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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jul 8, 2020
Deborah R
3 out of 5 stars review

Verified Purchase

It's ok

I'm not as impressed with this mattress as I was hoping to be. Maybe it would be better for someone sleeping alone but, my husband is taller and therefore heavier than me. I always feel like I'm being pulled towards him at night because the mattress "gives" more where he is, which makes it very uncomfortable for me.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Feb 7, 2018
Dylan W
4 out of 5 stars review

Verified Purchase

Too firm

I do like the bed but it's slightly too firm for me as a side sleeper so it doesn't support my midsection much. However as someone with a history of back issues I don't wake up with with serious back pain. Pain is still there but significantly less than my sealy posturepedic.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 22, 2016
Grant P
3 out of 5 stars review

Verified Purchase

comfortable

Comfortable to sleep on, but a bit firmer than I expected from what I had read, and I perfer a little more softness. I also had to add a bunch of wood to my frame since the matress sunk between the slats, which was an unexpected added cost and effort to an already expensive matress.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 30, 2021
Kimberly
5 out of 5 stars review

Verified Purchase

Finally Sleep

I normally steer away from this type of mattress, however, I stayed at a friends house who had one and I was amazed at the comfort level. I purchased my own the soon as I got home and I'm in love. I find I'm falling asleep faster and wake up less at night. Overall, great purchase!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Feb 3, 2019
Roxanne M
5 out of 5 stars review

Verified Purchase

LOVE to sleep now!

I took a chance and finally spent money on a quality mattress. Purple was recommended by a few friends of mine and I have no regrets. I knew I had been sleeping poorly due to my old mattress but I had forgotten what it was like to actually get a good nights rest and not wake up 3 to 4 times a night. I love my purple mattress!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Apr 5, 2017
Shawn W
5 out of 5 stars review

Verified Purchase

Feels like I am being cradled by the Gods...

These purple deities of sleep understand my desire for the pleasures of soft, supporting, sensations..but they also understand that my spine needs tough love and must be held firmly in a neutral position for my own benefit. This bed feels incredible. My wife and I love it!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Aug 7, 2017
Cara B
4 out of 5 stars review

Verified Purchase

Soft and firm at the same time

I always thought I preferred a softer mattress and thoroughly enjoyed the pillowtop that we slept on. My husband, who travels a lot and experiences many different types of hotel mattresses, convinced me that we needed something more firm. We researched and found Purple. It really is firm while still remaining soft-the best of both worlds!! It did take me quite a while-like a month and a half-to get used to it (we switched to my back hurting instead of my husbands!) but I now sleep soundly and neither one of us wake up sore or in pain.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Oct 18, 2017
Deb B
5 out of 5 stars review

Verified Purchase

Purple mattress

After a few months of sleeping on my couch because of a hip injury, I was getting really annoyed with this situation and needed to find a solution. I asked my chiropractor what he would suggest for a mattress. He told me that I should get the purple mattress. I never heard of the purple mattress, so I researched it and shared what I learned with my husband.We decided to order the mattress. It took, maybe, two days to get used to this mattress, but I was able to sleep on this mattress, from day one, without any pain. It's been about three months now and I love this mattress. Most mornings I don't want to get out of bed because it is so comfortable! I did read negative reviews about the mattress after I purchased it, which made me nervous, and I felt like I made a mistake in purchasing this mattress. But, when it came, I decided that I needed to try it out for myself. So I did, and I am very happy with this mattress. I sleep better, and my hip injury, which I still have, lets me sleep without any pain. My husband loves it also. I tell everyone about the purple mattress, and, I've had some come lay on it and say, Wow! So, for me, it was a positive choice. Thank you, Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jul 19, 2018
Chad M
3 out of 5 stars review

Verified Purchase

Great Mattress...Poor Customer Service

I purchased the Purple 2 mattress and immediately fell in love with the mattress. It truly is a great new initiative mattress for the 21st century. If I could separate my ratings, I give this mattress a 5 star rating. Where this review falls to 3 in my book is all around customer service. When I purchased the Purple 2 I sent an inquiry to update my order. It took a few WEEKDAYS to get any response. They did make things whole, but I was and still am kinda in awe that when you pay $1-2 Grand for a bed, you'd expect top of the line customer service with a top of the line product. I've received better better customer service form a snarky cars salesman last year. For that round, I forgave them. They are clearly understaffed and things happen. However, I decided I wanted to upgrade to Purple 3 (from my 2) because as a side sleeper I need something softer. Throughout the return process I thought it would be better and it wasn't. Again, after making the purchase I asked customer service to confirm a detail on my order. It took 6 days to get a answer to this question. Completely unacceptable, especially when you're asking customers to dish out couple grad for mattress. There are other great beds in the market...don't let customer service ruin. My advice to upper management. Hire more customer service reps if you're as busy as your managers say you are. Stretching them thin will turn away customers to other great mattress products.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 21, 2016
Butch P
4 out of 5 stars review

Verified Purchase

I tried to write a review

30 minutes of writing just disappeared. Short and sweet: My wife loves this mattress. She has back and neck problems that have been alleviated to some extent since she started sleeping on the Purple. She likes it, and that's the only reason I haven't returned it. We've been trying to find a mattress that is comfortable for her for quite a while. This is our 4th mattress in the last 10 years and it's one of the most uncomfortable mattresses I've ever slept on. It's hard and lumpy. I wake up with numb arms often. I cannot fall asleep lying on my side because of the pressure on my shoulder. I cannot fall asleep on my stomach (my usual position) because it feels like my face is lying on a waffle.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137