carried out by Serta - it was perfect: timely, friendly, hauled away the old mattress and brought the new one to her bedroom on the 2nd floor. So far she is very satisfied with this purchase.

Helpful?49ZKJUUHMW9D19112020813
Sep 2, 2026
Reviewer name: Charles R
5 out of 5 stars
5 out of 5 stars review

First sleep best in a while

Went from a sagging, back killing, all memory foam mattress that was junk in 4 years to a firm with coils. So far so good. First night my back was already getting better. Time will tell.

Review from Serta
Helpful?49ZKJUUHMW9D19112020813
Jun 30, 2026
Reviewer name: Santiago S
5 out of 5 stars
5 out of 5 stars review

Best Bed ever!!!

The best bed I’ve ever had. I have been sleeping on the Harbor Creek Firm for months now, and it is incredible. It gives you the perfect amount of solid, firm support without feeling like a brick. If you want a mattress that actually holds up and keeps you comfortable night after night, this is it.

Review from Serta
Helpful?49ZKJUUHMW9D19112020813
May 6, 2026
Reviewer name: Pedro R
5 out of 5 stars
5 out of 5 stars review

Feels so Good!

New Harbor Creek Mattress feels so good and supportive. Definitely an upgrade from my old Casper mattress. Doesn't sink in and has helped alleviate the pain I was experiencing. If you're interested in a mattress that's firm and at a reasonable price this is for you

Review from Serta
Helpful?49ZKJUUHMW9D19112020813
Oct 20, 2025
Reviewer name: Sheeba Gill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4

Very soft and comfortable. Sleep like a baby on this mattress. Love it.

Helpful?49ZKJUUHMW9D19112020813
Aug 30, 2026
Reviewer name: Frustrated with the worke
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Too higjh

Made the bed too high. Then they gave me a hard time about returning it cause I didn’t have it covered. Well, I threw them plastic away. No one even slept on it. But I had a mattress cover on it and I kept that on till I took it back. They tried to tell me it’s policy it has to be wrapped… I asked them to show me the policy and they refused. I told them if it has to be wrapped for sanitary reasons like they just stated and go back and get wrapped out of the back which they did… Finally, the head manager said, go ahead and return it, but the other two ladies were telling me it was a policy while they refused to show me the policy.

Helpful?49ZKJUUHMW9D19112020813
Aug 19, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Great mattress, but only if you’re under 200lbs.

My side was great, hubbys side not so much. Hubby weighs around 260 lbs and his side immediately started to break down. Had to get it replaced free of charge, under warranty. They don’t make mattresses like they use to. You can’t flip this mattress either. I need to invest in mattress for heavier adults, which means much , much more expensive. So it’s great if you’re under the 200lb threshold. Picture shows hubby side 2 weeks after purchase. On the other hand, maybe I got a defective mattress.

Helpful?49ZKJUUHMW9D19112020813