I've had 3 mattresses in 3 years. They were either too firm or didn't give enough support. Then I took a chance on Purple and oh my gosh, what a life changer! My hips don't hurt, my shoulders don't hurt, I don't get too hot and there wasn't any 'getting used to it" period. True love from day one.

I purchased this mattress after hearing reviews from a friend. It was very heavy to get up the stairs but the way the Purple team packages it made it very easy to move. Set-up was easy, no smell. I think I would have grown to like the mattress but my wife is much lighter than I am and said it was way too firm. I think she just couldn't get into any of the foam layers. Return process was easy. All in all a good experience even though it didn't work.

We bought this mattress after having a Tempurpedic. My husband is an orthopedic surgeon and thought this would be a good choice. We have had it for 3 years and my husband is very uncomfortable. I lay down on his side to see what was bothering him and there's a huge dip on his side. He weighs 200lbs, which isn't heavy. I don't feel like this should be happening!

I was really interested in the Purple bed so I purchased it considering I had my past bed for too many years past its "expiration" date and it had been really hurting my shoulders because I'm a side sleeper. I've had the Purple bed for about a month now and I've been sleeping great and I love that I can't feel when anyone gets on/off the bed too. I'm a light sleeper and now I don't even wake up. I'm loving my bed so far!

Purple either needs to come out with a mattress topper, or develop this product more. There wasn't enough of transition layers beteeen me and the foam core which felt like cardboard when I turned on my side. I'm a 36 year old 6'1, 170 pound man. I also think a hybrid style should be developed. In the end I felt like a sucker for good marketing. It did relieve pressure points and slept cool. But I had quite a few sleepless nights on this. I ended up spending a little more on a real hybrid and I love it.

I bought it all--sheets, mattress, pillows, mattress protector, and platform base. I am absolutely in love with all of the products except for the platform base. I bought a king, the extenders for the base don't fit properly. Its like the holes for the bolts were almost put in the wrong place. Also, it is definitely not quiet. Granted, I have the base on hardwood floors so that may not help. I was very disappointed with the base. Otherwise, everything is great!

The mattress it self is absolutely great would recommend!! The only down fall I have with purple is that the customer service was not the best by any means. It took about 2 and a half weeks to get my mates to my new house. I called about a week after order placed and talked the the guy and he said that my order just got passed over and didn't get processed and that I would get an email in the next couple days for when it has been processed. Waited another few days didn't get any notification. Called back again and the lady on the phone said that it is still on back order. At this point I was ready to cancel my order but the following day I got and email saying it was processed. Don't let this story steer you away from the mattress it is one of the best mattresses I've slept on. Just not on the customer service end

We love our new mattress! Had a tempurpedic for ten years that we loved so were hesitant to try anything else. This mattress is so comfortable. We got the sheets as well. My husband liked them right away but I was a tough sell because I am a cotton girl. They really grew on me and I don't get hot. Great bed

We got the new 3 and for a month or more did t like it- got up with sore spots as I'm a side sleeper. So easily exchanged it and I am so satisfied with my 4. Love my sheets and pillow too! Had to tighten my platform up due to a squeak but truly after a sleep number and a tempepedic- I highly recommend this bed!!

When we first got the purple, I was excited. It was so pretty! After sleeping on it the first night and waking up the next day in pain, I wasn't so excited, but made the assumption by body was just adjusting to a new mattress. Boy was I wrong! 125 days later, I have never experienced so much back pain in my life. The indention in the mattress where I sleep is appalling. I can lay in the middle of the bed and literally roll into my "sleeping hole". I'm lying in bed now with piercing pain in my lower back. I'm currently working with the warranty department, and I'm hopeful I just received a defective mattress, but if not, if this is what this bed is really like, I would never recommend it to anyone and would highly discourage anyone from purchasing it.