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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 3,831-3,840 of 25,316 reviews
Dec 19, 2018
Dimpy G
3 out of 5 stars review

Verified Purchase

Soft and cool

Overall, happy with the purchase so far but still debating if it's for me. I like the cool feeling of the mattress, but find it a little too plush. I also think it's more comfortable for side sleeping instead of back sleeping with not as much support for lower back. The mattress was incredibly heavy, though can be done quickly if you do it carefully. They should really provide delivery to the room.

Review from purple.com
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Mar 27, 2021
Laurette S
5 out of 5 stars review

Verified Purchase

We love this mattress

After buying purple mattresses for our guest beds, and receiving so many compliments on how comfortable they are, we decided to buy one for ourselves. They are so comfortable! Also, I no longer am bothered by my husband's tossing and turning. We are cool sleepers, and I was worried that these mattresses would be too warm for us, but that is not the case.

Review from purple.com
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Nov 7, 2018
Jon B
4 out of 5 stars review

Verified Purchase

No tossing and turning

I have to admit, it took a few nights to get used to the mattress, but once I did, I slept like a baby. It also took a few nights to realize that I wasn't tossing and turning. And last night I slept straight through the night. I can't tell you how long that's been.

Review from purple.com
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Feb 27, 2017
Aaron O
3 out of 5 stars review

Verified Purchase

Not as good as we hoped

The support is there, but so was sore hips, shoulders and the inability to sit up in bed for a long time without losing feeling in my butt. The worst part was my wife itched every night. We aren't totally sure why, but she couldn't sleep. We really wanted it to be great for us.

Review from purple.com
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May 20, 2018
Christine V
1 out of 5 stars review

Verified Purchase

Disappointing product and service

I would say the entire experience was disappointing from end to end...from the product through customer service. We placed our order and after two weeks of radio silence, we finally called Purple. I asked for a return call and no one returned it. So I called again and the customer service rep said it had already shipped. We were supposed to have received a notification and did not. Hard to believe that it had actually shipped at that time because we still didn't receive the mattress for another two weeks. Once we got the mattress, we didn't find it comfortable at all. My husband is a side sleeper. He would sleep for about the first four hours and then wake up with the side of his body in pain, not able to fall back asleep. I sleep on my back and stomach, and I didn't think it was comfortable either. We stuck with it for 30 days hoping it would get better, but it never did. It's a really hard mattress. It seemed like our bodies didn't sink into it at all. Very uncomfortable. On the upside, the return process was pretty easy. They had a company come pick it up quickly and they refunded our money within 4 or 5 business days.

Review from purple.com
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Sep 29, 2020
Tessa E
3 out of 5 stars review

Verified Purchase

Comfy- but no change in back pain

I had high hopes for the Purple mattress. I'm a below knee amputee and have hip & back pain pretty often, so I was hoping a new mattress would help reduce that. It was very comfortable when I first tried it out & I was excited. You can feel the mattress move with your body, to contour it. But so far there has been no change in back and neck pain.The bed may also be too soft for my likings also. I'd prefer it to be a bit more firm.

Review from purple.com
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May 31, 2016
Jack S
2 out of 5 stars review

Verified Purchase

Not for us

My wife and I were really hoping this mattress would be the last one we had to buy for a while, however, it simply was not for us. The base foam layer is simply to dense and firm for us. We tried for the last three weeks, and we have been sore every morning, and were awakened nearly every night by discomfort. We really like the feel of the top layer, and have loved the seat cushion, however, we can't get far enough down into the mattress to relieve the pressure on our lower backs. We did go to a hotel like they suggested, and had the best night sleep in nearly a month, so we knew that we had to return the bed. This review is simply for the bed as customer service so far has been awesome, and helpful. Sorry purple we really wanted to love you, but can't.

Review from purple.com
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Aug 20, 2023
Kyle W
5 out of 5 stars review

Verified Purchase

Purple is pure magic

Bought the purple mattress queen + mattress protector + 2 free King pillows and I've been in heaven. I was worried about not being heavy enough to sink a bit into the bed(from reviews), but I've had it for almost 60 days, and I love it. I'm 170lbs, stomach/side sleeper with mild lower back issues from sports and this mattress solved all those problems.(plus the pillows are simply amazing as well). Finding the perfect mattress is a myth I took a gamble and it really worked out, I will NOT be retruning this one ♥.

Review from purple.com
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Apr 11, 2017
Scott R
5 out of 5 stars review

Verified Purchase

At last, side sleepers have a friend

After trying many different types of mattresses, I finally found one that allows me to sleep on my side without fear of waking up and feeling like someone had been beating me with a bat. My side & back no longer hurt and my arm is no longer numb upon waking.

Review from purple.com
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Dec 26, 2021
Caroline C
1 out of 5 stars review

Verified Purchase

Did not last even 4 years!

We are so disappointed in our Purple Mattress. We bought it 9/18/2017. The first month was rough. We knew there was a break-in period so we stuck with it. It did take time to get used to it, but then it was amazing! For the first time in 10 years I wasn't having pressure points in my hips that burned and hurt and went numb. My husband and I were both sleeping great! I even came back and bought the Purple Pillows 2/3/2019 because we liked Purple so much! Fast forward to 2021 and that all slowly started to change. Now, December 2021 we are ready to sleep on the floor instead of this mattress. We have been waking up for months with sore backs and hips and legs. I'm a side sleeper and my hips have been killing me with the pressure points. The burning and hurting is unbearable. We are not getting any sleep at all and haven't for months. I wish we had never bought this mattress. My old pillow top mattress lasted WAY LONGER than this Purple Mattress did. SO disappointed to spend that much money on something that did not last 4 years!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458