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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Apr 7, 2021
Heather V
5 out of 5 stars review

Verified Purchase

Amazing Mattress

I adore this mattress. It's better than I even imagined, with its soft yet firm support and luxurious Purple brand sheets. I also bought the platform and we love how easy it was to set up, yet it still looks and feels very secure and stable. With my old mattress I never felt well rested, and I was having increasingly bad back/neck/hip pain. Now the only reason I don't want to get out of bed is just because it's so comfortable! I wake up feeling energized, the pain is gone, and I no longer wake up throughout the night due to my arms going numb on me. I can tell that this mattress is supporting us in all of the right places when we sleep. Sex is also vastly improved with this mattress, as it gives and supports where it should and we absolutely do not miss all the bouncing and squeaking with the coiled beds. For those on the larger side, I weigh 250 lbs and have no complaints with how tis mattress suits me.. I may cause extra wear and tear over time, but so far it's fantastic. Thank you so much for this amazing product. It really has changed our lives and was worth every penny.

Review from purple.com
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Jun 24, 2016
Kim T
5 out of 5 stars review

Verified Purchase

Love my purple mattress

We have tried all diff mattresses and saw this on and had to try it. I did my research and my comparing b4 buying and just had to get it. I am someone w a horrible back injury and my wife is a disabled vet so she had a bad back as well. This mattress has changed our lives. I tell people all the time to try it. We r do happy with purple.

Review from purple.com
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Feb 11, 2017
Michael P
5 out of 5 stars review

Verified Purchase

Never Slept Better

Our mattress was delivered in a timely manner even though it was a busy time of the year for retailers. Sleeping on this mattress has helped get rid of minor aches. We don't wake eachother up if one gets out of bed in the middle of the night. The only problem is you don't want to leave this bed!!! And neither do our dogs!!!

Review from purple.com
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Aug 14, 2021
Stephen D
1 out of 5 stars review

Verified Purchase

Buying process was a complete nightmare

I ordered a purple mattress and a couple accessories online with a 1-3 week estimate. My accessories arrived within a week and I got a shipping notice that my mattress shipped a couple days later. After a couple days my mattress stopped getting updates from FedEx. Purple customer service stated they had a contact at FedEx that stated they found the mattress and I'd have it right away. A week later I still didn't get it and called FedEx. They stated the mattress was lost a long time ago. I contacted purple and they stated they would expedite a new one after a couple days. They never did and just kept stating I'd definitely get it in a couple days over and over. Finally they ghosted my emails and I had to call. They gave me crap about the accessories being past 30 days and wanted me to pay to ship them back. I stated I was willing to pay extra for a hybrid if they could ship it in couple days and never responded. I asked to cancel my mattress order since it's been a month with no telling when/if I would get one. I'm still waiting for them to actually cancel my mattress order so I can finally buy a bed from somewhere else that won't lie to me over and over. it's a shame as I really think I'd like the product.

Review from purple.com
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May 21, 2018
James S
5 out of 5 stars review

Verified Purchase

Sleeping pain free after purchasing Purple 3

Get this mattress. You will love it! It's been two months since switching to our queen sized Purple 3, and I love it. Night 1, I couldn't sleep because I was too excited for my new mattress, but I immediately noticed two thing - first, it slept much cooler than my traditional mattress. Even with our down comforter for the winter, my warmth was escaping through the mattress, so I felt a slight chill. No worries. I wore a t-shirt until the Spring and was fine. Second, I noticed I had no pinching pain in my shoulder as I laid on my side, so no urge to roll back and forth from side to side! Nights 2 - 7, I gradually started adjusting to the new mattress and sleeping more soundly as the nights continued. (It took my wife a few extra days to adjust). The best thing I can say about this mattress is that after 14+ months of waking up with lower and mid-back pain on my traditional mattress, I'm experiencing absolutely no pain in the night and no pain when I wake in the morning! You really do feel cradling support around your pressure points (hips, shoulders, knees). Nights 8 - 60+, I continue to sleep with no pain, and I've been getting increasingly more restful sleep. I've had more energy, and I've been able to add more exercise and physical activity into my daily routine - contributing to even more restful sleep at night. Quick side notes: 1) Demand must be high for these mattresses, so be patient for your order to arrive. (I think we waited 1 month. It's worth the wait!) 2) Part of the deal when we purchased was that the delivery team would take away our old mattress. The delivery guys (contractors, I'm sure - not Purple employees) tried to play dumb and not take away our old mattress. Don't let them play dumb!

Review from purple.com
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May 17, 2017
Carol S
2 out of 5 stars review

Verified Purchase

I got jersey sheets and it still hurts!

I've slept on a waterbed for over twenty years, but can't have that much weight in my upstairs bedroom. The purple mattress looked so good I thought it would be the answer. WRONG! I've had it for a week and tried everything to make it work, but my back and neck hurt worse every day. The first night my husband and I used it on the floor, that was the best night. The second night we got it into the waterbed frame, BRICK! Third night I added a 3 inch foam egg crate, still to hard. Forth night removed the side from the waterbed, still to hard. I bought 100% cotton jersey sheet for the fifth night, still to hard. I just don't know how people can handle this. It's not as hot as some mattresses, but we turned the heater off on our waterbed when I hit menopause and that was much cooler. Sorry Purple, I can't recommend this mattress at all.

Review from purple.com
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Feb 19, 2017
Chriss C
5 out of 5 stars review

Verified Purchase

No More Pain

How in the world can a mattress that comes shipped like a giant burrito be comfortable? Could it really change my life? Well, it did just that. My boss recently purchased one and after a month or two of complaining to him about my back, he said buy the Purple, so I did. We have had it for about a month now and my pain is nearly gone, it is truly amazing. I would recommend this mattress to anyone looking for a great night sleep. Only a side of salsa and guacamole could make this Purple burrito any better. Thank you Purple, you have lived up to my expectations.

Review from purple.com
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Apr 20, 2020
Melissa R
5 out of 5 stars review

Verified Purchase

Best Sleep Ever

So amazing, we ended up buying two mattresses. The purple mattress is firm, but so comfortable! It doesn't move or disturb anything around you and forms to your body, but pops right back into shape firmly. I love this mattress, I wish I'd gotten one sooner.

Review from purple.com
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Jul 20, 2016
Erin B
5 out of 5 stars review

Verified Purchase

Best bed ever!

I absolutely love the purple bed!! My husband has a bad back and I constantly have sciatica pain. Since getting the purple, I have had no sciatica or back pain at all. My husband doesn't have his back pain either. I actually wear a Fitbit that monitors my sleep. I went from being restless about 20 times a night to maybe 3 from what my Fitbit data says. As soon as I get it bed, still to this day, I'm like "AHHH, this is nice!" Best purchase I have made in a long time. You spend 1/3 of your life sleeping. Make sure you have a quality mattress!

Review from purple.com
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Nov 5, 2016
Lois
2 out of 5 stars review

Verified Purchase

Mattress - 2 Stars Service - 10 Stars

We ordered the mattress and had to return it. We are folks in our 70's and the hard bed just was not friendly to our old bones. However, let me comment on the swiftness when we notified Purple that we wanted to return the mattress. We have a local organization named Hope Distributed who helps people in need for food, furniture and clothing. Hope picked up the mattress and we emailed the pickup receipt to Purple. In one hour and 22 minutes our refund was processed and returned to our credit card. Super service - thanks Purple.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458