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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Mar 24, 2020
jennifer m
5 out of 5 stars review

Verified Purchase

love Love LOVE

Im so in love with this bed. Its so comfy better then sleeping on a cloud. Once my eyes shut im out all night. Find myself hitting the snooze a little more then i should. And the timing on when the bed came is amazing. Fast easy set up. I would and for sure will say good things to my friends and family about purple. Thank you so much for the amazing bed.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 25, 2020
Liberty L
5 out of 5 stars review

Verified Purchase

I love this bed

It's the only bed that will ease my lumbar pain and sciatica. I'll lay on my back until the pain chills out and then I can switch to my side. Sometimes I sleep on my stomach too even though I shouldn't. In any position, I love the purple mattress, mattress protector and the sheets are so soft. The sheets stay cool somehow and are SO SOFT.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jul 2, 2018
Shane J
5 out of 5 stars review

Verified Purchase

Finally....the right mattress

My wife and I tried several mattresses (Casper, Nectar, Tuft & Needle....). We have vastly different preferences, so we were not able to find one mattress that we both liked. We had a Sleep Number bed before, so we were able to adjust each side differently. After trying to find one king sized mattress that we both like (and failing), we decided to order different twin XL mattresses to put together to form a king. All of the other foam mattresses we tried were too hard for me. I'm 6' tall and 210# with wide shoulders and narrowish waist. I am mostly a side sleeper, but I may end up on my back or stomach during the night as well. Mattresses that are too soft sag in the middle, which is bad for stomach sleeping. Mattresses that are too firm create pressure points on my shoulders and hips when sleeping on my side and back, and that is uncomfortable. The Purple gives under my shoulders and hips to relieve the pressure while still supporting me everywhere else. When sleeping on my stomach, it doesn't sag in the middle like a hammock. It supports me evenly. Same for back sleeping. If I could change anything about it, I might change the purple layer to 2.5" or 3" thick rather than 2" to add just a bit more cushion for my 210# frame. But the 2" is comfortable for me anyway. I don't want to add a pad on top of it, as the mattress is currently the same overall thickness as the other mattress that my wife chose. It's nice to have the bed level across the top of both sides. She chose one of the other mattresses that was the firmest one we tried (that I absolutely hated). But she loves it, so we're both happy. I still think she's crazy for liking the hard mattress, but she's pretty hot. So it's cool. :)

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Mar 9, 2020
Solomon B
5 out of 5 stars review

Verified Purchase

On the Seventh Day He Rested

After years of insomnia and horrible sleep. After years of waking up with sore hips and pain in my shoulders, I finally found the opportunity to get a purple mattress. I can say I am sleeping through the whole night and I am not tossing or turning what so ever. Pain in my hips is gone. Still some pain in my shoulders but it has been dramatically reduced and any pain that is left can be easily attributed to a few past injuries and underlying damage in both of my shoulders. Purple, you have lived up to my hype and cannot wait for my girlfriend to come home from college for spring break and share in this great sleep quality. Oh and my dog has no complaints either! You guys are the best!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 14, 2018
Sean
3 out of 5 stars review

Verified Purchase

Meh...

It is close to week 3 of sleeping on my Purple mattress and I'm on the fence about keeping it. Some of my aches have been alleviated and the pressure point alleviation technology of Purple seems to be working, which is great. However, the mattress just doesn't really feel comfortable. It has a firmness that you just don't "sink" into or get very comfortable in and what I can only describe as somewhat of a "clinical" or hospital bed type feel. At time it feels like my feet are "floating", however, this may be due to the pressure point alleviation tech. Another issue I had was with Purple's customer service. I signed up to receive updates regarding my order via Facebook Messenger and during this process I sent Purple several messages about the status of my mattress (as it took almost a month to receive) and only received automated responses. If you indicate that you are going to provide customer service through any channel, then you should support that channel, otherwise, please do not offer it! After getting no response, I called Purple directly and they claimed there was a staffing issue with their FB Messenger support, however, when I checked Purple's Facebook page, I noticed that someone from Purple was responding almost instantly to everyone, and I mean EVERYONE that had an inquiry or concern. If it had not been for this, I may have given Purple 4 stars. Also, it was apparent to me that they are understaffed and their lead times for mattress delivery were longer than I expected.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 10, 2017
William M
5 out of 5 stars review

Verified Purchase

AMAZING!!

I have degenerative disc disease, as well as 2 metal rods and 14 fused vertebrae in my back. I have struggled for YEARS to get a good night's sleep. My ONLY regret with regards to buying the Purple mattress is that I didn't do it sooner! Best investment I've ever made!!! THANK YOU, THANK YOU, THAN YOU, PURPLE!!! Customer for life!!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 14, 2018
Kathy J
2 out of 5 stars review

Verified Purchase

I wanted it to work!

My husband has some back issues and our old mattress was shot. We have been on the hunt, trying several mattresses that just didn't work for him. I was excited when he agreed to try The Purple as I have heard great things, and we were both pretty excited. Unfortunately he has only slept on it twice in the first week and both nights he would have to get up by 3am to go to the couch because he was in unbearable pain. Such pain that he refuses to even sleep on it anymore. I like the mattress ok, but I need my husband to not just be comfortable, but to be pain free. So the hunt continues for his unicorn mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 4, 2020
jerimiah r
1 out of 5 stars review

Verified Purchase

Not impressed

I have had this mattress for approximately 30 days now. It is comfortable and it does take time to get use to it. I have lower back pain and can normally function with it but when I transitioned to the Purple mattress it crippled me and I could barely stand. This has been better now but definitely was a down fall in the first couple weeks. The Purple mattress has continued to be extremely hot for me to sleep on. I have had to lower the temperature in my house to counter this effect with the mattress since it makes me sweat while sleeping.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 18, 2021
Lori P
5 out of 5 stars review

Verified Purchase

Perfect!

After much research for the "perfect" mattress I decided to purchase The Purple Mattress based on reviews and the recommendation of friends who had purchased. This is the best sleep investment I have ever made. I tell everyone that "it is like sleeping on a cloud".

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Feb 16, 2017
Hannah
2 out of 5 stars review

Verified Purchase

SHIPPING DISASTER

I would love to know how our mattress, base and sheets are but I wouldn't with the estimated 3 months lead time to ship everything to me. As far as that is concerned no I don't recommend if you want it quick. The company wants you to use stretchy sheets and a solid base with there products but cant send then together, I personally disagree with that. they also only want you to keep your bed in the tube for no longer than 3 weeks while you wait but its a longer lead-time than 3 weeks with my frame and sheets.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137