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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jun 16, 2019
NATHAN W
1 out of 5 stars review

Verified Purchase

BRICK

We have had the mattress over a year. I make it about 4 hours and wake up with severe back pain so bad i move to the couch. Thought it would begin to soften up but hasn't so i spend many nights on the couch to begin with because i know i need good sleep. I look forward to going out of town so I can get a good night's sleep with no back pain in the morning. First night back from vacation and i am sitting up at 2am now writing this wishing i had never bought the hype.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 30, 2018
E
4 out of 5 stars review

Verified Purchase

Great bed but poor receptionist

We really loved the mattress but we also realized that we wanted our matress to be more firm so we ended up returning after 30 days. We unfortunately had an unpleasant conversation with one of the receptionist with Purple though. We we're trying to understand why we were still being charged affirm payments when Purple had issued a full refund. We tried to resolve the issue with affirm, but affirm directed us to purple. The lady was not patient with me when explaining why I hadn't received my money back which made for an unpleasant experience. She was fairly rude and unfriendly. I still would recommend purple but this lady really got under my skin.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Mar 6, 2019
Craig A
5 out of 5 stars review

Verified Purchase

Wonderful Mattress

This mattress allows me to sleep through the night, without waking up each time I change position. In addition, I no longer have to hang my feet out of the sheets because they get too hot. This mattress allows me to sleep cooler, which makes a big difference in the quality of sleep I get. I intend on buying another Purple mattress for our guest bedroom, and I've already recommended Purple to family and friends!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 28, 2021
Helen D
5 out of 5 stars review

Verified Purchase

Worth it!

After sleeping on a terrible mattress for years I saw the Purple commercial and knew I had to get it. After just 1 nights sleep on the purple I woke up feeling rested and no painful knots from sleeping on my side where sometimes my legs would fall asleep. Thanks Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 20, 2019
DeAnne T
4 out of 5 stars review

Verified Purchase

different

I have been using the mattress for two weeks now, I am not sure yet, I have health issues and am not sure if the mattress is helping or hurting. I have Post polio & fibromyalgia and am finding the mattress very firm, I use to sleep on my side but cannot do that on this mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 3, 2019
Justin B
3 out of 5 stars review

Verified Purchase

So comfy, but broke down after a few weeks

I ordered the king size, original purple mattress this past summer. I only had it about 3 weeks before I started to notice my side of the bed started to sag and create a "divit" where I sleep. This was the main reason I got rid of my old bed, so I was a little annoyed that it didn't even make it the first month. I'm a relatively big guy (5'9'' but 230 lbs) but the website said this shouldn't be a problem. I was and am hesitant to call because this bed is so comfortable but I also spent a great deal of money on it ( I also bought the bed frame which is also great, and its height gives plenty of room for storing tubs of clothes) and I can only sleep on about 2 feet of the bed without the feeling that I am falling or leaning.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 30, 2018
Mary H
3 out of 5 stars review

Verified Purchase

Purple haze

While the purple does have great back support, the off-gasing or material it is made of is not hypo-allergenic. The first few weeks I had to sleep on the couch because my throat would close up if I laid down on the mattress. It's been about 3 and 1/2 weeks since it arrived and it's to the point that if I stay on my pillow I'm ok, but if I roll off of it I start having an allergic reaction again. The polyurethane may be the issue. It's so hard to find a truly hypo-allergenic mattress that offers awesome support these days!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 26, 2019
Daniel L
2 out of 5 stars review

Verified Purchase

Heat and firmness

I often wake up on top of dampness because of sweating. I never had this problem with a conventional mattress. I thought it would be less film and more soft. I spent a lot of money because everything advertised lead me to believe it was cooler and softer. I wish I could return it for a full refund so I could buy a real mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 8, 2019
Janice .
1 out of 5 stars review

Verified Purchase

Not for me.

I have the bed for a year and a half now and bought it when I was pregnant. I was very uncomfortable throughout the end of my pregnancy and switched from my 6k temperpedic bed to the purple bed. After the 90 days I could not get comfortable, but thought it was because I was pregnant only, so I kept the bed. After I had my little one and now 1.5 yrs later sleeping on the purple bed, my back still hurts. I can not get comfortable at all. Just when I've rolled around the bed thinking this is the spot, i wake up 20 minutes later to feel like i have been sleeping on concrete. This bed was not for me. No matter how many toppers I use, I still feel like I'm sleeping on a concrete slab. I am a fan of the purple protector sheets though.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 25, 2021
David G
4 out of 5 stars review

Verified Purchase

Good mattress for me - packaging is wasteful

I bought a queen for my wife and I, and we've loved it for several year now. We just bought two twins for the kids, and they are enjoying them as well. The shipping should be recondisered. We must have had half mattress/half plastic in our order - not to mention the orders come in high-quality packages that are going in the trash. Purple should include a self-addressed return label for the purple shipping bag. the rest of the plastic jsut makes you feel guilty - so much plastic.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458