OK so here is my week review of the Purple Mattress and Pillow!!! I LOVE IT!!! I RECOMMEND IT TO EVERYONE! I love it so much that I ordered the seat cushion hoping to help my hips as I sit and edit photos and video!!! The only sad thing about it is the price...BUT when you get a big item that is going to be under you for MANY MANY years, you shouldn't find the cheapest...I learned that 10+ years ago when we got our last mattress....My hips AND BACK feel perfect when I wake up... I can lay flat on my back now...Brian(my husband) actually commented that I have never laid that long on my back since he has known me...My back has ALWAYS been trouble for me!!! Do yourself a favor and get one if you need a new mattress!!!! ITS WORTH EVERY PENNY!!!

I'm a fairly large (230 lbs, 6') side sleeper and I've often found myself getting hot at night. My wife and I had a pretty nice king mattress that was coils and medium firmness. We slept on it for 8 years and it was pretty nice. But it became misshapen, shrunken, and a little lumpy. When I started looking for a new one I was thinking memory foam to help with my pressure points (shoulders and hips). I decided to spend a little extra for something that promised to sleep cool as well. Purple was the only mattress that people consistently noted as sleeping cool. The squishy grid not only provides that cool but also helps with those pressure points and adds a little bounce to the bed. I've slept on pure memory foam and it is more work to move for shifting positions and getting up out of bed. The squishy grid's bounce helps with that as well. We've slept on this Purple (the original) mattress for about a month now and it is excellent. We didn't need an adjustment period, but that may be because our previous bed was a similar firmness. The Purple is definitely easier on my joints though. So even on night 1 I slept better than I had in a long time. I can't speak much to longevity, but I'm optimistic the build quality will get us a reasonable amount of years sleeping very comfortably.

My wife and I had to replace our 2 year-old, already worn out mattress recently. We decided to go out on a limb and try ordering a mattress online, despite having never laid on a Purple Mattress. The mattress arrived VERY quickly, which was great. It was dropped off at our front door and was easily set up. We tried the mattress for ~2 months, but unfortunately it was too firm for our preference. The return process was as easy as the purchase. We emailed the company any heard back within 24 hours, and after only a few brief emails back and forth, Purple had set up a tertiary company to pick up the mattress from our doorstep. I'm sorry we had to return the mattress, but it went as smoothly as I could have every hoped. Purple was a stand-up company through the whole process and made things happen easily and quickly. Definitely recommend them for a family who is looking for a more firm mattress!

I don't think anyone could make a one mattress fits all. I was very happy with the purple mattress. It is quite different than anything out there and I loved it . My husband started sleeping in another bed after I purchased it because he found it to hard, so I ended up buy a 2 inch memory foam topper for it and we are now back together at night.

The worst thing a company can do is listen to a customer issue, promise a call-back and then never call-back. I have called Purple's customer service about 6 or 7 times regarding their referral program and I have received a different answer each time plus a call-back promise. Never once did the company try to call back and provide a solution. Stay clear away from them because if your order is not correct or you have an issue good luck working with a company that doesn't communicate internally nor care about returning calls.

This is probably one slept on. And I'm not just saying that just because of the publicity and the well-made advertisement. I am actually saying this with conviction. This is hands down one of the best mattresses the I've ever slept on especially me being a person who has chronic back pain. I find any position easy to sleep in.

Ever since receiving our bed, my wife and I look forward to going to bed... not just for the stuff couples do... but for actually sleeping. The bed is extremely comfortable. I always run hot and my wife runs cold. We both however seem to be equally comfortable. I tend to toss and turn and while that previously would keep my wife awake, she sleeps soundly now in our Purple bed for 2 reasons. 1) I toss much less because I'm comfortable and 2) she can't feel my movement when I do move. I've been highly recommending this bed to all my friends. Not only is it extremely comfortable but also extremely affordable.

Aside from a lazy FedX driver just rolling the mattress out the back of his van and leaving it in the rain, we have had a positive experience. So far I like the mattress, I was afraid it would be a "hot sleeper" but it is not. I stay cool all night long which is more than I can say for our previous "traditional" style mattress. It took me a few nights before I got my first "full" night of sleep, I think about things too much, analyzing the comfort of the mattress, thinking about the purple stuff on it, wondering if I was getting hot or not, that kind of stuff. Once I got past my head I started sleeping better, though I don't think I am completely used to it yet, we are only about 3 weeks into it. I am looking forward to vacation so I can leave the Purple for a few days and come back to it for an "after the fact comparison. But like I said, so far so good! Back to FedX and rain and customer service; The big bag the mattress come in are not water proof, most of it seems to be but not the zipper. I don't now how long the mattress sat out in the rain because we didn't know it had been delivered. FedX delivered it a day ahead of schedule and literally just left it sitting in out driveway in the rain. I was out of town and my wife was out and about that day, when she came home and found it she rolled it into the garage for me to deal with when I arrived home. I checked the mattress and it had gotten very wet and the mattress cover was stained. SO, it being Saturday, I sent Purple's customer service a quick e-mail not expecting to hear form them until Monday but I was wrong. I received a call just a couple of hours later, I took some pictures of the water damaged mattress and emailed them to customer service and a new, dry, mattress was on the way. It too arrived a day ahead of schedule and the FedX driver once again just rolled it out of the back of the truck and left in the driveway, luckily it wasn't raining and we were all at home. My kids heard the truck back down the drive way and witnessed the driver open the back door of his truck and kick the mattress out and leave. Ok, all of the to say we are like the mattress so far and the Customer Service experience exceeded my expectations!.

I do find the mattress comfortable and sleep well on it initially, but I find myself waking up multiple times during the night to move as my hips start to hurt after lying in the same position for a while. This didn't happen with my old bed, so I'm hoping that this is just my body adjusting and not something that will continue.

My husband an I became purple fans pretty much right around their start up 5 or so years ago. We loved our mattress so much 3 years later we added a 2nd purple to our home for our guest bedroom. Everyone that sleeps on it falls in love. We've even converted a few over to the purple brand. That being said we were sad that our first one started to sag on the left and right with a high spot In the middle, I called purple started a warranty claim and within 7 days they had shipped a new king to us as well as set up a service to remove the old one. Customer service was fantastic, it's nice to see a company stands behind their 10y warranty. Do yourself a favor and give Purple a try. You won't be disappointed.