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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jan 15, 2021
Renee W
1 out of 5 stars review

Verified Purchase

Not happy with the mattress, Sorry Purple

I wanted to give myself time to adjust and give this mattress a genuine chance and I can honestly say nearly 4 months later I am so unhappy with this purchase. My husband and I share this bed. We are 150/120 pounds. The edges of the mattress are high and firm while the center dips substantially down. We have to lay dead center on it otherwise our body is at an uncomfortable angle and with two grown adults you can imagine how uncomfortable that is on top of it. It doesn't help both of our backs either, it quite amplifies the pain. I was very hopeful with the positive reviews. I had high hopes for this mattress. We have some friends that have a Purple mattress and raved about it. Sadly I haven't had a good night sleep since before I got the mattress and I paid a lot of money for it. That's what's most upsetting, to have spent as much as I did to be as unhappy with the product as I am. I'm really disappointed I spent so much money to be as uncomfortable as I am and the process to return it seems like a huge pain, so I feel like I'm stuck with a bad mattress and out a lot of money. I know Purple mattress has been great for so many but it hasn't for us. I wish I could say I love the product and am so happy with it but I'm not and I can't. I'm sorry Purple team. I was hopeful and I tried.

Review from purple.com
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May 1, 2018
Brianna T
3 out of 5 stars review

Verified Purchase

Just meh

The first couple of weeks I loved the mattress, my husband had a bad back and he said that it didn't feel any different so we gave it some time to "break in" now 2 months later and his back still hurts, recently my lower back has started to hurt and it's hard to get up out of bed. Wish I would have listened to my husband and returned it after a couple of weeks of having it and got a softer one :( I gave 3 stars because it's not a bad bed. We just prefer something softer.

Review from purple.com
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Sep 11, 2017
Bryce M
3 out of 5 stars review

Verified Purchase

Mattress review

The firmness of the mattress has been something we have had a hard time getting used to. The mattress doesn't seem to have the cooling qualities it was portrayed to have. The recommended mattress topper make you feel like your sleeping on a plastic bag. We have added a 4 inch foam topper to the bed and have started to sleep better.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 30, 2017
Carrie H
5 out of 5 stars review

Verified Purchase

Still getting used to it

The mattress is firm but comfortable. I can feel the grids in the mattress which is a little unusual. I bought it specifically to help my pressure points as I have RA. Last night my shoulder hurt, but hopefully it's a fluke and not the mattress. I really want it to work.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 12, 2017
Marshall
4 out of 5 stars review

Verified Purchase

Great company but we didn't love the bed.

Great company. Neither my wife nor myself was very comfortable on the bed so we returned it and got a prompt refund. Really wanted to like it but the surface just didn't work for us. We've since found that a 3" thick latex on top of memory foam mattress seems to work for both of us. We are both heavier than average people.

Review from purple.com
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Apr 3, 2017
Duane P
5 out of 5 stars review

Verified Purchase

The answer I was looking for

A year ago I bought an expensive posturepedic mattress as I have a lot of trouble sleeping due to back problems. I tried several as I hoped to reduce the amount of pain I would wake up to regularly. Unfortunately, it did not solve my interrupted sleep problem. I would roll over constantly because the mattress put pressure on different areas of my back creating a lot of discomfort. A friend of mine had shown me an ad for Purple several years earlier. We both agreed it looked great, but were uncertain about making the purchase as neither of us knew anyone who had the mattress. I was hurting so much each night and could feel the spots my current mattress was pressing hard against me, that I decided to give it a try. With the guarantee, I really had nothing to lose. I felt it would be worth trying if only to feel less pain and pressure So I could get closer to having uninterrupted sleep. I purchased the mattress, platform, and stretchy bamboo sheets and waited. The sheets came in first, making me very happy as they would be here when the mattress came in. The mattress came in shortly after. I was okay that the platform was coming in later as I set it up as I planned on my old box spring base. I got a delivery notification in an email and left work for an hour to set it up. I was very hopeful and kind of excited to see if it would really help. I tried to keep my expectations down as I know you need to try out a bed for about a month or so to really see if it is right for you. That first night was amazing. I don't even remember falling asleep, and didn't wake up during the night either. I slept through the night for the first time since longer than I can remember. I woke up stiff, but expected that as I do a lot of physical work, but there was no pain. It was the first time in many years I can remember waking up without pain. I couldn't believe it. I called my friend and told him how great it was. I called my mom and my sister and told them as well. I knew it was too early to be fully convinced that this mattress would really be the answer I was looking for, but at least I had hope. I've been sleeping on the mattress for a month now and every night is as good as the first one. I have slept up to eight hours in a night and that has not happened in as far back as I can remember. I can't say if this mattress will do for you what it has done for me, but it really has become the answer I was looking for when it comes to a good nights sleep. I will never go back to a regular mattress again. Thanks Purple for all your hard work figuring out a great bed. Duane Pacheco

Review from purple.com
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Mar 29, 2019
Greg
2 out of 5 stars review

Verified Purchase

Sagging.

I am a larger guy and after a year or so our mattress started sagging a lot. It was very comfortable at first, but now I wake up often in the middle of the night becaus I am so uncomfortable. I don't want to dish out the amount of money we spent on this mattress again only after a few years.

Review from purple.com
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Nov 4, 2017
James T
5 out of 5 stars review

Verified Purchase

All I hoped it would be!

We love it. After we first unpacked it and let it breathe a bit (very little odor, unlike some of its competitors) my first impression was not good. Just putting my hand on it, it seemed way too soft. I like a firmer mattress. In any one spot, you can compress the surface easily. But once you are on it, the support is very good. Purple advises it might take a few days to get used to it, but we didn't have that problem. Of course, being dead tired from moving and unpacking may have had a bit to do with that. The other plus is that motion does not transfer. My spouse can roll over, adjust her sleep position, even get out of bed and I can't tell from my side. Even the cats are more stealthy now - I don't know when they jump up on the bed until they climb on me. The Purple honeycomb on the top of the mattress is also much cooler sleeping than a regular memory foam mattress. I haven't had a sweaty night yet. We also bought a new box spring - one made of steel with wood slats spaced just 2" apart that I think is a critical part of the success of the mattress. Between the Purple mattress and the new box spring, there are no noises whatever the movement is. Anyway, we love it. And it is hard to beat the warranty. There are no shipping costs when you order one, and if you are not happy anytime during the 100 nights, call them and they will refund 100% of the purchase price. You can't lose.

Review from purple.com
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Jun 2, 2021
Jacob V
5 out of 5 stars review

Verified Purchase

Life changing

I have suffered from night terrors most of my adult life. Recently even with medication the events were frequent. This mattress has completely eliminated my night terror episodes and I feel safe in my own bed again. The purple mattress has allowed me to fall asleep without fear of hurting myself and without nightly medication. I can't thank you enough. Also my daughter loves the squishy. :-)

Review from purple.com
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Apr 29, 2019
Barbara W
5 out of 5 stars review

Verified Purchase

Fabulous company!

Purple mattress company certainly stands by their products! Everyone that we have done business with their has been courteous, kind, and anxious to satisfy! We love, love, love our purple mattresses and other members of our family have loved theirs as well.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458