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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Apr 4, 2017
Brandon T
2 out of 5 stars review

Verified Purchase

Sleeps hot, not for side sleepers.

This mattress is continuously advertised as sleeping cool, what they don't tell you is, its "cool" compared to other FOAM mattresses, which I've never owned. So switching from a conventional mattress I had the surprise of being over heated, with night sweats by my new "cool sleeping" mattress. Just another gimmick and flashy advertising with a solid let down of an over exaggerated marketing department. Do yourself a favor and spend the money on a real mattress. These are not ready for prime time. With horrible shipping delays, and even a delay on-top of a delay. Getting a protective cover just a few weeks shy of my 100 days is also a let down. I want to see if it will help cool me off. But why when I want to return the mattress. Now let me tell you about my back pain. I'm 6'2" and 300lbs I sleep on my side and this mattress does very little to support my midsection during sleep. It makes my rib cage hurt on the part that is not even touching the mattress cause of the sinkage! I spent the last two weeks in 2 different hotels and both had better support then this new flashly patented mattress! When I lay on my stomach there is also a lack of support and this hurts my lower back. I have to sleep with pillows in between my legs, and one under my stomach to keep my back from hurting! When I sleep on my back, my butt sinks in to far and makes my lower back hurt. If your a skinny rail, or under 200lbs this mattress may work for you. But if you are a larger stature person look else ware.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 28, 2018
Austin P
5 out of 5 stars review

Verified Purchase

When they say minimal motion transfer, they mean it.

I awoke one morning to learn that between my wife and I laid our 130 lb. dog on his back. Typically, this would be of no surprise to us, however, when we fell asleep, he was on the ground-meaning that somehow in the middle of the night, he crawled up and over me, laid down, and rotated to where he was on his back ALL WITHOUT WAKING EITHER OF US UP. That's a **** good mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 7, 2020
shannonrenee
5 out of 5 stars review

Verified Purchase

no back pain!

I am a 36yo every which way sleeper. I went to a store that sold beds and really took my time laying on each one and rolled around on them to see which one I liked the best. I ended up with the 3" Hybrid Premier because no matter which way I laid I didn't feel a single twinge of pain in my back. I ordered the bed from the store and it was delivered the next week. If you are looking to try a Purple, I recommend seeing if a local retailer carries them so you can try out the different kinds before you buy. If they also have it in stock, you will get it much sooner than if you go through the site. The store I purchased from also had the same pricing, and the same deal as the website - free sheets or protector and 2 free pillows, and I was able to try out and upgrade the Harmony Pillow. A few nights on the bed and I'm sleeping really well and waking up without pain!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 5, 2019
Ruth R
1 out of 5 stars review

Verified Purchase

Worst customer service ever

Terrible. Beware the fine print- when you order a mattress and bed frame their website does not match to the same size. so if you aren't very careful you get the wrong size frame and are responsible to pay for returning it which is more than the cost of the frame itself. Their "too bad" attitude was the most maddening of all. So we are keeping the frame and returning the bed and buying another brand with better service. Buyers beware if you need any help after you click this is NOT the bed for you

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 13, 2020
Natasha
5 out of 5 stars review

Verified Purchase

Buying it again, because I can't live without it.

I have become the biggest Purple advocate. Oh if only I had this mattress when I was pregnant, my 36 hour labor might have gone differently. I have hip and shoulder issues and the intense pain from sleeping on my old mattress meant I would toss and turn all night. Now I just lay down, get settled and don't move. My chiropractor describes my adjustments as before Purple and after Purple (yes the after Purple is better). My parents bought a place in Florida and want their grand babies to visit (they said my husband and I could come too). I told them that they can only see their precious, darling grand babies if I have a Purple mattress to sleep on. Muhahaha... So I am getting my second Purple mattress. Thank you!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 14, 2021
Barbara O
3 out of 5 stars review

Verified Purchase

Purple mattress

Well I've had it for over 30 days I still wake up in the morning with my body aching my husband loves it. Me not so much. I personally would not buy it again the price is just too much. It would be different if it made a big difference in the way I feel in the mornings but it doesn't.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 14, 2017
Zack
5 out of 5 stars review

Verified Purchase

Love my Purple Bed

Had to wait a little longer than I wanted to get everything, but the wait was worth it. I got a King Size with Purple Base as well. Base is solid, attaching a head board was fairly straightforward, now if they would sell a kit to attach a foot board it would be great! (Hint Hint) The Mattress is amazing! It took my body about 3 days to adjust, (I was coming from a waterbed) but since then I sleep like a dream. The experience is pretty much just as they describe it. Soft upper layer, with firm base. Pressure points are no problem. About the base, very solid, and high enough for underbed storage. I can put 8 good sized storage containers underneath, for am amazing amount of hidden storage.. The best way to tell I like it? I would buy it again in a heartbeat. The bed is great!!! After sleeping on it for about 2 months now, I can almost believe that some of the negative reviews either: 1. Didn't buy one, or 2. Are being paid to post bad reviews. I have nothing negative to say about it. (Other than I hate getting out of it in the morning!) Lol

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 26, 2017
Perry
1 out of 5 stars review

Verified Purchase

Unfortunately not for us

My wife and I tried to sleep on our new purple bed for several weeks. We woke up feeling more in pain every morning. It got to where we couldn't even lay on it to relax for a few minutes. Unfortunately we will have to return the mattress. I'm sure it works well for some people but for us it was too firm and straining on the hips and back.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 10, 2017
Peggy K
4 out of 5 stars review

Verified Purchase

Great for sleeping on your back but not other activities on

If I were to rate only on sleep I would give it 5 stars. I sleep without pain on side, stomach or back. My husband's morning backaches have been greatly reduced. The bed gives yet supports. I love it! However, 1 star was lost for recreational activities if I am on my back as the bed gives too much then. I have found folding a towel and putting it under my hips helps some but we went from 80% success rate to about 10% success rate for me. Recreational activities in other positions are same as always.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 6, 2018
Jason
5 out of 5 stars review

Verified Purchase

Original Purple Matress

I'm giving purple 5 stars even though I was unable to keep the mattress, please read to understand the decision. Why I'm trying to find a mattress the short version: Uninsured driver cause a wreck, 40ft drop upside down resulting in being crush in the vehicle, resulted in damage to c5-c6, l2-l5, removal of 80 percent of right rotator cuff, left rotator also damaged. I have been taking prednisone to sleep which is sort of oxymoron but the pain I experience in both shoulders keeps me up. Prednisone is the only thing that keeps the inflammation at a manageable level. Reason for not keeping: -Still to firm and shoulder pain did not diminish. Pros: - I enjoyed the back support and neck support, no increase in discomfort. - Sleeps very cool as I keep the room temp at 62. - Easy transitions - I have a lot of trouble getting to sleeping but the purple matrix did not bother me at all. - Fantastic Customer Support - Fantastic Communication before purchase after after purchase. - Super easy return assistance and great many options for doing so. Even though I did not keep the mattress, I feel like I'm your worst case scenario for a customer. I feel the 5 star is warranted as it was cool, I liked the back support but for some reason I toss and turn and many times wake up on my side. The purple support team was exceptional which is a rare find in businesses these days. I hope to be able to save up and try the purple 3 or 4 but worry over what I would need and worry about costing purple more money if I choose wrong. Due to the wreck and loss of two business my credit is not to great and the financing it steep at 29% but that is not the fault of purple. I would have called and talked to them about the purple 3 or 4 purchase but I will have to save up for that. Thank you Purple

Review from purple.com
Helpful?66TUYA3O1BMW19104807458