The mattress was great when it was new, incredibly flat and offered plenty of support. We have had the mattress for over a year so it is out of the return window. There mattress still looks flat, but over time the foam under the gel top has softened in the more used areas and offers less and less support. I am primarily a side sleeper and as the foam has given out it puts my back in more and more of a "U" shape causing significant mid-lower back pain that worsens through the night. My back now wakes me up well before my alarm. I have narrowed the back pain specifically to this mattress : I am not a big guy ( 5'9" 160lbs) and sleep better anywhere other than this mattress (normal mattress, couch, air mattress, cot, hammock, etc) without pain. My wife is primarily a back sleeper and sleeps better, but she also uses a large body pillow in addition to a standard pillow. In summary this mattress looses support over time, but may be ok for back sleeping, but not for side sleeping.

My wife and I recently purchased a purple mattress! We in love with it the first night. We have been using it for a month now and we are liking it even more. Whatever they said in the comercial video is really true ! Thanks purple for the new wonderful sleeping experience, We highly recommend this mattress to everyone! Way to go PURPLE and thank you !!

When i first received the mattress, I slept very peaceful. I would wake up feeling refreshed and energized for the next day. I slept like that for a few weeks. Lately, I have been uncomfortable and have started back tossing and turning as I did in my old bed. I thought the feeling of peaceful sleep would last but now I'm also experiencing back pain.

This was an expensive mattress, and honestly I would be trying to get my money back if it weren't for the fact that my fiancé LOVES our new purple mattress. I'm less impressed. I mean, it's fine, but it doesn't seem like anything special. I guess it probably supports my hips/spine better, because I wake up with less back pain. But now in the morning my shoulders ache quite a bit. So overall, not a net gain.

Purchase was seamless - from ease of website, to ordering and delivery. Mattress arrived when expected, and undamaged. Easy setup, I didn't experience any odors or need to "air out." The mattress is well built and comfortable. Unfortunately, I can't tell a difference in my neck and back pain. Perhaps I should have gone with the hybrid. So although it hasn't worked wonders for my pain as others attest, I'd still recommend Purple. Thanks!

I KNEW for a fact that I had to get a new mattress and I was holding off on it until one day I woke up with intense back pain because I'm sure I'd slept wrong the night before... From the 1st DAY... I felt 100X better and I get so much more deep sleep even if I sleep 6 hrs minimum. Great bed, can't recommend it enough! Also, get the Pillows with it! Great investment.

My wife has had back problems for several years, and we needed a mattress for our new place. We bought the queen size Purple mattress and we LOVE it. Her back problems are not gone, but this bed makes them much easier to handle and doesn't add to the problem at all. It's by far the best mattress I have ever owned. The customer support has been amazing as well!

If I had anything negative to say about my Purple mattress, it would be that it could be a touch softer. All in all, it was a very good purchase and we have enjoyed sleeping on it from night one. The special material inside the mattress does an awesome job dissipating heat, which has really helped me sleep more comfortably throughout the night.

My boyfriend and I love this mattress. All of my back pain went away. The first two nights were weird because there are no springs so it feels slightly different. But now, we both love it. Especially my boyfriend since he can't feel me get out of bed at night.

I like the matress. My sleep has definitely improved. My first issue is with the amount of plastic used to wrap and ship the mattress. It seemed endless. When I pointed this out to the customer service person, she nicely said I could just put it in the recycle bin because it's all recyclable. Unfortunately, it's not that easy. My recycling pickup does not take this kind of plastic, especially the purple tube the matress comes in as well as the two other layers of plastic the mattress was wrapped in. I'm still looking for a recycling center that will accept it. Also the gadget included in the tube to cut it open was at the bottom of the tube and unreachable. The mattress was rolled up that the grey side (not the sleeping side) of the mattress was on top when unrolled. That meant it had to be flipped. It weighs 100 pounds. I weigh 120. This was not an easy task, but I got it done. So after all of this, yes, I like the mattress. Improvements in packaging are definitely needed. A more universally recyclable material for a starter and then a consistency in HOW the mattress is packaged are needed.