Based on Purple's representative offering us a bonus of 2 seat pads to make up for the fact that they forgot our order, I can reasonably rate the whole operation 4 stars. Are you guys out-growing your operation? No pressure points on this king-size mattress. Very comfortable and much cooler than previous model.

The purple mattress is a interesting and different feel with its proprietary gel like top layer but my wife and I have not been able to get used to the feel. I cannot complain about the quality of the mattres but the top layer is to soft for us. We both have a sore back in the morning since getting our purple mattress. I am planning to return it. I'm sure some will love it but it is not our cup of tea.

The mattress is great, I've never slept better. That being said it took me 3 days of dealing with what was either extraordinary incompetence or ridiculous internal bureaucracy to get Purple to lift a hold on the order. Essentially payment was rendered by myself and accepted by Purple who subsequently decided to demand I identify myself to them by photo I.D and pictures of mail i have received. This is effectively little more than extortion not to mention it go directly against the VISA vendor agreement. If they take your money and then demand you I.D don't give it to them, report it to your credit company and work your way through the customer service chain until they give up.

My husband has bad arthritis in shoulders, hips, etc. I needed a new mattress. Researched online and found this product and ordered it. We love it! It kind of cradles you and you don't get hot. You also don't transfer movement so you don't 'bother' your partner. We are side sleepers. This was the first time I've ordered a mattress online. The guarantee helps knowing you can return it, but it would be hard to repackage like the little 'burrito' package it comes in! Thankfully, we won't be returning it!

Spent the last year and a half in Thailand, and sold my first purple before I left. I wanted to bring one with me but it was not feasible. I returned because of Covid in March and went to months on bad mattresses before I bought another purple. Within two days my aches and pains were gone. It's nice to be back in my nest again. Thanks purple!

My husband and I have been through several beds over the last few years and have not had good sleep in a long time. I saw the Purple video and was intrigued by the possibility of a good night's sleep. I asked my husband and he said "what have we got to lose?" So we ordered the mattress. Meanwhile I watched every YouTube video I could find and I couldn't find anyone who had bad things to say about this mattress.....Well now I know why!! It is amazing! We love it! I used to toss and turn all night because of pain. I no longer have to do that. I am comfortable all night long! We have been sleeping on it for close to 30 days now and still no regrets!!

Until I got my purple mattress I would wake every morning in pain legs back shoulders ,about a week after sleeping on my purple I notice the difference. My back was no longer sore, I tend to sleep on my stomach And my arms would fall sleep ,that no longer happens, my legs and feet didn't hurt what I got up, Like the title says bests mattress ever!!

We replaced our sagging king with a Purple Queen. I am pregnant, coming up on 7 months, and night 1 I was in love with this mattress. & Purple was right, my only problem with it is wanting to get out of bed! I prefer a firm bed, typically, but this is somehow both. "Installing" it I was nervous because it didn't feel firm, but I didn't know what I was missing. It hugs & supports all my pressure points and supports my growing belly. After 2 days, I'm not waking up with neck, back, or hip pain- I'm waking up on a sleep cloud of blankets & cozy. After viewing & purchasing the Purple mattress, all of my apps started displaying ads for competitors, and it made me anxious about my choice. Alas, I have ZERO regrets or remorse- I am only disappointed I didn't have such a brilliant mattress for my previous 2 pregnancies. Thanks, Purple!

Me and my purple That's the way my life has been lately I think I'm catching up on a lot of missed sleep the mattress is phenomenal the sheets really make the bedding the total package of comfort I have the pillow plus the child size pillow Which are super comfortable and cool to sleep on with a lot of air ventilation I did get the small folding seat cushion which I love well worth it I also got the back cushion took the belt off of it and I use it between my knees to help keep my hips in position phenomenal products should be medical grade can't say enough good things easy to MoveOn would buy it again and againThank you purple you're my hero. No pain meds here just total comfort

We waited too long to purchase a new bed, mainly because who wants to spend that kind of money on anything. Finally, both the hubs and I would wake up more tired and achy than when we fell in to bed. Purple is more firm than I'm used to, but I don't feel so achy when I get out of bed. So, thank you for a reasonably priced bed that meets the different needs of the two people sleeping on it.