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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jul 12, 2017
Dan
5 out of 5 stars review

Verified Purchase

Where Have You Been All My Life!!!!!

I'll admit I was leery about buying a mattress off the internet, sight unseen, but I went for it anyway because of the 100 day return policy. Well, they are never getting it back. I know it sounds crazy but after the first night of my first uninterrupted sleep in I don't know how long, I awoke with NO BACK PAIN! I was seriously going to make an appointment with a chiropractor, but that is no longer necessary. I also want to add that my wife's arm has always been numb when she wakes up in the morning, but that is no longer an issue either. If you're on the fence about getting this mattress, GO FOR IT! You won't be disappointed!!!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 4, 2021
Brian W
5 out of 5 stars review

Verified Purchase

Love my Purple

I've purchased two purple mattresses now and love both of them. One I've had for 3+ years and the other a couple months. The best selection for my wife and myself preference wise is the standard mattress. Only thing I don't like is trying to move one of these things to another house... but still worth the hassle to keep it!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Dec 29, 2019
Todd M
3 out of 5 stars review

Verified Purchase

Not all it's cracked up to be

When I first saw the ad for the Purple mattress (with "The Egg Test"), I got pretty excited. I said to myself, "I need that mattress!". I thought it looked like really smart technology, and I was convinced it would be exactly what I needed. But alas, I was wrong. You see, I have a dislocated Sternoclavicular Joint (that's where your collarbone meets your sternum), from an old ski injury. My collarbone pops in and out of socket depending on how I move my arm (don't worry, it doesn't hurt). Unfortunately, I can't sleep on my side as a result. If I sleep on my side, that joint will ache from the pressure. When I saw the ad for your mattress, I thought "Finally! I'll be able to sleep on my side again!" Fast forward to last month when I finally ordered a mattress (after a couple years since first seeing the ad), when I discovered that my hope of sleeping on my (right) side again will go unfulfilled. The Purple mattress does not absorb my body weight (150lbs.) enough to relieve the pressure on my SCJ so I can lay on that side. Needless to say, I was disappointed. However, I do like the mattress and still think it is very good technology. The grid does absorb your body and provide better support than standard mattresses, but it is definitely not as god as they portray it in their ads. I think it would be better if the grid were deeper (which I guess is the case with the more expensive models?). Basically, I would like it much better if I sank into the grid a little more... when I lay on the mattress, I can feel the grid absorb parts of my body (my butt, for example), but not much else. I don't really sink into the mattress very much, but feel like I am laying on top of it, which makes it feel like a fairly firm mattress overall.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 22, 2020
Mariel D L G
5 out of 5 stars review

Verified Purchase

I never wanna leave this bed

This mattress is amazing! Originally the purple 3 was my favorite, but I ended up getting this one because it was with in my budget and I don't regret it one bit! I feel the amount of support it gives my body as a stomach, side, and back sleeper! It's a must have!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Aug 8, 2020
Kimberly R
5 out of 5 stars review

Verified Purchase

Best mattress I have ever slept on

I loved my purple so muck I purchased a king for my youngest & a double for my middle son. We have not set up the double yet as the base I ordered from you was back ordered and took forever to get here. But it is here in time to set up for my son who is due home after serving a year In Qatar in the National Gard.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Sep 13, 2021
Shawn
5 out of 5 stars review

Verified Purchase

Lifechanging

I have bought over 5 mattresses in the last 15 years and i'm a Purple customer for life. I have bought firm, plus, ultra plus, tempurpedic, but nothing seemed to help with back pain. After the first night sleeping on my Purple Hybrid I woke up with zero pain. This mattress is great for side and back sleepers with severe back pain. This is an honest review and I hope anyone with pain gives these mattresses a shot you won't be disappointed.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Nov 16, 2017
Yagermeister
5 out of 5 stars review

Verified Purchase

REM Every Night Baby

Since getting the Purple Mattress approximately 4-weeks ago and getting used to the body ache changes and such from a competitors bed....this is a good thing. I have slept so hard and typically startle awake from deep REM sleep every night. The number of pressure sores on my back and side from my old mattress are healing. My chiropractor has begun to see fewer and fewer spinal alignment issues requiring adjustment. The combination of the new mattress and the Purple Pillow are the primary contributors. Anyone want a good deal on my old mattress? You see them advertised as the best thing around, they're at most malls these days with their own store. Come on.....King Size, dual control.....I'll make a deal for it. You will have to take my Purple Bed and Pillows over my cold, dead body! Thanks Goldilocks and the Purple Team! I'm no longer 'Slangry!'

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 1, 2021
Sonny D
5 out of 5 stars review

Verified Purchase

Switched from an old spring bed

My sleep as been really poor the past few months even with at least 8 hours of sleep, so I decided to try Purple out. My back hurt a bit the first night but it quickly adjusted the following night. Now I look forward to going home and sleep because I know I'll wake up refreshed.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 14, 2018
Sean
3 out of 5 stars review

Verified Purchase

Meh...

It is close to week 3 of sleeping on my Purple mattress and I'm on the fence about keeping it. Some of my aches have been alleviated and the pressure point alleviation technology of Purple seems to be working, which is great. However, the mattress just doesn't really feel comfortable. It has a firmness that you just don't "sink" into or get very comfortable in and what I can only describe as somewhat of a "clinical" or hospital bed type feel. At time it feels like my feet are "floating", however, this may be due to the pressure point alleviation tech. Another issue I had was with Purple's customer service. I signed up to receive updates regarding my order via Facebook Messenger and during this process I sent Purple several messages about the status of my mattress (as it took almost a month to receive) and only received automated responses. If you indicate that you are going to provide customer service through any channel, then you should support that channel, otherwise, please do not offer it! After getting no response, I called Purple directly and they claimed there was a staffing issue with their FB Messenger support, however, when I checked Purple's Facebook page, I noticed that someone from Purple was responding almost instantly to everyone, and I mean EVERYONE that had an inquiry or concern. If it had not been for this, I may have given Purple 4 stars. Also, it was apparent to me that they are understaffed and their lead times for mattress delivery were longer than I expected.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Dec 15, 2020
Amanda
5 out of 5 stars review

Verified Purchase

Just order it!

If you are on the fence about trying this mattress, FIRSTLY, get off that fence, that does not sound comfortable, and SECONDLY, just order it already! You won't regret it. I was suffering through HORRIBLE hip pain, and thought my previous mattress may be the culprit, so I decided to try out Purple. Boy am I pleased! Hip pain is gone, I wake up actually feeling my age now (22), and it is so SO comfy! I always tend to prefer a softer mattress, but given my hip pain problem, I felt I needed something with a little more support. Purple is the perfect middle ground! The grid is nice and squishy, and cradles the curves of my body perfectly, while the foam underneath gives the support I need. 10/10 would recommend!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137