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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 10, 2017
Anthony L
5 out of 5 stars review

Verified Purchase

Great Mattress

We were on the fence the first few nights, my wife even cried because she was unsure. After we added a thin mattress topper we were sold and have not looked back. My wife's snoring stopped all together and we both sleep through the night for the first time in 10 years.

Review from purple.com
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Oct 4, 2017
Jay O
5 out of 5 stars review

Verified Purchase

UTAH

My wife and I live in UTAH and decided to test out the Purple bed at the factory. The staff was very helpful. We bought the king and it was delivered in about 2 days. Get a friend to get it in the house as its kinda heavy. I used my existing box spring and but a piece of plywood on it to support the new bed. We have had the bed about a month now and no issues. Sleeps well and stays cool.

Review from purple.com
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Jun 3, 2020
Vicki J
5 out of 5 stars review

Verified Purchase

Love the purple mattress

I am a side sleeper. My hips consistently hurt me in my old bed with foam topper. I would constantly have to roll from one hip to the other. Now with the purple mattress that has cut down my having to roll over times. I have had the mattress for about a month. And it is not hot like my old mattress either.

Review from purple.com
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Aug 6, 2018
Linda
5 out of 5 stars review

Verified Purchase

Amazing!!!

I used to sleep on a heating pad every night because I was in so much pain from two previous back surgeries. My husband used to toss and turn every night from hip pain. Our old mattress was like sleeping on a board. We received our King 4 mattress and now the pain is gone for both of us. Its like sleeping on a cloud. All the pressure points are gone and we sleep like babies again. If you have aches and pains, you need this mattress!

Review from purple.com
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Jan 14, 2019
Angelica M
5 out of 5 stars review

Verified Purchase

Purple all the things!

Day 3 and you had me at Day 1. I'm a side sleeper and I seriously cannot think of a single day in the past 2+ years I've not gotten out of bed and not had some sort of aches and pains. I've tried special pillows and just put off getting a new mattress. Boy am I happy that I discovered Purple! Instant relief out of the gate! No more almost crawling to the bathroom in the mornings. I'm already contemplating my next purple purchase and will likely get my kiddos their own purples too! Thanks for delivering an exceptional product!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 9, 2024
jpfk
5 out of 5 stars review

Verified Purchase

outstanding

I have, all my life, had trouble sleeping - getting to sleep and staying asleep. From the first night, I have had no problems and, probably, the best sleep ever. I am not sure why there are comments about "an adjustment period". I did not need any time to adjust. Thank you for my best sleeping!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 3, 2020
Tim M
5 out of 5 stars review

Verified Purchase

Second mattress

Hello, my name is Tim Murphy. My wife and I are Purple customers and have a story to share. Five years ago, we got the original Gen 1 Purple Mattress. Surprised by the purple sausage that came in the mail, we didn't know what to expect. Five years of good sleep later was the answer. While it may seem like everything was going well, eventually the mattress started to have issues with comfort, support, and us falling off the edge at times. I reached out to Customer Support with Purple and from the first person a few weeks ago, to the final phone call I made today to close out the ticket, everything has been like... well... sleeping on a Purple. We knew we had a 10 year warranty. Sometimes companies have issues with those. Not Purple. No Representative argued, found fault, tried to upsell us. Nothing. It was just: Address Tim and Clare's issue, make it right, follow through. What a great way to run a company. The old mattress was replaced with a Gen 3 mattress, which is even better than our Gen 1. The Gen 1 was picked up today free of charge from 1-800-GOTJUNK. No issues there, and the day I requested for the pickup was honored without question. All in all, Clare and I are over the moon on how easy the process was. Most companies, especially in 2020, are in a state of angst or panic it seems. Purple did everything right to make sure we were sleeping well. After all, without good sleep, the waking part of the day becomes just a chore. Finally, I have recommended Purple to quite a few friends and family members. My friend in Maryland got your Hybird mattress and says they love it. My cousin got a Gen 3, along with your pillows. Finally, while my Mom did not get a mattress, she did get some of your sheets and a pillow. We love being part of the Purple family. Great company with great people.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 10, 2017
Andrew M
3 out of 5 stars review

Verified Purchase

Doesn't quite live up to the marketing

The purple mattress is a nice mattress. Overall I'm generally happy but I don't think Purple's marketing claims stand the rigor of real world application; specifically the claim about spine alignment for side sleepers. The mattress is much softer than I believe the marketing leads you to believe. This causes you to sink into the mattress. Depending on body shape and size your spine may or may not align properly after sinking into the mattress. I find my 6'4" 185lbs frame does not align optimally which can cause some back soreness after a full night's sleep - especially if I sleep in. Also, stretchy sheets are a requirement. The mattress simply does not perform well with standard sheets. Stretchy sheets are relatively new and therefore have a premium cost associated with them. Keep this in mind while shopping. I was hoping this mattress would alleviate the stiffness and soreness I experienced after a full night's sleep on my 10+ year old Seely Posturepedic. While I noticed an improvement with the Purple mattress, the difference is more incremental than revolutionary.

Review from purple.com
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Jan 25, 2019
Leslie D
1 out of 5 stars review

Verified Purchase

Sheetless and sad

I bought this mattress about about 8 months ago along with a sheet set that I paid for mind you. I contacted purple because i recieved a email stating the label was made with a tracking number from the shipping company. I contacted purple many more times was even told i was getting a free purple pillow with shipment but no its still in a puple haze of denial and lies . I look at my mattress before bed each night and feel betrayed a comfortable betrayal.

Review from purple.com
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Mar 31, 2017
Atish P
4 out of 5 stars review

Verified Purchase

Decent mattress - poor lower back support and very heavy

The mattress feels nice and seems to provide good support. However, for me, it didn't provide enough support for my hip area causing lower back pain. To be fair, I'm super sensitive to mattresses and need a firmer matress than Purple. One major issue I had with the mattress is it ridiculously heavy because of the gel and hard to move around once you open it since the mattress it's limp.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458