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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Dec 1, 2016
Andrew P
5 out of 5 stars review

Verified Purchase

All fixed up in two weeks!

Before getting our Purple, I would wake up with a lot of lower back pain. The first week of having our Purple was a little rough. There is an adjustment period where your body starts moving back to its natural alignment. But after two week, I no longer wake up with any back or shoulder pain!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
May 3, 2017
Cathy H
3 out of 5 stars review

Verified Purchase

Ok, not great for us

We were excited to try this new bed technology, however for 30 days all we did was flip flop all night long, toss and turn. In addition our shoulders and hips hurt in the morning . Your customer service is fantastic, we were glad that we could donate it to a really worthwhile nonprofit home a shelter in Michigan to make a difference there. We wished that your bed system offered a few more options, maybe that would've made a difference in us trying the mattress for a little longer period of time. We have since ordered the Luxi mattress and appreciate the options that their beds system offer.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Aug 10, 2020
Dathen M
2 out of 5 stars review

Verified Purchase

Disappointed

I have been excited for purchasing a purple for years! I recently made the purchase and full disclosure I am still a few days shy of the 30 day trial additionally I am a very overweight man. Usually a back sleeper I wake up most morning with stiffness and soreness in my lower back. My wife reports significant relief from back pain. I just sadly cannot say this was the experience I was looking for or expecting. It feels strange because for years I yearned for a purple, encouraged friends and family to explore it as a sleeping option. Bought purple pillows and bedding, etc.. but now I dont think I could reccomend them anymore.. Perhaps it is the specific purple mattress I bought (which was not one of the deluxes) but I caution people to be careful. Fortunately I have heard they have reasonably good customer service and that returns arent too difficult. So there is that. So I suppose I will see when the 30 days is over.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Mar 10, 2017
Natasha S
5 out of 5 stars review

Verified Purchase

Comfy in Texas

I am a hot box when I sleep and I can literally feel how cool the purple is when I touch the mattress. I no longer wake up in the middle of the night sweating. When you lay down on the purple, it feels like it's hugging you! The purple is so comfortable I can't take many naps on it anymore because I end up sleeping for over 3 hours! Haha best mattress purchase I have ever made and I highly recommend it to anyone looking for that cool comfort we all need to get a good nights rest!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jan 23, 2018
Beth C
5 out of 5 stars review

Verified Purchase

Supreme Comfort

We'd been in the market for a bed for over a year, but hadn't had much luck finding the right bed at the right price. A friend asked if we'd heard of Purple. We had not. I checked out the website, read some reviews and saw the 100 days to try it or return it guarantee and realized I had nothing to lose to try it. 3 weeks later the mattress arrived and our lives have been forever changed. This is the MOST COMFORTABLE mattress I have EVER slept on! No more sweating under the covers at night, my back has never felt so good, and I am no longer waking up in the middle of the night with the discomfort from an arm that has fallen asleep. The dog and cat approve as well!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Aug 14, 2019
Anya D
3 out of 5 stars review

Verified Purchase

I wanted to love it more

My husband and I were shopping around for a new king sized mattress, and a friend of ours was raving about his new purple mattress. He said it's great for not getting too hot (which was important to my husband) and back pain (which was important to me). We ordered the original, and it's fine. It arrived on time, packaged in a way that getting it up the driveway and upstairs was easy even though it's heavy. It's just not as comfortable as some reviews made it out to be. Certain nights my back actually hurts more than it did with our old temperpedic. They will take it back within 100 nights, but when I looked at their return policy, you're responsible for returning it, and I have ZERO idea how I'd return a king sized mattress via UPS. We also picked the pillow as our free gift (AVOID). It's super uncomfortable unless you're a back sleeper.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Mar 7, 2017
Sara
5 out of 5 stars review

Verified Purchase

Some issues w the frame

It took a long time to get to us, about 3 weeks to a month. When we finally got it and got it set up, we noticed that on the bpttom part of the bed frame, it was welded backwards! Hard to explain but because it was welded backwards, the one leg wouldnt stay standing up. Meaning we use it because when any weight was put on the bedframe (such as the mattress), one side of the bed frame would totally collapse. So we contacted purple and they asked us to email pictures and then theyd send us a new one. So we did and now we have to wait yet another month for the new bed frame. I just dont get how you could actually mess up the actually constructing of your bed frame like that. Unreal. The mattress itself is wonderful. There really is no pressure on any specific part of your body. Pressure is distributed evenly throughout the body. Its great. But we cant really use it or enjoy it until this frame issue gets fixed. I hope the new one getting shipped is made right! Customers, just be careful and watch out for mistakes like this. Apparently it is possible for the company to make mistakes like welding things backwards, messing up the frame permanently. It was a huge waste of time and money.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 5, 2018
Lisa I
2 out of 5 stars review

Verified Purchase

High Hopes Smashed

My husband and I really wanted to love this mattress. We tried two other brands for cost reasons, but returned both. We decided we would pay the extra money to get the best....but neither of us like this mattress!! We wake up more sore and don't sleep as well. The pillow is way too think if you're a side sleeper. It really only works if you're a back sleeper. I can feel the purple grid corners, or something, on my hips, so I have to put down a folded up blanket so I can sleep. So, we will be returning it and trying yet another mattress, but hey, we will save some money since this mattress is the most expensive bed in a box that we've seen. We do love the sheets though! They are so soft!

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Sep 19, 2018
Marcel W
4 out of 5 stars review

Verified Purchase

Best matress I have owned

I got the original purple mattress, with free sheets. The mattress and sheets are wonderful, however the sheets have begun to pill already. The pillow i also baught is incredibly heavy butmy wife says she loves it.. My wife absolutely adores this mattres and pillow.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137
Jun 26, 2016
Greg P
5 out of 5 stars review

Verified Purchase

Give it a chance

The first night on the purple mattress was alright. I wasn't adjusted, but it felt comfortable, enough. At the end of two weeks, I was waking up each morning stiff and sore. I've always had back problems, and the new mattress seemed to be exacerbating the problem. I decided to go online and call for a return. When I got to the site, I saw the request from purple to give it 30 days. I thought it was only fair, and I could give it another two weeks. After one more week on the mattress, my back problems had melted away. I haven't felt this consistently good in years. I don't know what the difference might have been between week 2 and week 3. Perhaps I just needed to get through an adjustment period.

Review from purple.com
Helpful?66TUYA3O1BMW19105414137