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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Apr 27, 2021
Samantha N
5 out of 5 stars review

Verified Purchase

Like it more than I expected

When my husband first suggested the purple mattress, I expected not to like it very much because the rubber bed idea sounded weird to me, but after the first night I was hooked. This mattress is super comfortable. I love everything about it and we're definitely keeping it.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 16, 2017
Clark C
5 out of 5 stars review

Verified Purchase

Super slumber

I am not overly experienced with mattresses, but after traveling and college I've slept on my fair share of different kinds, good and bad. It's only been a month or so that I've had the purple, but so far it's been amazing! I've slept better and woken up less than anything I've slept on. I don't even notice my wife getting out of/into bed during the night. Glorious sleep.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Feb 28, 2019
Rebecca H
5 out of 5 stars review

Verified Purchase

The best!

Purple is the only bed I have ever slept on where I can get a decent nights rest. As a person who has dealt with consistent chronic pain for multiple years, being able to have some relief when I lay down has been amazing. I'll never get another bed. :)

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Sep 21, 2021
Peter
1 out of 5 stars review

Verified Purchase

Don't do it

Great marketing but very dissatisfied with the mattress. I'm a firm mattress type of guy. It was ok when I first got it but it is different. Took some getting used to. But soon after I feel like it broke in it was worn out. Now I've had it for about 1.5 years and it feel horrible. I wake up every morning with a sore back. It's not supportive and it's not comfortable. But it doesn't fall under the warranty. I 100% would not buy again.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 6, 2020
Hanan I
1 out of 5 stars review

Verified Purchase

Poor customer service

1. Return process is very poorly designed. It is not up to the customer to initiate the process. Customer must talk to an agent to set it up. It took almost three weeks to be able to get a hold of an agent(Pandemic issues). There wasn't other options in place handy for the customer who is wishing to return a product. 2. FedEx had us put the Mattress on our front porch, and never came to pick it up on time. We ended up dragging it all the way to FedEx store, who wanted to charge us $200 for the return, because we didn't have any return labels. We called Purple again, and were placed on hold for 45 minutes, finally someone picked up, and emailed us return labels, and had to talk to the FedEx agent to give them some "unique code." 3. Here's a question for you! If you were us, would you ever purchase a purple product again???

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Mar 14, 2021
Malia T
5 out of 5 stars review

Verified Purchase

LOVE IT!!!

My back was killing me in the weeks leading up to me buying this bed, and literally the first night's sleep was all it took . The next morning my back didn't hurt anymore!!! I wasn't paid by anyone to say this either !!! I highly recommend this bed !!!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 11, 2017
Garlyne L
5 out of 5 stars review

Verified Purchase

New home new mattress...

In the beginning it took some adjustments coming from a box spring mattress. However its been wonderful since, my body got use to it. Comfort level excellent.Purple mattress was the VERY first piece of furniture we bought when we closed on our first home. Best investment ever!my husband and I love our new mattress. Thank you *thumbs up*

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Sep 15, 2022
Amie
5 out of 5 stars review

Verified Purchase

Happy with the purchase

My husband and I went back and forth about purchasing a purple mattress for over a year. We both have joint issues and we're skeptical about making such a big purchase online. We finally bought it in July and we are both very impressed. The mattress is definitely firm and can be difficult for side sleeping. However, this mattress has really helped with low back and hip pain. I find that I tend to sleep on my back more often and am comfortable doing so. The bedding is a must. Our bedding arrived a day later than our mattress so we used our old bedding and it was absolutely not as comfortable. You will need bedding that has some stretch to it, this can be a negative aspect of the mattress for some buyers. The purple sheets are very soft and worth the price, in my opinion.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Aug 7, 2019
Benjamin Z
5 out of 5 stars review

Verified Purchase

Seriously the best

This is seriously the best mattress I've ever had. When it arrived there was an issue with the cover having a small tear in it but the customer service was amazing and got a new cover sent out asap. Would highly recommend to anyone looking for a mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Sep 25, 2017
Carey G
4 out of 5 stars review

Verified Purchase

Comfort AND support!

Our Purple mattress has so far been very satisfactory. We are only a few weeks into the trial period but things are going quite well. I used to wake up with lots of lower back and hip pain and those things are mostly gone now. Occasionally I wake up with a stiff mid-back (hadn't had that before) and sometimes some tingling in my arms (possibly a height issue of the pillow) but overall I tend to wake up feeling good and well-rested. Being able to feel the structure of the top support layer takes a bit of getting used to. Hopefully all will go well as we further adjust to the support characteristics of this mattress. I have to say that there are absolutely no pressure points - it's about as close to feeling like you're floating as you can get.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137