Seat Cushion - 2.5 to 3 stars Smaller than expected Although I have a small buttocks the cushion is narrow enough that one side or the other of the butt is usually on or over the edge. Does not fill the seating area of a rather standard office chair Pillow - 3 stars The air bladder seems like a second thought addition. Air bladder is hard to fill. Combination of small size, short stem and difficult to open lid is less than optimal. Once filled the bladder is in place and filled the desired amount, it still tends to shift. Time will tell how well these two items hold up and how comfortable they are in warmer weather. Finally, I do not like the idea having my credit card charged before the item is shipped especially when the item is weeks from shipping. This policy has made me reevaluate purchasing a matters from your company.

We bought two beds, one queen and one king, as replacements for two Serta iComfort mattresses...which were only a year-and-a-half old...because they did not give us the support for the entire body and did not provide a restful sleep. The difference in the comfort and quality of sleep with the Purple mattresses is remarkable. We now wake up in the morning feeling rested and refreshed. Falls under the category of 'Epiphany" on the scale of "Sleep Enlightment". Thank you, Purple, for creating a product line that has had such a positive impact on our every day lives.

We purchased the purple king mattress after looking at all the other brands glad we picked the Purple brand. Very comfortable could never sleep on my back because of all the pain back with other mattresses now that we got the Purple we can sleep on our backs and any other way with no pain at all. Finally getting a good night sleep and not getting up in the mornings with all the aches and pains, every night and morning gets better. This is a FANTASTIC MATTRESS!!!!!! The seat cushion is also very comfortable. Thumbs up to all the great people at Purple for all their help and having a Fantastic product keep up the good work and we will keep telling people about Purple THANK YOU!!!!!!!!!!

We bought this mattress in the hopes it would help with a few issues. I am 7 months pregnant and because of that I toss and turn a lot, get very hot a night, and have sore hips and areas if I sleep too much on one side or the other. We had hoped this mattress would help solve some if not all of those problems and also allow my husband to sleep better next to me if I didn't toss and turn. Also, my husband got sick 3 days after our mattress arrived, and I got sick a week later. We have had respiratory problems since sleeping on this mattress and I don't know if it is related, but it seems very coincidental.

Started out very firm and supportive but 4 months of use and the foam is sagging pretty good, if you move to the middle of the bed where no on has been sleeping you can almost roll to the side of the bed. At this time I am still getting some back support but within a year I will probably be trying something else, to pricey to be sagging this soon.

I bought this mattress for my 90 year old aunt. She had her leg amputated due to a horrific accident and could never get comfortable in the bed provided by Medicare. I did a lot of research and found the Purple bed. She loves it. When I showed her the video, I told her that her tush would be like the egg and would be cradled all night long :)

I love it even more than I thought I would. It's the perfect support through and through. I sleep in all positions a have painful hips - this has helped. I find myself using it more than my couch just because it's too comfy to be sitting there unattended - I'm a little obsessed :) The sheets are also silky smooth. And of course, as a packaging designer - the unboxing experience of the mattress and sheets felt premium and easy.

At the end of the day everyone has different preferences on mattress qualities for their best nights sleep. I bought this mattress after having a memory foam one that I sank into before and thought this would be even better. It is quite firm and I still prefer my old mattress. I will say their customer service is excellent as I was just assisted in processing a return today after sleeping on the bed for a little over three weeks both me and my wife felt the quality of our sleep and comfort was poorer on the purple mattress than our old one. Not worth the money for me and I will not be paying the extra money to get a purple 3 or 4. The purple original is so firm it is like sleeping on a soft board. Purple does an excellent job marketing their product but don't fall for the hype, it's simply a firmer version of memory foam. If you prefer a firm bed you might love this bed! My wife and I however both prefer medium soft to soft and I should have done more firmness research before purchasing. Thanks for letting us try it out!

I Have a twin XL basic model that I love so much I bought a queen basic model. Unfortunately the queen sleeps nothing like the twin. After a month of sleeping on the queen I filled out a survey in which I stated all of the issues it's been a week and no one has yet to actually respond so it seems not only are their beds inconsistent in quality but so is their customer service.

I got my purple mattress because I was looking for a new mattress after having the same one for a decade. I had slept on a purple many times at my friend's house and it was the best sleep I ever had so I had to get one for myself. Little did I know that when I finally splurged on it and it arrived (perfect condition, fast shipping, no issues with payment), I slept on it for ONE night and woke up with body aches!! I had no choice but to keep sleeping on it because of all the hassle of getting it but every night it got BETTER. All it needed was a little breaking in (like a quality shoe). Amazed, I also started to realize that I NEVER slept hot on it. The gaps in the gel flex layer keep you cool ALL NIGHT!! I'm not a hot sleeper though and as the months got colder I realized that although the purple mattress is not cold to the touch, it retains NO body heat at all, so every night I was FREEZING no matter how many blankets I added. I did buy a mattress pad and that fixed the issue for the cold season, but if you are a cold sleeper then maybe consider that bit. But that is a small thing to compare to all the other WONDERFUL things about the purple mattress!! With school rolling around the corner after getting it in the summer, I noticed that the mattress was so easy to roll around in (firm and doesn't leave impression) that it made MUCH easier to get out of bed!! Also, I don't really sleep with a pillow as a stomach sleeper and the edge of this mattress it PERFECT to lay your face over when I don't want a face full of mattress (no rimmed edges!)! Wonderfully, my back pain went away too and the firmness of this mattress made it comfortable to lounge, work, and watch tv all day in. It is also true that the purple mattress absorbs a lot of movement so you won't get woken up by your partner (or in my case my cat) moving around in the bed. Overall, this is the best mattress I've ever slept on, it's been a year and I have no regrets! My cats love it, I love you and hopefully you will love it too!! (But I do recommend sleeping on it as a trial if you can like if your friend has one) Side note: when I got COVID-19 and had to quarantine in my room 24/7, the purple mattress was so so worth the cost, I would've died (sarcastically) if I had to quarantine on my old bed. So get it!!