My husband and I both think it is not comfortable enough to firm and not very soft. I've also had several family members tell me the same thing when they laid on the bed. It's not what I thought it would be. I think the return policy might be great but I'm still waiting on confirmation to return the mattress.

I'm just under a month in and so far I love this bed. When I wake up I don't even notice the mattress. I wake up just knowing I slept good. I think that's even better than having a soft comfy mattress. It almost as if the mattress doesn't exist. I just lay down and my body is relaxed and I quickly fall asleep

The night I got this mattress delivered I am mediately put it on my bed and unrolled it and laid on it for the first time and I can honestly say I've never laid on a more comfortable mattress. So extremely comfortable I sometime sit at work and I can't wait to get home and lay on my bed.

Going to bed early is a treat because this mattress is so comfortable! I'm a side sleeper and my shoulders used to fall asleep but not with our new Purple mattress. My husband is a "hot sleeper" but this mattress keeps him cool all night. Totally happy!

I have severe scoliosis (curvature of the spine) and finding a mattress was very difficult. You try it out, you buy it, and then it doesn't work for you and you are stuck in a not so good situation. I saw Purple on my phone as an advertisement. I immediately I spoke with my life partner, Jack, to see what he thought. His reply was we need a new mattress, I can sleep on anything, you're the one who needs to choose. So I called Purple and ordered the mattress and was very anxious to get it. Once we got the sheets, I knew I was getting closer to a good nights sleep. At least that's what I was telling myself. When the mattress arrived, everything was exactly the way the Purple folks said it would be. So, since I received my Purple bed I have had wonderful sleep, and I/we are very happy I saw the commercial. I would recommend this mattress to anyone who has back or leg issues like I do. The Purple is providing me with the needed sleep and I love it!!! Thank you Purple...your mattress is the best investment I have made in a long time. Everyone should at least try it. I wouldn't have anything else at this point.. Love ya Purple!!

The mattress is great. Love it. I think that their website needs to point out just how long it takes from order to delivery. When I ordered, I made an assumption it would be a couple of weeks later, but it was almost a full month from order to delivery. Purple should make delivery lead times for products CLEAR on their quotes at time of order, so that customers can make an informed choice at that point. I needed the mattress for a guest bedroom for arriving guests. Because the mattress took longer than I expected, the guests had to sleep on an air-bed for the first 3 nights.

At first I loved the mattress... but after a year it developed a hole that sucks you into it, which is not covered by the warranty because the bed springs back to its original shape after a bit. Even though it has the good shape, as soon as you get on you roll into the hole -- that part of the bed does not have any strength anymore. It's uncomfortable to sleep on -- I've chosen to sleep on the couch over the bed for the past several nights.

I could hardly wait to get my new Purple mattress. My previous mattress was almost 30 years old. I was so excited when I was finally able to order it. I have four fused discs (three surgeries) and my back hurts 24/7. After reading countless reviews, I was convinced this mattress was the answer to my back pain. I am sad to say it was not. It has been almost three months since I started sleeping on it and I do not sleep any better on it than the one I had for almost 30 years. On a positive note, I purchased the mattress cover and sheets and love them both, especially the sheets. (I detest sheets that wrinkle and love how these do not.)

The bed is so comfortable! I actually threw my back out two days after receiving it and the bed was the only place I could lay down and feel any relief. I would normally be in pain for a week but because the bed supported me so well I was able to move normally after three days it's an amazing bed!

I have become the biggest Purple advocate. Oh if only I had this mattress when I was pregnant, my 36 hour labor might have gone differently. I have hip and shoulder issues and the intense pain from sleeping on my old mattress meant I would toss and turn all night. Now I just lay down, get settled and don't move. My chiropractor describes my adjustments as before Purple and after Purple (yes the after Purple is better). My parents bought a place in Florida and want their grand babies to visit (they said my husband and I could come too). I told them that they can only see their precious, darling grand babies if I have a Purple mattress to sleep on. Muhahaha... So I am getting my second Purple mattress. Thank you!