I ordered the original purple mattress towards the end of March. I received my sheets & mattress within 2wks. At first I absolutely loved it but within a couple wks it had greatly aggravated my sciatica. I'm writing this review because eventho I had to return the mattress im still giving them 5stars... Their customer service is on point! They helped me every step of the way all I had to do was fill out the forms and within a few days they had it picked up and my full refund issued to me. I would definitely recommend them and would buy a different mattress from them. Maybe a hybrid model next time.

I bought my husband this mattress as a Christmas present. He is a hard worker at a power plant and often has sore muscles and a sore back. Our previous mattress had us both waking with a sore back. The first night on the PURPLE we slept well and didn't wake sore. He is a stomach/back sleeper and I sleep on my side. We have now been using it a couple months and still sleep sound and have a hard time wanting to leave the bed. We both will wake refreshed and visit before we get out of bed for work. As for customer service, I am not sure what to think. When I ordered the frame I didn't remember it being so far out for delivery. It ended up taking about 4-5 weeks and we used the mattress on the floor during that time. I contacted customer service and would get an immediate automated response but it takes a while to get an actual response from a person. Over all I would purchase the bed again and will probably purchase one for our guest room because we sleep so well.

I'm a very light sleeper and wake up to the slightest movement from my significant other. Ever since we started sleeping on Purple, my quality of sleep has significantly improved! My husband loves it, he's able to sleep on his side again without back aches.

I Have a twin XL basic model that I love so much I bought a queen basic model. Unfortunately the queen sleeps nothing like the twin. After a month of sleeping on the queen I filled out a survey in which I stated all of the issues it's been a week and no one has yet to actually respond so it seems not only are their beds inconsistent in quality but so is their customer service.

Only got half a split King bed. It's been several weeks and several customer service helpers and still no second mattress... My card has still been charged... Paid for a mattress but still not received. I love the sleep on a purple bed, but the worry is starting to eat into my sleep.

This mattress is everything they advertise and more. So comfortable and genuinely feels like I'm floating on a cloud. I'm usually a side sleeper and I've noticed my shoulders and low back don't hurt like they used to on my old mattress. But whichever way you like to sleep, this mattress will make it much comfier.

My husband and I just turned the big 40 and with that came an inability to effectively sleep in the same bed. He likes soft, I like hard...we were desperate! We have tried sleep number, gel, firm and soft in the past and weren't able to both get a good night's rest. We decided to give purple a shot. We are both surprised at how well we are both sleeping. We have only had the bed for a month, so we don't know how it will hold up long term but so far, we are both well rested!

Had it for a month and am disappointed at just how firm it is. I'm a side sleeper/ occasional back sleeper. I definitely thought my head would sink in way more but It barely makes a dent. Even on my back, my head does not feel supported by how little it sinks in. I ended up flipping it to the insert side, which helps. But it doesn't live up to the purple jelly technology I was expecting. Which is misleading because when you feel the pillow with your hand, you'd think the weight of your head would have a similar effect. The edges of the pillow sink in a bit more but obviously that's not practical long term, so I'm hoping the harmony pillow will be better suited for me.

We bought this mattress after having a Tempurpedic. My husband is an orthopedic surgeon and thought this would be a good choice. We have had it for 3 years and my husband is very uncomfortable. I lay down on his side to see what was bothering him and there's a huge dip on his side. He weighs 200lbs, which isn't heavy. I don't feel like this should be happening!

Love the Purple bed. I have never slept better on a mattress from the first night. I previously had the sleep number bed. This is by far as better mattress than the sleep number especially with regards to the cost. The only complaint was that it took 6 weeks to get not the published 3-4 weeks. This company is going through growing pains. This is a great problem when your product is a smashing success. All in all a good experience.