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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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May 2, 2020
ANTHONY L
2 out of 5 stars review

Verified Purchase

Base model purple 2

I can tell it is a quality matress. I am 6'4 and 320lbs. The base model purple 2 is not for me. I have exchanged it for the hybrid plus 3. I haven't given up hope but the base model bottoms out. It has made my hips, shoulder and back ache. I got a cold and very much wanted to sleep but dreaded the idea of laying in bed. My wife and I purchased the spit king. We have had splits before but very much prefer a split top not a full split. With the way the bed is supported around the grid it doesnt allow much for rolling in either direction or cuddling.

Review from purple.com
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Jul 26, 2019
Sherree M
4 out of 5 stars review

Verified Purchase

Trying to decide

I have some problems with sleep. So I bought a purple mattress on someone's recommendation. I did not want a Tempur-pedic mattress because the memory foam eventually remembers where you've slept and tends to keep the impression of your body . I think I have been sleeping better on the purple mattress then on my old innerspring mattress but I haven't decided yet if it's the right mattress for me. One thing I can say is if you're trying to get it downstairs, don't let it go at the top as it will punch a hole right through drywall . This I have learned from experience.

Review from purple.com
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Jun 25, 2018
Jennifer W
3 out of 5 stars review

Verified Purchase

Return Process Sucks

I was not completely happy with the mattress I purchased so I wanted to upgrade. However, Affirm will not let you finance two mattresses at a time and you will not do a return without picking up the mattress, which means I will be stuck with no mattress for a couple of weeks if I want to exchange it. So now I am stuck with a mattress I am not happy with. My back hurts!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 13, 2020
Ray
1 out of 5 stars review

Verified Purchase

Do not bundle

The mattress is pretty good I am happy with the purchase. However The mattress Protector is absolute garbage he claims not noisy it is super noisy and is not even in encasement. I highly recommend buying a different mattress protector the purple mattress protector is a one out of five stars... I bought king mattress with two purple pillows and a mattress protector and a king sheet set... I feel if you buy a combo then everything should fit perfect sheets are good however the pillowcases or three times too big for the pillows bought with the king package.... Save yourself headache and money and if you're considering buying purple purchase just the mattress because everything else is a humongous let down

Review from purple.com
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May 18, 2020
Chris A
2 out of 5 stars review

Verified Purchase

Good Mattress - difficult buying experience

I am well aware that it is a difficult time for everyone right now. However, when a purchase of this size is shipped incorrectly and initial requests for help take more than 5 days to even be answered it doesn't show good customer service. Nearly a month to receive what should have been here in 3-5 business days is simply wrong. The bed is comfortable. The experience was not. So no, I would not recommend buying direct to anyone.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 2, 2020
Matthew B
3 out of 5 stars review

Verified Purchase

Great mattress, subpar customer service

I learned of this company through a referral by a coworker. There is a promotion for referrals that the company would not honor due to my coworker ordering through a store and I ordered online. Apparently that makes a difference for the company. The mattress however is great. Definitely a cool sleeper and I have less back pain now. Would have starred better if the customer service honored the referral but they politely said absolutely not.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 14, 2017
Brian M
5 out of 5 stars review

Verified Purchase

Love it

We love our new purple mattress. I love the feel of the "cells". My kids are always climbing in and begging for us to get them one. Very little "break in" period, if at all. We also got the sheets and they are the best sheets I have ever had! I cannot over sell them. They are amazing.

Review from purple.com
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Jun 20, 2016
Paul R
5 out of 5 stars review

Verified Purchase

Comfortable right away !

The new mattress was comfortable right away! We were excited to open it and try the mattress out. It was strange at first, but not in a bad way, just different. It did take some getting used to but we noticed the difference in the sleep quality immediately. No tossing and turning and if we do, it does not disturb the other person. We are happy with the mattress!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 6, 2017
Tasha T
3 out of 5 stars review

Verified Purchase

Its About Average

I must of had a really bad mattress before making this purchase so the first week this bed was great!. However now it has been a month and some days I realize I move more to get comfortable. I am a side sleeper and I review that this was great for that. I find this is better for the back sleeper, of which I am not. I will give it another month or so to see if there is any change. Luckily they offer the 100 day money back guarantee. I do like that it doesn't hold the heat or leaves the indentations of my body.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 6, 2020
Roman H
5 out of 5 stars review

Verified Purchase

A Dream - Even For Those With Back Pain

After a few nights of sleeping on it, I became accustomed to the feel of the mattress and it's fantastic. It does seem to cradle the body in the best way, providing a great amount of support and comfort. I have the 2" mattress, I weight about 190, and it's great for me. Best mattress that I've ever slept on, not to mention the luxurious sheets and pillow cases. In conjunction with daily stretching, the mattress has considerably helped to alleviate my back/sciatica/shoulder pain. Highly recommend! P.S. I am a combination back/side sleeper.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458