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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 2,001-2,010 of 25,268 reviews
Sep 28, 2017
Annette M
5 out of 5 stars review

Verified Purchase

In Love with Purple

This is two reviews in one!! Bought the Purple kickstarter deal, Queen mattress w/ 2 pillows. Being hard in beds, destroying them within the first year, he has found his match!! He now can sleep ! So we just bought him the platform and a Queen mattress for me! Ahhh...do I really have to get out of bed? Soooo comfy! Yes! Highly recommend a Purple mattress!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 11, 2017
Ryan S
5 out of 5 stars review

Verified Purchase

The Purple Mattress

So far the mattress seems to be well worth the cost. I have chronic back and neck problems due to IED blasts in Afghanistan and Iraq, and it helps. But if you choose this company just know that if there is a mistake made by the Purple company in your shipping the customer service is terrible to work with. They were so bad I will not recommend this company to anyone I know. But, like I said the mattress sleeps fine so far and it has been in use for one week.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 26, 2017
Chris G
5 out of 5 stars review

Verified Purchase

We should have bought this mattress sooner.

We purchased the purple mattress around 2 months ago. It replaced a 14-year-old traditional spring mattress that was worn down and indented with body shapes. My wife has been complaining about hip pains and I had body aches from sleeping on this old mattress. Once we unpacked the purple mattress, and slept on it after 2 nights, the hip and back pains magically disappeared. My only complaint, I should have purchased this purple mattress sooner. My wife and I love it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 5, 2017
Michael M
5 out of 5 stars review

Verified Purchase

Excellent Mattress

This Purple company has the most funniest commercials I've ever seen! Usually hate commercials and skip or mute them, but this one was different , funny with a hint of sarcasm. Excellent product very easy to set up. And incredible CUSTOMER SERVICE, a huge rarity now a days. Thank You

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 6, 2016
Atul L
1 out of 5 stars review

Verified Purchase

Bad quality control and lack of follow up from customer serv

I purchased a Queen size Purple mattress, when it arrived there was a large dip/crease across the entire width of the mattress that was at least 3" deep. It was deformed and not useable. It was also almost 4" shorter in width and length than dimensions that are listed online, which meant the mattress didn't fit my bed frame properly. I called customer service and whey were very polite and said they'd rush me a new mattress as a replacement and take the defective one away. This time the replacement mattress was delivered late and didn't arrive on the day it was supposed to. To make matters worse, after opening it up I found a 3" dip/crease in the top corner of the mattress; and this one was also 3+ inches smaller in length & width than it's supposed to be. In both cases, each mattress had some deformity where there was essentially a large 'pothole' leaving the mattress not useable and each mattes was smaller than it should be. While the mattress is very comfortable, I can't accept paying $1K+ for a mattress with defects, and Purple's quality control is seriously dropping the ball here. And whats the deal with the mattress being smaller than they should be? I called customer service again and told them about my issues with my replacement mattress and asked that a manager/supervisor should call me back and do something about the issues I've been having and the inconvenience they have caused, but I never heard back from anyone at Purple. I really wanted to like/support this mattress and company, and while it seems comfortable, they have dropped the ball too many times and I no longer trust their quality being that they cant even send me a mattress w/o defects, nor did a manager care enough to follow up on my request. I will be sending back this mattress and try a Tuft & Needle or one of the other products out there. Purple, you really need to step up your game! P.S. The Purple seat cushion is not worth it either, as I have 2 of them and they're very uncomfortable and way too 'squishy' for a comfortable seating posture.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 18, 2016
Renee j
4 out of 5 stars review

Verified Purchase

Travel Seat Cushion - Not enough for long work hours, great

I bought The Everywhere Purple Cushion for work and have been using it for several weeks now. I notice a difference when it is on my seat while driving, but I have not noticed much of a difference when it is on my seat at work. I sit for long hours so I probably would have benefited more with The Royal Purple Cushion. I am still a fan of Purple, I also have the queen size mattress and it is by far the most comfortable bed I have ever slept on!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 2, 2017
Kelsey L
2 out of 5 stars review

Verified Purchase

I don't like it, my husband loves it.

I do not like the mattress. I wake up with back pain and neck/shoulder pain since starting to sleep on the Purple mattress. My Husband has back issues and he was the one who found this mattress and he loves it. But unfortunately we will be sending it back since we both don't agree. Sad it didn't work for us

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Mar 4, 2017
James S
5 out of 5 stars review

Verified Purchase

Every family member deserves a proper name

This is the best bed we've ever slept on - period! He (the mattress) has now been permanently adopted by my wife and I. She named him Barney which seemed appropriate if you are into purple things. After years of hard work as a fire truck captain and two back surgeries, I've managed to find the perfect night's sleep with my new friend Barney! Barney takes care of pleasing my wife too - I mean what pal. After all, a happy wife equals and happy life! Barney has found his forever home!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 17, 2016
Logan Y
5 out of 5 stars review

Verified Purchase

Goodbye back pain!

We have had our Purple (king size) for just over 2 months now. We used to have back pain and were too sore to move every morning. This bed is amazing. It has made pretty much every pain go away. We never had the "break in" period that other people talk about. Our backs felt better the very first morning we woke up on it (which is good because getting it put together was painful). I also use the cushion on our uncomfortable old kitchen chairs, and it helps a lot.

Review from purple.com
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May 17, 2016
Katherine T
5 out of 5 stars review

Verified Purchase

Finally found one we both like!

My husband and I are built very differently and we have been searching for the bed that both of us could be happy with and we finally found it. He was very nervous about buying without seeing it or trying it first but agreed because of the 100 day money back guarantee. From the first night we have been impressed! It was easy to set up and doesn't need to be turned like other mattresses. Hopefully it will bring us years of comfort.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458