This is certainly way better than my old mattress. It has a very firm feeling, which I prefer. It absorbs movement well, so you will not disturb your partner when changing position. However, I still feel a bit uncomfortable when turning onto my side. I had this issue with my old mattess; I would wake up with my shoulder feeling jammed up if I had fallen asleep on that side. It's possible that I am still experiencing stiff muscles and knots from the old one I am hoping this problem will be resolved by getting a pillow that is the right height for side sleeping. Otherwise, this is a very comfortable mattress and I am overall satisfied with my purchase. A quick note - this mattress is HEAVY, so be careful setting it up - have someone help you as Purple company suggests in the unpacking instructions. Also lift with your knees when putting on your fitted sheet, 'cos DANG.

"...then why not make 10 louder? ...Yeah, that's cool, but mine goes to 11" -Nigel T. (google it millennial's ;) ) This is pretty much how I feel about our purple mattress, it doesn't matter how great they say the others are, mine goes to 11. My wife sleeps cool, I sleep warm and, as advertised, it lets air circulate under you, so other than adding an extra light blanket on her side, we are totally digging this mattress. My shoulders and my wife's back love you purple! Death to alarm clocks!

The mattress is pretty comfortable! My only problem was the unloading- the cutting tool was wayyyyy at the bottom of the tube that the mattress comes in, so it was impossible to get unless I cut the whole thing open with scissors anyway. And it unrolled upside-down so I had to flip it over.

My husband and I were skeptical to order a mattress without feeling it or laying on it. A co worker had the purple mattress and heard I was in the market for one. She had the best things to say about it and said her and her husband had never slept better. We took a chance. One word... AMAZING. Most comfy sleep. Never wake up with back pain anymore!!

I'm completely obsessed and don't think I could ever go back to a "traditional" mattress. It's soft enough for me, yet firm enough for my fiancé. Anytime someone sits on it they ask me where I got my mattress from! I was nervous to buy it without trying it but their return policy is so great I took the risk and now I'm their biggest fan!

As of 3 months ago, I have numerous buldges, herniations, and other spine injuries after a car accident. My tempur-pedic original mattress (my spring mattress and sleeping in high-end hotel mattresses, too) were not relieving pressure in my back and that was seriously aggravated my injuries, preventing me from deep sleep, and waking me up periodically. But, my new Purple mattress provides my body support without additional pressure/feedback. Maybe you just don't notice it because you're an otherwise healthy individual. But, now that I have injuries, I immediately noticed this essential features difference. Oh yeah, and the Purple mattress is non-toxic (sad to learn that wasn't true for my other mattresses-dirty, slimely industry!). Because I switched from the tempur-pedic, I preferred the Original Purple after trying all 4 Purple models. Overall, I'm so happy I switched to Purple and can't ever imagine switching again :)

Worest company I have dealt with in 10 years. They use the cheapest shipping company. So just trying to get the mattress was a headache. Then the mattress doesn't even compare with tempur-pedic when it comes to pressure points. It was cooler than 12 year old tempur-pedic. Purple mattress not worth 100 day trial. Plus they pull crap like not taking things back, like the base, which is needed to try out mattress. Not a good company to do business with! Very unsatisfied!!! I would give 0 stars but it makes me put 1.

Excellent customer service and the mattress and frame both came in a timely manner. We have had the mattress for 2 weeks and so far we love it! My husband was having nightly hip pain and he hasn't had any problems since we have slept on our new mattress. We would definitely recommend a Purple mattress!! Plan on buying pillows soon

The mattress is great but I had a bad experience with customer service. I was very nervous to order a mattress I have never tried before considering it was a very expensive mattress. I was on the fence about the original purple and the new purple but I went with the original purple. I ordered the mattress, waited a week like the email said and I still had not received a shipment email so I went on the live chat. The first person told me it should ship out "real soon" so I waited another few days, still no shipment. I went back on the chat and the new person told me it would take 2-3 weeks for the mattress to be actually made and then another week for shipment. I decided to call the company, the person I talked to who's name was chandler, was the only person to tell me there was an error with my order and he would get it fixed ASAP and my mattress shipped out the next day. Delivery took 4 days. As for the mattress itself, wonderful. Takes a few nights to get used to but on the 3 rd night I slept through my alarm and was late to work. No more back pain or neck pain. I am very happy with this mattress.

2 years ago we purchased a king size Purple Mattress and recently we experienced issues with the mattress and the platform frame box. Upon calling Customer Service and emailing back pictures of the problems, we received a replacement mattress and a new frame that addressed the noise from the frame. Over the years we've owned multiple box frame mattresses and by far the Purple Mattress has been far better for us. It's not too firm nor its soft. Just perfect for our backs and great sleep. Based on the quality of their product and the exceptional customer support we have experienced, we have invested on a second queen size mattress for our daughter!!